Holiday by Atria

This is a 15 yr, old building, and is a sister (or brother?) property to Crystal View Lodge, same retirement group. They have the same Nursing care which is out-sourced but on site. Residences are to purchase their own health care packages . Have a very independent fun, active group, strongly promotes independence. Very open to new activities. Red Seal chef and food looks awesome! Strong sense of community and like to do community related activities (creating sleeping mats for doctors without borders to leave at whatever country they visit). Just painted the outside of the building. Looks fresh and inviting to visitors. They have created an Ambassadors club who help new or old residents get use to the place and help them with questions or issues. What a wonderful idea! Doctor on site and has a nearby clinic. Has a beautiful gazebo and patio in the back, with a 1/4 mile walkway around the residence. Close to shopping, no pool on site but has access to Walter Baker centre. Pet friendly. NEGATIVE: While senior's love to wander when on an outing, and it does take time to round everyone up to get back on the bus, they prefer to keep their residences together and contained which makes it easier to keep track of them. Therefore some outings are not planned (Ie.tulip festival)

This place is very different than most senior residences. Building 20 years old and is a lodge. Contains separate buildings for 2 bedrooms and others. Nursing care is out-sourced on-site. Residences are to purchase their own health care packages . Have a very independent fun, active group, strongly promotes independance. Very open to new activities. Red Seal chef and food looks awesome! NEGATIVE: property does not have much walking area. Park is 2 blocks away. Can only handle independent and assisted living residences. Since this Lodge is older many of the rooms have older furnishings. (cabinets, refrigerators, facets) slowly they are modifying their rooms but are not opposed to the resident to upgrade themselves.

This was also a lovely place that we took my Mom on a tour of. She also liked this place, but we wanted a bit more care for her than what was provided for her here. Lovely staff though!!!

Too expensive for me.

Friendly staff, people all seemed to know each other. Residents we met seemed happy and upbeat. Good schedule of events. Other pluses were response device included, rate lock available, nice courtyard, a la cart help services, good cost and good sized space with kitchen $2800/1bedroom. Minuses were: little dark and dingy, fairly small @114 residents, worried about mom being challenged and connecting with the older population.

My mom loved Victoria Park, the tour guide was very good at his job.

Staff were friendly and gave excellent incite. A very welcoming atmosphere and overall lovely facility.

I viewed this location, it was very nice, my mother being from the country, I felt it had great amenities, but it did not not enough green space to make the transition smoothly for my situation.

Big, bright facility with friendly staff and residents. Rooms are reasonable size for the price. Lots of activities and common areas. Especially drawn to having patio or easy outdoor access for door.

This is a beautiful community and facility. The location and grounds are wonderful, and the program is abundant with offerings. The food looks great, as are the many activities. Like the convenience of nearby shopping and city activities. The tour guide, [Name removed] , is an awesome lady. Thinking about this place, though not ready yet to give up my home.

[Name removed] is great to work with. The facility is nice and everyone is very friendly and helpful.

Staff were very personable and sincere. Suites were well laid out and competitively priced.

The staff was very friendly and helpful and spent a lot of time educating us on the facility. Although it is an older building it was very clean and welcoming.

The facility, the staff, and the people I had lunch there (hand-picked for lucidity) were very nice, the food (salmon) for lunch was exceptionally good, but no water nearby and so many older and disabled elderly depressed me. The activities there seemed designed for old folks also... crafts... watching movies together, etc. I liked that you could stay at their other facilities nationwide if you were on travel. It is just that I am in perfect health at the moment, and would like to stay very active...

Excellent presentation on tour. Would definitely be in our short list.

great but too expensive

I toured the facility on Feb. 7th. The location is ideal - there is a mall with liquor store, grocery store etc. right down the street, plus a library and restaurant right across the street. I found Long Lake Chateau to be a welcoming happy place and the residence seemed happy. The building and apartments are a little older and are showing their age but were clean and well kept. The one bedroom apartment was very nice - bright and large. The private dining room is a great feature as are the views of the lake. My Dad is seriously considering moving to this facility.

My mother stayed here for a month of respite and decided to stay permanently. We are so grateful to have a safe, bright, social environment for my her to enjoy. Staff are just lovely from administration to the cleaning service. [Removed] was very helpful and patient with our large family that wanted to view her suite multiple times. There are lots of varied activities such as movie night, exercise classes, knitting club, bridge etc. (Too many to mention.) Frequent outings including a "mystery drive" weekly. (Last week it was to Niagara on the Lake to a chocolate factory.) Shuttle rides available to the malls and Walmart. They can provide transport to doctors appointments if in Burlington on Tuesdays and Thursdays. Light housekeeping provided weekly. Meals are good for the most part. There is a comfort station with hot and cold beverages and snacks available at all times. My mom loves that the "big meal" is at lunch, enjoys the "happy hour" and so pleased that there is a hair salon on site. For what you get cost wise I think it's fairly reasonable compared to other places. It's not super-elite but its a safe, clean, social environment that I think my mother will thrive in. We do worry about the potential price increase of 3-6% each year.

They are keeping my wife socially active. They have a calendar of daily activities and a daily menu also. They serve 3 good meals a day with good portions. It is very clean and sanitary. They offer a shuttle on Tuesdays and Thursdays to go to the local stores or to a doctor's appointment. The outdoor amenities are very pleasing and satisfactory. I would recommend this community to other families.

Super friendly people. Can easily see my Dad fitting in here. But with his medical assistance, the cost is the same as many of the newer spots and ones close to my home and work. No real wellness/exercise program/facility but they do have one stationary bike.