Holiday by Atria

I had lived in this facility for awhile, and it was just fine, but I could not stay due to the fact that there were continuous issues with the elevator, which does not work for my specific situation.

They were not happy with the size, it was a bit too small for them. The dining took way too long and there was only one elevator. Housekeeping was a bit lacking. There were a few little issues.

I have recently taken a tour of this community for my husband and I for possibly living arrangements. I am pleased to say that we are getting ready to make the move into this facility and start our new adventure with them. The staff have been very helpful with the transition and have made sure to answer any questions we had for them in detail. I liked the activity program they have available and thought the menu for the dinning room looked great with lots of variety. Overall we are happy and looking forward to the move.

My Mom is still adjusting to moving into Redwood Retirement Residence. It is going to take some time to really give a solid review because not only did she recently lose her husband, she has degenerative glaucoma and can only see a little. She has made some friends so far, so that helps. There are quite a few activities such as exercise and entertainment. We are having a problem with the meals provided. They are not very accommodating for people who have Celiac disease. Do other communities accommodate residents with dietary issues? The menus are not easy to read for my Mom to make the appropriate choices. The staff stated my Mom can just look and see what choices there are that won't interfere with her disease. I did remind them that she can't see well. It is a good neighborhood, very safe. Mom is quite happy with her apartment. Housekeeping comes in once a week and keeps the apartment nice and clean. It is very affordable and close to our home, the location is perfect for us. The guy that runs Redwood Retirement is warm, outgoing, and friendly, I think they need another second in command to help him out.

Very friendly staff and very obliging. Excellent food and service. Very very clean. Could use a dedicated exercise room with more equipment.

I was impressed from the moment I walked in. It was clean and very nicely decorated. My mom's room is clean and good sized for a studio. When we went down to have a dinner meal it was disappointing. Very flavorless with a very small selection to choose from. The employees were all very friendly and welcoming. If the food were improved, I could see mom staying here until she reaches the next level of elderly care needed. I didn't see any activities going on. Nice place.

The staff have been trying to be helpful and they are nice. There is an agency on site that is there if you need additional assistance. This service, however is not able to provide all of the care my friend needs. The cost went up and there was no additional services offered. They do bring the meals to his room. He feels they have not followed through on the promises they made to him in the beginning.

My sister move to Durham Regent one week ago after being alone for four years. Needless to say the move was hard for her. Since she has been at Durham Regent she has made remarkable changes. She is walking to the dinning room three times a day where she wasn't walking much at all prior to the move. She compliments the chef and wait staff for their constant effort to satisfy the requests of the people living there. The socialization that had been missing in her life is so good for her. She seems to be very happy for the first time in a long time. Thank everyone involved in the move and helping her to be comfortable, safe and happy.

This is a great facility for guests who require level 1 or 2 assistance. They are not equipped to handle level 3 or 4. The assessment of my wife's needs was misleading and inaccurate. They do not provide 24 hour nursing or aide services. Coverage is only from morning to approximately 9 PM.

I have no complaints about the tour I had of this community. The staff where on time to our appointment and made sure to give us lots of helpful information as well as answer any questions we had for them. I would recommend this place to anyone interested. It was just not the right fit for my wife and I in the end decision.

It is going as expected and we happy with them. My dad is a resident at this community. He is participating in the activities that are planned. The meals are good. His room is get cleaned often. I would recommend them to family and friends.

My impression of Thornton place, based on what I saw and of testimonies from friends, is that this facility is nice. It is very clean and the staff seemed friendly. In the end, it did not suit my family's needs as far as location and care, but this is still a nice facility!

After reviewing a few residences, I chose The Court of Barrhaven for my first two weeks of convalescence after total hip replacement surgery. The one-bedroom apartment was a perfect size for me. It gave plenty of space to walk around with my walker. The bathroom was also a good size for the walker and bonus there was a walk-in shower. The closets were plentiful, the tv screen was a good size, the cable access was great, the refrigerator kept my fruit, and the freezer was well able to keep all my ice packs frozen. Lots of cushions to help sitting or to prop up the feet or knees. I would recommend that the armchairs be higher which is critical in my recovery and that the mattress be at least medium firm because a lot of time is spent sitting and lying down. It would have also been great to have wifi access. I did not rate activities because I was not able to access them in these two weeks of care.

We were pleased to find a nice apartment at Kingsdale and found the staff very caring and helpful. It will be great to downsize and move into something which suits our age group and will be easier to take care of rather than our house. We are looking forward to getting moved in since our house is up for sale at the moment. Looking forward to all the activities and side trips as well. Our family are pleased that their parents will be well looked after too. Looking forward to it very soon.

So far, my parents' stay at The Chateau has been pretty good! With the exception of a few maintenance issues, the facility looks very clean. The meals that my parents receive are very nice, but they have less of a variety, and the mealtimes are a bit strict. Overall, my parents are having a nice stay!

Our initial impression was terrific!! Mom really clicked with the staff and the residents. The facility is very open and easy to traverse. Ann is very friendly and kind in her presentation of the property. I must say that once mom moved in, the things that were promised at the time of securing the lease, were not followed through. Mom was without her security tag for several days. There was no walkthrough as promised. Several items were missed. Although these items were missed and frustrations ensued, mom is very happy at the facility. It is very clean, and offers a lot for a senior in retirement.

I really was impressed during my visit of this community with how the staff was involved and interacted with the residents. They also offered my loved one and I a chance to try one of there meals to make sure my mother would like it. The bedrooms where clean and seemed to be well maintained which was a positive thing to see. Overall great experience just did not end up being the right for my mother.

I had been under the impression from management when I first moved into Westmont, that there would be outings to places of interest, plays, shows, etc. As of now, these have not been on the agenda, to my great disappointment. Other activities such as card games, exercise classes, bocce ball games, etc. are enjoyable. I am aware that providing nutritious food and cooking for a great number of people with numerous tastes and diets is a daunting task. Still, I think that meals provided are neither plentiful nor of the best quality. Most are much too salty for good health, particularly for seniors who have ailments restricting sodium intake. Also, with the exception of breakfast, there is little or no variety in selection. Meals have been a major disappointment for me and many others. I must compliment all employees for their friendliness and hard work. They appear to be doing double duty and handling it well.

We did like this community and the staff seemed to be knowledgeable and helpful. We liked that we saw some of the residents out and interacting with each other. There was really nothing wrong with the place except that the location was not what we wanted.

I really like the apartment that my aunt was able to get at this community, its spacious with a patio door to the outside so she has easy access with her dogs and is able to get some fresh air. The staff has done an overall good job with my aunt I just wish they would help a little more than they do. She has not participated much in the activities but seems to have made a few friends that she really likes.