Holiday by Atria

This is independent living, so no care beyond general maintenance is expected. The staffing concerns have led to some usual choices being curtailed. I don't typically play Bingo, and communal movie viewing doesn't appeal. Trips afield on the community bus don't allow enough time at the destination for my taste. I have been a homeowner since 1977, so my experience in the rental field is extremely limited. My main concern now is that rent increases in the future could render my place unaffordable. Based on what I hear from other residents, and what I saw on my tours of various places before I made my choice, I would recommend this place.

community

The actual workers seem to be pretty nice. The management is kind of invisible and doesn't engage much. The food is the main complaint from everyone there. The price is fair...not great. A little overpriced. Actually just wished there was an option for rent that didn't include meals at all. I would recommend Hidden Lakes to others.

I hate very little experience with Warburton Place. My loved one seems to be well fed, watched over by Essential Care team to my satisfaction and so far a good value for the money. I live out of town and am glad that I found the Warburton for my loved one.

The staff was helpful , it took us months to get her refund after we gave notice. They withdrew her rent after the notice anyway. We were assured she would be able to get VA spousal support, and I worked for 8 months getting the details. The route of paying the patriot company may do better for some. Kind of wish we had tried. We just got the run around with the VA. She loved the facility and the room cleaning and staff, but it was a lot of money for such a small space. It was a lot to downsize her life to basically a hotel room size. The upside was her meals were very good, and that was part of her trouble to stand to cook. She enjoyed being with other people. I wish she could've afforded it.

The people here are mostly very nice. I have been treated with up most respect. The staff is very good to me.

We had a very good tour of the facility. The facility was very clean, the staff were very friendly and greeted residents by their first names. We had lunch but weren't too impressed by the food that day. Service in the dining room was good. The menu looks impressive. We found the grounds well taken care of. It is not located in the area of the city we would prefer. It is also a little pricey for us.

A retirement residence with excellent staff.

Place is clean; our & Balcoon aft is large enough the grounds are beautiful, has a good view.

This place 15 for independent living Not assisted living. Family needs to be involved by visiting and taking care of Medical attention when needed, that is not the staff's job.

This is a bright and light-filled environment. The residents are very wonderful to be with. The promised transportation and apartment cleaning are problematic. I greatly enjoy talking about/discussing the wonders of the world during meals.

I moved in on [date removed] of this year 2024 so far my experiences have been very pleasant people pleasant the residents seem very happy. The staff are very helpful and very pleasant as well. The grounds are very nicely kept and also have a very pleasant atmosphere

Some significant turnover of staff. Need more local control for food and menu. Overall good but can use some menu help. Communication could be better but with resident service and the staff. Overall good value

I like having a very good hair dresser at the end of my hall. I like that we have an administrator who is approachable and accommodating. I would definitely recommend this community to other families

The coordinator at Andover places amazing and he go out of his way to help do everything. I can’t wait to tell all friends about this place He does amazing job driving the bus he also make sure the residents get to there destination

They are an independent living place, so care is not really an issue. But when the residents use the "need help" button they are given, the staff (as long as on premises) are helpful and caring! The activities they do have are good. My mom has progressed in her dementia, and we are waiting on the availability of a bed in a nursing home in OC, so doesn't really participate in most of the activities. They could do a better job of informing the residents of upcoming activities. Despite what other residents may complain of the cost, but for the availability, etc. It's a great value. For my mom's one bedroom apartment, and everything that is included, paying around [fee removed] /month is good. She has had one increase since moving in 2 years ago, so I'm sure the base pay, if moving in now, would be more) they try to keep costs down as much as possible, and don't increase the rent more than once a year.

I have been satisfied with my experience except for the lack of handicap parking. There are only three spaces in the front of the building. There are many residents that use walkers and wheelchairs and the only place the curbs are cut and ramped is at the front and rear entrance. The rest of the curbs are very high, causing residents who park there to walk a long distance to the only place where there is no curb. The front door opens automatically as someone approaches, but the rear door in the resident parking area does not. This causes residents using walkers and wheelchairs to struggle to get the doors open.

Well our first bill did not show all the promised credits. Got that straightened and then they charged us a late fee. Overall though the food is good and the people are helpful. The place is clean.

If I am being honest I would not recommend this place as far as I, and many people would say. Transportation is not the best. The food is not good and that is concerting to many people as well as the service!!!

Management and sales were great! They need a few more activities for younger residents I think they could do a better job cleaning in most of the common areas.