Holiday by Atria

The community was very nice. We were needing someone available in the building overnight, and this isn't something the community offers. It would be nice to have a staff member at the desk overnight for the residents that need it. The community provides the residents with an alert button they wear. It would also be nice to have the call buttons within the apartments for the residents to use if they misplace their personal call button. The staff communication with the family was very good and they were responsive to our questions.

We picked this community because, we liked this community the best. It's a warm and happy place. Overall, it's a really a nice place.

My Dad has been a resident here for about a year and a half and I couldn’t be more thankful for all the people who live and work here. We toured several facilities, some very pricey, but this is where Dad wanted to make his new home. I live about 4 hours away and so I had to make sure he would be happy and safe when I couldn’t be there.Let me tell you my very recent experience. Two weeks ago the manager Deborah called to say that my Dad didn’t seem to be his usual self. There’s over 100 residents here and she knows every one personally. She keeps an eye out for anyone who might need assistance or just a kind ear. Anyway, even through my dad said he was fine( he never wants to be a bother) when I called, I decided to come down in person to check on him and ended up taking him to the emergency room for a check. It turned out he was in the early stages of what could have been a very serious medical condition. He’s much better now and in rehab soon to come back home. Thanks

You moved in a few months ago and so far so good. I am looking forward to the renovations when its done, and new spaces that will be available for socializing and activities. Staff is friendly is open to feedback. The physical therapy is wonderful, and the caregivers that work in the building are all great. Putting some thought into becoming a resident ambassador, and would like to volunteer to run a little store in the community.

Had a very nice tour with [name removed] and was pleasantly surprised at how clean the place was even though it was being renovated. The residents seemed genuinely happy there. [name removed] was extremely helpful with my questions.

They are super friendly and went out of their way to accommodate us wanting to get her in quickly. The district manager stayed late just so we could get the lease signed. They were very thorough in their tour. They could do better checking up on the residents because mother in law was behind on rent and by the time they contacted us she was over [amount removed] behind.

Burlington Gardens was great. From a human standpoint, all of the people that worked here from the time that we went and looked to filling out the paper work to the people who were working the lunch room. On every level the staff were just fantastic. The facility is very nice and has a lot of nice exterior spaces as well. I would recommend them to others looking.

The staff are incredibly friendly. They're running short-staffed in the dining room - they having trouble keeping help, like everywhere else currently. But they really make up or it with their generosity. For instance, they'll bring food to your room if you prefer that. There are plenty of activities to do if you choose to. And the apartment is very nice and clean.

The friendliness of the staff is a 5 plus, Holiday by Fleming Point has been a great place and we would absolutely recommend this community to other families based on our experience.

Transitioning my mom to Golden Oaks was very easy & pleasant. The facility is clean & beautiful inside-out. The staff are very friendly & helpful. When I came to visit, they always made me feel important & cared about. Any questions or concerns I had were always taken care of on the spot. My mom loved her apartment and thought the place was beautiful (although she was bedridden). Golden Oaks gave me an opportunity to strengthen my relationship with my mom & spend time with her as a daughter & not her caregiver. As her health declined, [name removed]& [name removed]helped me adjust every step of the way as I walked thru the journey with my mom being on hospice & eventually passing. I don't know what I would have done without them. I'm grateful to God for this experience. I met wonderful people and gained friendships I will never forget. I highly recommend this facility. It's a warm, friendly, safe facility where your loved one will be well taken care of.

It has been a great expeinrece and my mother has been very very happy here. The staff really strives to get residents involved and they introduce new comers to others to make them feel comfortable and that was really nice. The food is very good and they are chef prepared meals. Activities are plentiful as well. I would definitely recommend The Lodge at Cold Springs to others looking.

We toured with Holiday Golden Oaks and I really really liked this facility. It was very nice and clean and the staff were great. Unfortunately they did not have any openings at the time we needed.

A little more thought into nutrition

The staff and aids at The Manor are wonderful people and caring professionals who treated us like family while my mother-in-law stayed with them. I can't say enough kind words about them all. They did whatever we needed with no fuss. Thank you all.

The staff is extremely helpful, welcoming, and accommodating to all ages. The residents range from their 60s to their 90s+, and the staff is very respectful to all. For the most part the other residents are very friendly as well. It's a great environment, and my loved one has made a group of friends. There's a good sense of community there. The apartment is a great size, and the staff was helpful in getting little things set up for him. The cleaning staff does a great job every week. Overall my loved one is having a great time there!

We are very happy with the community. The staff are very kind, helpful, and very pleased with the care they provide. The staff communication with the family has been great! There are three meals a day served and there are choices for the residents to choose from. There is entertainment, games, and more for the residents to participate in for activities.

The staff at Regent are extremely caring, professional, and communicative. They offer amazing amenities and services for their residents. [name removed] is extremely helpful in helping families and setting up new residents for success. I highly recommend this community for your loved one!

I toured this community and it was very nice! Clean atmosphere and friendly staff. However, they're not licensed by the state and insurance wouldn't cover them so we continued our search. It's a really nice place, though!

My loved one said food was good. It was good value for the money. My loved one picked this community because, of the independence that it gave them.

What stood out to me about this community is that it's very clean and always smells pleasant. All of the staff are so kind to residents and visitors. They actually know the residents by name and it feels like a family. They did everything possible to help with the transition. They're very sympathetic, understanding, and knowledgeable. Housekeeping is very good and provides extras when needed. They're very accommodating, even with things that weren't their responsibility. The food is ok, not gourmet or anything, but good. They always have food/beverages available in between meals, also. I would definitely recommend them to friends and family.