Holiday by Atria

We moved mom to Alexis Gardens in April, 2018. She is a 90 year old with a prosthesis. She has an end 2 bedroom unit, which she likes very much. She was too far to wheel herself to the dining room for lunch and dinner, thus we did need to purchase an electric wheel chair. She is happy with the services they provide- daily meals, cleaning of rooms and activities. Mom only participates with the music events nor is she is not crafty. She certainly enjoys their library and the visiting library from Toledo. She is also pleased with the convenience of the beauty salon. She has hired one of the care givers services located in the building for daily assistance. She does complain about the food a little, she enjoys baked potatoes which are not on the menu often. However, the staff says she just needs to ask for one during lunch. She mostly goes down for lunch and often has dinner delivered. She has not used the driving service to doctors, as family is near enough to drive her. I am not sure if at 90 with the wheel chair she would be able to handle going to a doctor's alone. As her daughter, I am disappointed she does not feel strong enough to try to go on one of the outings, as she would enjoy a trip to the Art Museum, etc. Mom did a unit with a porch, which she does enjoy going out to sit on during nice weather. She has bird feeders up, which her great grandchildren and the home health aids help fill. Seeing the birds daily is a lovely treat. Her unit faces the back courtyard and is very quiet. She enjoys having family come to join her for meals and or to spend the night or a few days. This was an excellent move for mom.

willow grove 1st class facility great management great food great atmosphere highly recommend.

My mother really liked her experience at Ironwood. The most difficult time she was initially when she was trying to find a place to sit in the dining room. One resident befriended her and had her sit with her so it became easier. Manager was excellent and worked very hard to meet my mother's needs

We really like having mom at Andover Place. The food is great and the dining room atmosphere is very friendly. Mom has made friends that sit together at meals and chat. The sad thing in this type of facility is that friends come and go as there health declines. About the time mom gets a new friend another friend leaves. Turnover of friends is trying for her. The facility is getting older and lately there have been fire alarm issues. The maintenance group is working to correct the system. Overall we and mom are happy with the experience.

My 92-year-old mother knows what she likes! She likes Victoria Park! We had tried 3 seniors homes before Victoria Park. I spent more time being a mediator between mom and the care homes than anything else. I was beginning think it would be less time-consuming to bring her home to live with us. But as that was not an option we decided to try one more place. I had a good feeling about the move and the feeling proved right. My mother is happy! She is relaxed and has made some very nice friends. This in itself is amazing as she tends to be content to be alone and mostly enjoys her own company. She even has complimentary things to say about the entertainment that is brought in for the residents. Her studio is bright, the sunshine pours in several windows. She loves the food and atmosphere in the dining room. (Previously, she had lived on Ensure as she disliked the way the meals were prepared.) For her. I think the eating experience at Victoria Park was the drawing card. Now, when we get together, it’s to do fun things like going out to the museum or a family event or a play instead of bringing food to her and seeing her unhappy. Thank you, Victoria Park, for your friendly, professional staff and the ability and dedication to making this time of my mother’s life easy and enjoyable. [Name removed]

Since Dad has moved in, he is eating better, engaging more with other people & his strenghth has improved.

Very caring staff. Clean, good food, homemade snacks always in cafeteria

Love the staff great facility my mother is very happy She’s 90 years old and it’s just a great place for her

I have been here a few months. The decision to move to this facility was the proximity to services in the community, and other places I wished to visit. The facility has a community of retired persons from all over the US, making a diverse section of people. The differences make an interesting mix. Activities on the bus abound and range from trips to nearby points of interest to doctors visits and shopping. Inside activities include social hour, bingo, jewelry making, exercises, card games, and other activities run by the community. The decorations are tasteful and beautiful. Overall I am pleased to know I made the right decision to come to this facility.

Staff and management is the best ! Food is good, suites are very comfortable and good size. Grounds are well maintained, area is good. Pets are allowed so that is a plus. So glad my dad has an opportunity to live there.

I like living here. The staff is wonderful. Couldn't ask for anyone better. They are all great The price is a little high, I hope I can afford to stay here because we do like it here a lot. The food is good. I feel safe here..

a very nice place lots of activities my mother was to Incapacitated two enjoy much of it. Staff was wonderful and good food. I didn’t like the management he was unresponsive

We needed to find a place for Dad to live that allowed him his independence, varied activities and good quality of life. We found way more at the Bluewater Lodge! The staff treats him like family and greets us as well. So much friendliness, great food and wonderful things to do; above and beyond what we could’ve expected. Our minds are at ease knowing dads there and still enjoying life at 87. I keep teasing him because I just turned old enough to move there...told him I’d come be his neighbor, that’s how impressed I am with this lovely living center!

Place for mom provided an excellent fit for my 81 year old mother with beginning stages of dementia. The facility which we selected was heartland hills in Lexington, ky. The transition was made much easier because of the caring attitude of the entire staff. From the dining room busboy all the way to the director, these people really care about easing the turmoil of moving an old person into a completely new environment. I want to give a heartfelt thank you to [names removed] and of course [names removed] who was the initial point of contact.

My Mother has been living at Willow Grove for the last 2 years it's a nice place that caregiver she have she has had now for the last 2 years she's been there.This caregiver not only has been Awesome to my Mother but also my Family.She has caregivers around the clock she is very Caring for everyone and everyone recommend her service when we came for our tour.The name fit this Caregiver Heart SOMEONE WHO CARES. She and her staff is AWESOME AND GREAT. Due to the snow storm yesterday this caregiver called me to reassure my Mother is ok that she would be in the facility until that roads are clear but us not to worry and she stayed until today with that me and my family is forever grateful knowing that regardless of what the weather or holidays she and her staff is always available and we forever Blessed to have them. So we recommend someone who cares to anyone who have a loved one coming to Willow Grove Willow Grove is awesome place to live very clean very caring the staff is awesome the new sales lady they have Ashley she is very AWESOME with her job .And we're very Blessed that we made the right decision as putting my mother there in the best decision is having SOMEONE WHO CARES to care for my mother and just to hear everyone who talk highly about Willow Grove and very highly about the care they receive from SOMEONE WHO CARES. Knowing that my mom was okay during this bad ice& snow we just had knowing that the Care-taker was there during it all made me able to rest last night knowing that my mother was safe.Thank you Willow Grove staff for What all you done yesterday and today during the bad weather and most of all Thank you very much to SOMEONE WHO CARES who also was there and stayed all night during the bad weather as well yesterday in this morning making sure not only that my mother was safe and needed everything that she needed during her daily routine but also other residents in the building that needed care is well during the bad storm. And again I want to say Willow Grove is a awesome.

Food is great! Kitchen staff and chef are amazing and funny. That’s what my aunt needs: activities and entertainment are fun and just what she is looking for. Management does seem a bit out of the picture. But staff makes up for it.

Best food! Head chef is excellent and staff is great! Fun friendly atmosphere. My dad loves it here.

When I first walked in, you could see it was a welcoming and bright atmosphere. We ultimately chose not to move my Mom in here because she wanted to stay closer to where she had lived throughout her life. The facility is lovely and the person that gave us the tour was very knowledgeable and helpful. They even took the time to follow up with me afterwards and asked if I had any other questions or needed any other assistance. I’ve already recommended it to others.

My friend is here and I like the facility very much. It kind of seems like it might not be a perfect fit for him but that’s not so much reflective on the facility. I think the staff is pretty easy to communicate with and knowledgeable about how to help. They’re really respectful and not very pushy about things, especially when it comes to my friend’s personal matters. They’re all very friendly it seems. I’ve eaten here a couple of times and it wasn’t stellar but it wasn’t horrible. I think the facility is very beautiful and well kept. They have a few activities that you can do and sometimes they’ll bring in entertainers to sing for the residents. There’s even a bus that will take everyone out shopping. Sometimes young Marines will come in to spend time with the residents and there’s a beauty shop onsite as well. Overall, I would absolutely recommend them to others.

Great place! People nice, food good. Safe place to live.