Holiday by Atria

General manager not good yelled at two residents in the dining room for coming down late for breakfast and wouldn't serve them or let them eat at table when they got their food in a form box l seen others come late and get served food on a plate and sit at table to eat . General manager will yell at staff also in dining room during meal time . Otherwise the residents are nice caring and helpful got good activities. Doesn't care if her staff works short handed doesn't come in and help

Our experience has been during the pandemic. I haven't had a chance to see what the community will be able to provide outside of the COVID protocols. The meals are being served in the dining room, and to the resident's rooms. Right now they are at 50% capacity in the dining room. The apartment, all the meals, utilities, changing of linens, housekeeping and transportation is all included in the monthly fee.

Grizzly Peak is an older facility and you can see the age in the carpets. I had an issue with housekeeping, it was not being provided for my loved one for the first five weeks. The staff are all friendly and professional, so that was no fault of theirs. I believe the community was struggling with finding adequate staff, so the other floors received housekeeping while the first floor had no one available. The food has been horrible, the dinner lacks variety and is oftentimes overcooked or just not prepared correctly. The other meals are okay. My mom has a dog and the facility allows pets. She likes to take her dog out on the lawn, but the passageway from her patio to the lawn is dangerous. She has to go over rocks and stones, she fell and bruised her face one time. If they could create a safer trail, that would be much better; I’m sure their current setup is a liability. It’s a friendly place with friendly people. I was hesitant to choose this place because of how expensive it is. I just had higher hopes and expectations for the cost of it.

They don't do anything beyond provide meals and a roof over your head. It was easier to have my loved one at home, then to have him placed here. They have to be more independent.

The staff giving the tour were super nice and did a good job showing us around. The facility to us felt more like a nursing home environment even though it is independent living. It could use some updates. I also think the residents needed more care than my loved one did at the time.

The staff giving the tour were super nice and did a good job. The facility to us felt more like a nursing home even though it was independent living. I think the residents needed more care than my loved one did.

Director has run off or fired numerous employees. 11 that I'm aware of and most my family has referred. Food is such poor quality because the director won't let kitchen staff by anything but bottom shelf food. Terrible menu that is unhealthy with terrible ingredients. All staff afraid to be fired if they speak up. Residents are tired of complaining and nothing is done.

I dislike living at Forsyth Court. there isn't anything wrong with the community, it's not them. it's just a matter of preference to where I'd like to live instead. overall, I'd give them a 3/5.

My first impression of Echo Ridge was great. They were courteous and the apartment was very nice. I signed paperwork thinking I would be able to move my loved one here, however his health was getting worse and he needed assisted living. I paid the community fee and first months rent and we never received a key. I have called asking at least for a partial refund on the first months rent, but I have not gotten any type of response. I did not leave with a great feeling because of these issues.

They don't listen to people. I have had a problem with my shower and put a request in numerous times and still haven't gotten it fixed. I turned in my notice to vacate because I cannot shower while paying for it. The water gets hot to way hotter and burning. When I reported it, they said "its not the boiler". I have had to shower at my daughters place due to this issue. I have temperature checked it with a thermometer and it reads 118 degrees to 122 degrees.

Our dad likes the fact the doctor comes to the community instead of having to get out and about and schedule appointments, they are also very helpful when it comes to medication. He really likes the activities, he is more mobile then other residents there so they give him different tasks throughout the day to keep him busy. The food is not the best, its vey sandwiched based and just not a lot of options.

The location was great there were pods that allowed for more independent living. It is great that they have balconies. During the tour it had a sterile feel with nice staff. The meal time was strict and not consistent with answers from the community.

I find it very comfortable to live here. The facility is always very clean, the people are helpful, and the more days I spend here, the more it grows on me. The staff that they do have do an excellent job, the only issue is just that they need more of them to help out. I would recommend The Woods at Canco to others who are looking.

Good community, and do provide a lot of services. It was cost prohibitive and will continue to go up each year.

Based on my tour at Rolling Hills Ranch, I thought it seemed kind of stark compared to other places I looked at.

The food is really hyped up, but it's not that good. I don't blame the chef for that. I think they were running out of money when I was there, and they ended up being merged with Atria. I witnessed a lot of favoritism. The rules seemed to be bent for certain people. It was supposed to be a non-smoking facility, but I was on a wing where 2/3 of the people smoked. They finally put air filter machines out in the hallway, but it was bad. I think the director was a smoker herself, which affected policy. The director also asked us to come in and give reviews where she was sitting there typing them up herself as she made us give them verbally to her in front of a group of other residents, which didn't sit right with me. Especially when I asked to fill out the review myself and hand it in later - they wouldn't let me. They made me fill it out right then and there.

It was just alright.

They gave a great tour but we were not impressed with the facility itself. It was very run down and seemed dark and dirty.

ratings above

I did not like this community due to the cleanliness of the community.