Holiday by Atria

I like the price. They need to improve the food. We might move him if they don't

Grizzly peak seems to keep their prices just below other companies. But they have a hard time keeping employees, bus drivers, kitchen staff. Their meals are not healthy or fresh, so that's disappointing. Overall they could do some major improvements on the quality

She likes the apartment a lot and the new cleaners are fantastic. The food has been an issue. Not very tasty. Bad quality. Also the director of the activities has not been there and there is always problems with transportation. Food. Better variety higher quality. Some local. That is what my mom complains about. The other is the activities. She does say the cleanliness is amazing and the staff who supports maintenance is outstanding.

It was close to my house. I didn't give them high marks, just average on just about everything. But generally, we like it.

Overall has been ok it was great when I first moved in. Policies have changed. It has been cleaned some, they are working on them. Staff is very friendly. Food was terrible never hot meals we have been through five chefs till now we finally have a chef and he's doing great. Activities suck we have had 4 activities directors this last is trying to do Bett corporate dictates our activities we do which no one likes for example fundamentals of swimming. If we had a pool thus would be good, but don't. We can't decorate our doors except one wreath outside our apartments or on tables feels like a hotel or institution more than a home. Its run by a corporation. We have a lot of residents mostly in their late 80s and nineties. And the activities they have fun interactive its only what atria says.

There are 1/2 people here that are memory care and Alzheimer's patients without ANY SUPERVISION!!!!! It's scary! But because of price they are going to keep coming and those of us that have a brain are going to want to leave to a truly independent living environment. They keep running out of food and cutting portion. They're cutting out stuff that costs money and leaving pts to entertain themselves really not good for Alzheimer patients and cost is only reason why we have to stay.

It is a nice community and I would recommend. We picked this community because of the proximity to his past home

Our mom has been at Crescent Heights for nearly 2 months. She loves her apartment. She now recognizes that this is a safer place than a split level, with step over tub in a rural area with no family. The staff is very nice. We wish she would be more active. Uncertain if there are a lack of activities or she is not engaging. Her biggest complaint is the food...especially the dinner. Often run out/make changes. Frequently comments inedible.

For the rent it’s been a good experience. The food is good. The dining room is very noisy at times. The accoustics are bad and they are not doing anything about it. The live music every Saturday is often not professional and usually is music of 30’s, 40’s, 50’s and to me very boring. I like all kinds of music up to the present.

You need to be a good advocate for your loved one, the manager can be a bit difficult at times and makes excuses for the lack of follow up on concerns and requests

What I like the most about Holiday Montara Meadows is the shuttle experience, how they have 3 meals especially breakfast and the maintenance crew. Any category that is not rated a 5 can be improved.

I enjoyed the staff, friends and other renters, the games played, the remodeled apartment, walks outside around the beautiful complex, the manager helped the renters

Overtime things have declined in all aspects. Staffing positions, activities, kitchen staff and quality of meals. Used to be a beautiful fun place. Overpriced for what we got.

Intel is to high for what we are getting receiving more cut boards in food entertainment.

A good place to live. I love living here. I have lots of friends here. I eat very well. I really enjoy bean bag baseball, I throw home runs all the time. I have been given the title of Resident Ambassador because I love to talk to people.

The staff are awesome. Apartment is good. Shallow kitchen sink is hard to use,ie excessive water splatter when washing dishes. Closet space awesome. I’m comfortable with my apartment and feel safe. Meals are improving with new chef; servers excellent. Nutrition is fair, could improve.

Thornton Place was great for about the first three months, then they had some staffing changes and it's gone down hill since, thus my ratings. Food quality is the biggest issue and it's been a problem for quite some time. That's really all I have to say. Their pricing on the unit increased quite a bit at the yearly renewal which I didn't appreciate it, but they said there was nothing that could be done.

It is awful. I can’t wait to move. Everything is old meals are a joke. No fresh fruit or veggies. Roast beef on menu but it was sliced deli meat. Maybe three meals that were hot. Bread so hard it could be a hammer. Very poor management. Things are not done for the residents but at the convenience of the staff. The over all place is dirty and run down. I have been here 2 and a half mi this and moving AGAIN. I am moving to [community name removed] which I can hardly wait. There are people here who belong in assisted living. Even an occupant who was at assisted living and moved here who should not be here. I would not recommend this place ever. Thank you for being so nice to deal with when I was in dire need of a room. You guys are great

I like most that this community is friendly, accepts pets and I have a lovely patio. I also feel safe here. Could improve on organization, communication with residents, meal variety, and maintenance when things need fixing. And most of all, the provided transportation. This is an inconvenient scheduling and most of us feel quite "stuck" as we're unable to drive. We were offered field trips and everyday transportation but this does not happen. I've been on one cultural excursion in a year (the Getty museum)

We signed up to move Dad in based on our outstanding initial meeting with the GM at the time, [name removed], however he has moved on and I am told (as daughter/POA of Dad's) that there has been little to no presence of real leadership, including a replacement GM or anyone from corporate standing in. We choose to assume current employees in place are effectively handling any matters of concern but the food/meal situation has been very concerning. Generally the community appears clean and well-maintained overall (repairs addressed relatively quickly) but the front banner near the street looks atrocious and is in clear need of replacement. It's a terrible reflection of what one might expect indoors. Both my dad and myself have found the staff to be generally very friendly and present for their residents, most having been there long-term so quite committed. I rated the care services this based on the fact that no care is administered here since it's independent living and have little to no reference as to how the staff responds when a minor level of care is requested. The meals is our biggest disappointment could lead to my moving Dad again. There is no consistency in meal planning per a planned schedule (if one is even printed and delivered to residents) and there are often NO other food options for vegetarians, for example. Initially we were told (and experienced) that a couple of food options would be available if the entrée was a meat item, however often Dad is told there is nothing else and he is forced to settle on a salad, fruit or receiving a piece of toast if he's lucky. This appalls us both as we're told they are unable to do much food prep or cooking in the kitchen based upon their setup and food-handling rules. Our main concern remains adequate, palatable food options. While Dad would love to enjoy more live music performances than offered, he is very happy outdoors so takes part in most all group drive activities and loves their driver and activities coordinator. We feel the value here is relatively good comparatively speaking but the food issue is so huge that it causes us to rate them lower until this is improved.