Holiday by Atria

This is a nice community, but we are still working out some things with them. The community looks great, they do a very good job with the cleaning. One of our concerns has been the height of the tub, they are trying to work something out with us. There are nice activities offered. She is pleased with the meals, but they do take a while to serve the residents. They are willing to work with us with any problems we have. I would recommend this community, but with some precaution.

The Westmont is decently sized. We came for our tour around lunch time and they asked us to come back. This community was a little to far away for our family. The community seemed clean and the person I met during the tour was nice but it felt like they were a salesperson.

All inclusive, 3 meals with options & snacks and transport. Apts and studio smaller but good layout. Not new carpet for each resident. Less $ but apts smaller. All in 1 building. Lots of activities. Meal tickets provided but did not eat & did not see food. Guide seemed rushed and didn't really listen to things I mentioned. Claims no cleaning fee when leave and buy in varies with apt size. Nice residential area.

Our experiences in this community have not been good. For the amount of money my mother is paying you would think her room has a/c in it, but it doesn't. They are not really doing anything to fix the problem. Although the staff is really nice, they could be better at responding to my concerns. The food is horrible quality, I've tried some of the meals and they taste terrible. It is a nice and clean community, but there are things they need to improve on.

My mom is living at this retirement community. It seems like she is doing good here. It has not been easy but I'm sure she is transitioning into this community. Everything seems okay and it seems that she will have good days.

The exterior of the building is beautiful but the interior is showing major signs of wear and tear. I visit a unit that was ready for a new occupant and one of the doors had a huge gouge in it that went through to the door core. The room sizes are great but overall it wasn't a good fit for us.

Based on published information, no medical care is included. Not completely off our list but not on the top. Would prefer not to move Mom here and then somewhere based on medical conditions.

My mom and I visited Burlington Gardens on 25 March 2016. Adam was a friendly and gracious host. The facilities were bright and well maintained the rooms (we looked at a 2-bedroom and 2 1 3dbedroom units) were spacious bright and well designed the dining room and the various activity areas were also spacious and bright. A concern for my mom was the length of the hallways (she has macular degeneration so distances and complexity are becoming issues). The menu and activity lists looked good and diverse.Our main concern was that just before the end of the visit Adam began what both of us considered to be a hard sell approach to buying a unit. Neither of us liked this approach which seemed so different from the rest of the tour and was particularly unwelcome since we had just begun to look at places (this was the first senior living place we had looked at

Primrose Chateau has seen management and catering turnover particularly since the purchase by Atria in 2014. The comments in this review reflect operations predominantly under their ownership in 2014 and onward. This is not value for money. Poor food quality and lacklustre maintenance undermine what could be a much better product warranting its premium price. The Negatives - Despite having reasonable food initially, the quality slipped considerably after the Atria takeover along with ongoing turnover in kitchen staff. These meals are prepared by cooks not Chefs as they claim. Examples include a piece of ham on dry bread being called a sandwich and pea soup being served which was frozen in the centre (not long enough in the microwave). It is with some suspicion we noted the change in policy wherein staff and management ceased eating meals from the kitchen. - long delays in replacing broken washing machines and attending to maintenance items - Requirement that doctor appointments be booked in mornings if wishing to use supplied transportation (how often do specialists give an option for times?) The Positives - The staff at the time were on top of medical items and kept an eye out for the residents. This will vary depending on the people employed. It gave very good piece of mind. - The place is clean and nicely appointed.

Beautiful . Price was a bit on the high side. Grounds lovely. I got the feeling most residents here were very independent and active. Seemed very spread out, would be a long walk for my mom from room to dining room, so not our first choice

Beautiful . Price was a bit on the high side. Grounds lovely. I got the feeling most residents here were very independent and active. Seemed very spread out, would be a long walk for my mom from room to dining room , so not our first choice

The Longlake Chateau screams elegance and beauty and really everything here has been totally positive vibes from the start.

I guess that the Aspen View facility is adequate for what my loved ones expected. I know the meals are kind of drab though, but that is probably because they have to make their meals for a lot of residents.

The marketing person will tell you anything you want to hear to get you to move-in, and when that happens they turn it over to the manager who tells you something else entirely and so you are scrambling around trying to figure some things out. We asked several times if there will be wrist band for my loved one so he can contact the caregivers, but it was only for 911 calls, so we had to pay for an outside program and it was all just a hassle.

May dad has had a pleasant experience with Amber Meadows overall. The reasent firing of one of the directors has shocked us. My dad is questioning some of his withdrawals done by Amber Meadows and hopefully this can be resolved and his mind put at ease.

The value is great. All meals are included in the cost. We and my mother wish there was a little more flexibility about meal times but that is a small concession. They do not provide rides to church on Sundays, but do have different services for different faiths. All public areas are clean and well lit. The dining area is large and clean. They have extra activities such as movie night and even had a Polka band there one evening. They have a home health care group onsite also and at $5 a visit for med supervision, you can't do much better.

At Briarcrest Estates my parents are struggling greatly with the food. It is just not good. That has been pretty consistent. I think they are looking for another facility due to how bad the food is. It is just that bad.

The food is tolerable. Some of the things said during the tour are completely false so I suggest you record it. The WIFI is free but it is censured. Ordinary web sites from the news are blocked for some reason.

Montara Meadows is fine. I am blind and they told me no problem and they have someone to help me. Come to find out it is a separate agency that come help and they charge me any time I need this separate help. They walk my dog for me. I talked to someone about this. They told me it would cost about $400 a month. Well, after two weeks they charged me over $500. Every time I need help for any little thing they charge me. I am not sure I can stay here because it is so expensive. They had told me I would be charging me for walking my dog. I expected that but everything else is surprising. I am quite a distance from my husband that stayed in the house too. Otherwise if I could see it would be a wonderful place. The first couple of weeks my nieces were here with me I enjoyed the things they offer. But I just cant get them to help me here or I will be charged. Everybody is really nice. They clean once a week. The managers and everybody are right there if I have complaint. The residents here are really nice too.

Well the biggest problem I ran into was the original person I interviewed with was gone after a week. So we kind of got dropped in the middle of the everything. Like when they were suppose to pull out the rent, they pulled out the wrong date and it took them a long time to fix some problems. Just the slowness of preparing things. And some of the things she promised when we toured, we have not seen happen. It's not so bad I would pull my dad out of there, I was just a little disappointed.