Holiday by Atria

They are currently understaffed at Holiday Quail Run Estates. They need a cook, maintenance person, Activities Director and someone to drive their van. That being said, they still seem to keep things going. For the most part, my mom is doing well being there.

I would say; My Father has thrived since moving in. He has become active in book club and made several friends. He is much more independent. It's a clean and pleasant environment and the staff is great. They have a really nice dining room with 3 meals served daily. The food is good and nice portion sizes. I have been very pleased with my fathers stay this far.

They serve three good meals a day. If their parents need help with getting around the building and they have gaming. It is not an assisted living facility, so if their parents have alzheimer's or other serious mental illnesses, they don't provide necessary services like nursing care.

We feel grateful that someone is there for her if she needs help most of the time. Two areas of concern are your staff shortage especially related to dining and housekeeping. My mom has been there 2 months and I believe housekeeping has only been in her apartment once. Regarding dining, my mom cannot hear the PA system in the building and has missed the to-go dinners several times when you don't have enough staff or during bad weather. One other concern is that there is still someone smoking in the building and most units can smell it through the vents.

The gal from Alexis Gardens, who initiated the first call did spend considerable time sharing about the place and invited my loved one to come for an activity. They were friendly and kept trying to make it work out for my loved one. I would love more outings with others who desire it, such as an occasional matinee movies or musicals, which will allow those who can, to get out of the building more frequently.

Nice community but didn't fit our needs. My loved one was in need of in-house continuous care from independent living through memory care. Some areas of the building were not shown. However, we did receive a nice bakery treat from the kitchen.

I toured this facility and it went very well. Everything was very good. The cleanliness was good. The friendliness was also good. I considered this facility as an option for my loved one.

This is a great community. I think your loved one would love it here. I would recommend the community to others for their loved ones. The staff communication with the family was good. Anytime we called the staff were helpful. My loved one enjoyed the food served. There were no activities available as there was no activities director.

We're glad we made the move and are very happy here. The people are all very friendly, and the residents all get along. The staff is helpful and accommodating. They could improve the food - I just wish there was a little more variety. But overall we're happy, and I would definitely recommend it to others.

Overall everything is good - I came here from another community that was trying to raise the rates and the value here is much better, I really like my apartment, it has been recently remodeled. Based on my experience we would absolutely recommend this community to other families. There are good people here

Been here almost 9 years. My home sweet home!

Their hybrid model (on-site 3rd party PCA care) keeps costs reasonable. Housekeeping provided and excellent. Family-like atmosphere among staff.

We were impressed with Holiday Crescent Heights. I liked the look of the facility. And the manager, [name removed], was very helpful. The tour was very well done. The people there seemed happy. Unfortunately, it was just a little too far away for us. The staff were not quite as friendly as the over-the-top friendly staff at the place we chose, but I thought it was a very nice place. It was our second choice.

The facility is run by nice people but it is a bit outdated. They could update the common areas, and the apartments (the cabinets and fixtures are all extremely old).

All of the staff members have been very friendly and welcoming and at times they were having trouble with house keeping but they are fully staffed now so that is improving. There are a lot of activities going on which is nice and when we come to visit we have eaten a few meals there and to us its tasty, not bland and we can see other healthy options.

The community itself is very bright and open and all the staff is friendly. We would recommend this community to other families.

The staff members are very friendly and very nice - that is something we really like and appreciate. The meals are pretty good we have been able to eat there relatively often. They do have activities but there could be more to do in the evenings after dinner, our loved one tends to get bored after dinner.

The tour experience with Rock Creek was great. My loved one just needed a higher energy level than she saw here.

We picked this community, because they had quick availability, it was proximity to my house, the location of room available and the GM [name removed] was extremely friendly and welcoming They supported the transition into facility. Housekeeping is hit or miss some weeks.

This facility overall has been a very good experience for my loved one and our family. We're happy with it! The staff are all very approachable, accountable, and friendly. Housekeeping is done weekly and it seems to be good. Communication with the family is good. They haven't had to reach out to us yet, but we have reached out to them and their response is immediate. This facility is a good place. I would highly recommend them to family and friends.