Holiday by Atria

I would tell others that the visit when we were trying to decide was great. They were very helpful with the paperwork.Since moving in, there have been some issues. The hallways are not kept clean but the rest of the areas look good.

The staff at Holiday Woods at Canco is caring. The housekeeping is unreliable and inconsistent, when service is provided. The meals are not the best quality, for a diabetic particularly. They are caring, just not executing well.

I am currently a resident at Holiday Warburton Place and most everything has been great. I think that Holiday Warburton Place has decent value for the money. I recommend this facility to anyone.

I would not reccomend Montara Meadows. The property was run down. The elevator went out four times while I lived there. My husband is in a wheelchair and he was alarmed because we couldn't get downstairs for four days once. They had to deliver our meals. The change over in kitchen staff was constant and the same with housekeeping. The staff tried their hardest to have corporate to change their policies but our challenges were never taken care of.

My loved one is a resident at Holiday Indigo Pines. The meals are great most of the time. The move in was easy. I would highly recommend this facility to others. Communication with family could be improved a bit in terms of facilities and staffing changes. The staff are wonderful. Housekeeping is spotty in the apartments, not enough consistent help.

I get this information from my loved one: The activities director is amazing. The facility is affordable compared to others. They need to bring back biscuits and gravy. Don't skimp on how many options offered at each meal.

My loved one was briefly a resident at Holiday Redbud Hills and the overall experience was very good for her. Unfortunately, her needs were a greater concern than we realized. After a short time, it was obvious that we needed a Memory Care facility. She was wandering and not eating and very confused, in general.

What few staff remain are awesome. My loved ones tell me that the food is bad and just seems to be getting worse. I have not asked for specific details though. The other residents there are very friendly! The only complaint is the food.

The facility was kept clean. Staff dropped the ball on mom's apartment. Aids independent of MD. The group we hired was pretty good but had staffing issues. Local management was available and likable but sometimes his behind blaming corporate for certain policies.

Facilities are old and need updating. Staff is very understaffed and we are not receiving what was promised and paying way to much for benefits. They could improve on the meals by listening to the residents suggestions.

My parents moved into Holiday Alexis Gardens about a month ago, and are very happy. Food is good, activities are available, and staff are professional and helpful. They are doing some renovations, which it will be even better when it is complete. It is all-inclusive. Meals, Direct TV, internet and all utilities are included. Phones is only thing my parents needed. They do light housekeeping, and all provide alert buttons for emergencies. I am really happy my parents chose to move to Alexis Gardens.

Great facility, with good people at a reasonable price. The only criticism I have is with the food. The residents are telling me it is getting worse. In fact as I meet the residents, the quality of food is their only complaint.

Residents & employees are great. A nice place to live. I've been here 9.5 years and don't plan to move anytime soon!

We found that the lack of private laundry facilities detrimental to my wife's health. We much prefer to have a full kitchen and private laundry facilities in our apartment. Also, there was a lof of staff turnover.

My Mom only lived 5 nights / days. Never used anything provided. My sister brought her food & took care of her. Annoyed that they won't refund the HOA Part of what I paid. Even though she didn't use ANYTHING! [name removed], the patient advocate, was great. The management not so much. I would tell others to look at many locations and read the contract carefully.

This is a clean, friendly facility that is well maintained and close to shopping.

The Internet is absolutely horrible, and my mom barely gets any hot water in her room They need to be more mindful of those with special dietary requirements.

I think Willow Grove is a good value and more affordable compared to larger senior independent living communities. The renovations done in 2023 resulted in a very attractive lobby and fresh looking community spaces. Would like to see Willow Grove increase resident count, closer to full capacity. That would hopefully increase their operating budget, allowing them to staff up more, provide more activities, and importantly could offer better transportation services. The community bus driver is terrific, but hours are very limited. Would like to see bus transportation offered 8 am to 4 pm on weekdays and perhaps 1/2 days on Saturday/ Sunday. The staff at Willow Grove are very professional and try to be helpful. They do watch out for the residents. Right now. the kitchen that prepares meals for residents seems understaffed. The menu is very limited. The evening dinner meal is often very sparse. Food choices that appear on the printed menu are not always available. Would like to see WG increase the housekeeping somewhat because there have been many times when my mother's apartment does not get cleaned on schedule.

I think it's a good place the food could be better other than that I think it's a nice place. They were very friendly the people are all friendly it's easy to make friends here.

My mother is happy living there. The staff members are kind, patient, and caring. The residents are friendly. Daily activities are provided to improve the physical and intellectual health of the residents as well as weekly entertainment. The food quality is reasonably good.