Holiday by Atria

Victoria Park is a wonderful community. Their welcome package and orientation process help newcomers settle in, and everyone there is very friendly. We felt at home and comfortable from the day we moved Dad in. The staff are friendly, respectful, and trustworthy. The facility is about to get a needed renovation, which will add to its appeal.

The facility if very nice, pretty. However, the setup of the 2 bedroom unit is not inviting. The layout is horrible and I can't imagine who would find that appealing - it almost looks like it was pieced together as an afterthought.

Nice facility but not enough services for what Mom needs at this time 4

really liked the set up and services offered, the area is a bit busy for those in the independent living units - it would be a challenge for them to drive in that area. Otherwise I'd give it 5 stars

too far south for us.

Lovely place and your, cost is still a big deterrent. Still need to share info with other family member.

Overall my mother does like the facility. Generally the meals are good but on occasion, not what one would expect for a facility that charges a premium for rent. Staff are responsive and seem genuinely interested in the health and well being of their residents. The facility is well looked after and clean

The group at Primrose was very informative and answered all our questions. Thy were also very accommodating with the painting of her new suite. It was very nice to deal with them and they were very pleasant to work with.

Victoria Park is a beautiful peaceful home for my mom. The day after the big move she said "I feel like I have been here for years". Very comforting to say the least. The staff is not only accommodating but very pleasant to talk to and eager to help out at any time. Meals are great and plentiful.

Was here in a bachelor suite for a couple of weeks post hip surgery in May of 2018. I found staff very accommodating. I needed someone with me for a couple of days and a mattress was supplied for her for that time as well as furnishing the suite for me for my whole stay The food was great with lots of options, and a real event in the day. I liked that the main meal is served at noon. I found the two week stay very pleasant. Although there were many activities offered every day, I did not participate in much so have no real opinion. I liked that my dog could have stayed with me. Downside is that the short term stays are only if they have a suite available at the time and there is no nursing care .

It’s a pleasure to live here and the people are pleasant.

Good place to live, good people. Food and services OK! Management is OK. Sometimes lack of information and communication.

Things are gotten much better at Birch Heights. [name removed] has done well.

This was a very nice community and the unit that was available was really nice. I just could not get used to the idea of going outside in the elements to get to the dinning and activities building.

staff are helpful and friendly food is o.k. residents are friendly for the most part

My mom lives here in her transition from Florida. It is at a good location that will allow me to check on her to or from work/church.

The one thing mostly complained about is the menu. They try way to hard. My mom and most of who I talk to would like a plain meal not the fancy names and sauces. They would like plane mash potatoes not covered in cheese and cream. They complain that there is sause on everything they are told they can order it on the side but most do not want to cause trouble. They have fancy names and if they do not know what it is they take a sandwich instead.

Pretty good experience. We have tried both a studio and a one bedroom unit. The building is kept pretty spotless. Evening meals have recently become a bit less impressive. We have not used any individual services at this point. Overall we would recommend Sherbrooke Heights.

Lovely family like staffing & atmosphere. The majority of the staff are pleasant & helpful. They encourage family visits, even to dine and frequently decline the meal payment. It's a very clean & well maintained facility. There is a wide variety of meal plans and the food was very tasty. The housekeeping staff is awesome and are very efficient and do their jobs well.

spacious rooms, entertainment, activities, shuttle, emergency string in rooms.