Holiday by Atria

I visited this facility in Oct. I have talked about moving there with my dad. This winter is particularly harsh in Syracuse. My dad is suppose to go to lunch there today 2/26 if the weather is decent. If he were to consent to moving there he could still see his current friends and not be house bound in bad weather. I would like to see him be there. If he were to need assisted living he would have to move closer to me in Virginia. Ann

We had a very enjoyable stay. It wasn't like they were trying to sell us a package, we were treated the same as everyone else. It would be a very good choice for us to move there.

My sister, Julie, my parents George and Betty and myself visited the home as planned. We arrive a few minutes early and James was there to greet us. We were impressed with the home on many fronts. Clean, modern, bright, inviting. Friendly staff and tenants seemed happy. Menu was more flexible than existing homes menu. Negatives were smaller rooms or suites than existing and expensive costs to deliver medication 5 times daily to my parents. At $10 per visit = $1500 extra per month which made this more expensive than their existing home.

We toured this community when while looking into care options for a loved one. This is our second choice of the communities we visited, but the fact that it was only independent living was a concern. The other concern is that the community was on the large side, and the length of the walk could change depending on which unit she was put in.

My brother and I moved my 95 yr. old diabetic and legally blind mom into Quail Run about a month or so ago. So far, it's been great. The food is delicious and has lots of sugar-free entrees. The staff are very friendly. Mom's yet to tap into the activities, but her blindness is a big challenge for doing so (that's why I rated activities as fair.

Overall I think they do a good job at Sheldon Oaks. It unfortunately did not end up being a good fit for our loved one, but I don't think that was the fault of the facility. The staff here are friendly and professional, and the facility itself is well kept and has a lot to provide for the people who live here.

Maple Downs is being managed by caring people who genuinely want the best for their residents. In addition they are proactive and creative in with the availability of extra services such as visiting nurse practitioners, Physical Therapist, Podiatrist and other care providers. If you are in the Syracuse area Maple Downs is a great location for the supervision and comfort of your active loved one.

Nice place, friendly staff.

They have been really good at trying to acclimate my mom to feel really comfortable being there. She will call and request anything she needs and they are happy to accommodate. The food is ok. Not that great, but ok. A couple of small areas for improvement: They have thick carpet throughout the whole facility except in the bathrooms, and for seniors with walkers that does not always work out well. Also, the washing machine that they have is hard to figure out and takes a very long time. Overall though we've very pleased.

Was interested in a studio apartment. The smallest studio seemed too small and recently had a big price increase, $1649 to $2049. There was a larger studio, $2149, but did not see. One bedroom was a comfortable size, but was significantly more, $2549. Outside of the dining room, there were few common areas, for folks to gather. Seems lacking in this regard. Caring Solutions was spot on and was an impressive addition. Independent living for studio and 1 bedroom were at @2550 & $2750. The studio pricing seemed quite steep as compared to the 1 bedroom considering the difference in square footage. Seems this done to force the 1 bedroom choice.

Mom hates it and wants to leave. The food is okay she doesn't always like it, but it's okay. The people are friendly and it's a really nice place, clean and everything. She just doesn't like spending the money it costs. I think it's nice and I would recommend it.

Overall things seem to be going well at Alexis Gardens! It's a nice looking place and everyone seems very friendly. My loved one really seems to be enjoying herself, and I haven't heard any complaints from her!

So far it's going well, and I am really happy with it. The staff is friendly, and it's always clean. I don't have any complaints. They treat me well here.

The people at Rock Creek have been very welcoming of my dad and making him feel comfortable and at home. The staff is incredibly friendly and helpful, and it has really been just a wonderfully positive experience. I really can't even think of anything they can improve on. They have been great!

Mom is really loving that she doesn't have to cook, clean or change the bedding. Staff members are friendly and helpful. Her apartment is small, but clean and bright and the facility is cheerful and pleasant. Food is adequate, but not great. Mom commented that food could be more heart-friendly with a more varied menu. Also, transportation is limited. Van only runs four days a week. Three of these days it only runs until noon. Consequently, this limits some of my mother's outside activity. Overall, she is happy and I'm satisfied with her quality of living.

Their meals are exceptionally well. They have their own chef, and the meals are fantastic. The dining facility is awesome, very nice atmosphere. It's a wonderfully friendly social happy atmosphere, more than any other place I've seen. A couple of critiques and recommendations: Copley Place has separate care companies that come in to provide the care services. The first one we went with for healthcare (advantage) seemed to be awesome at first, but then we realized they were not really doing the services that we had hired them to do (such as picking up my father and bringing him to the meals - we actually heard from other residents that he missed a few meals.) We would visit dad 2-3 times a week and noticed little things like that his nails were not being clipped, as another example. We then switched from advantage to another company (angels of care I think the name was?) which seems to be doing much better. Dad has Alzheimer and due to that does not always make it to the activities. It would help to have an activity director that could reach out and help him along in that regard.

The facility is very clean, and the manager there was very very helpful.

I really like that it is all in house, with the doors locked at night, and people checking regularly on the residents. We have not had any problems, and the people there have been very helpful.

We toured this community when we were looking into care options for a loved one. This was a nice looking community, and everyone seemed very friendly, but I didn't feel like it would have been somewhere my loved one would be comfortable living. It was nice, but it felt more like a hotel than a home.

They do a great job at Birch Heights. I was really impressed by the amount of effort they put in to introducing new residents to the community. They do a great job helping new people get settled in, acclimated, and introduced to all of the activities and amenities they offer. They seem to have a very busy activity schedule! The food is also very good.