Holiday by Atria

I find Copley Place to be a very friendly and warm community. It's been very delightful visiting with friends throughout the years.

Thank you for the care and attention you provide to keep your residents safe. Although not the type of lifestyle they enjoy, the safety and health is of the utmost importance.

I am grateful to all staff and those in charge at Durham Regent Retirement Home for their support, dedication, thoroughness, respect, and competency in management and attention to safety and health of residents. They have managed with special changes in place during this time due to pandemic, regular updates regarding our progress, needs, explanations, kind support & reminders PRN as well. In prior review I expressed concerns and distress over difficulties in development of trust & positive problem-solving relationship with [name removed] . Since then, we have clarified our perceptions and concerns. She responded clearly, kindly and respectfully. She is clearly an intelligent woman who took a little quiet time to listen and her response (verbal & non-verbal) show of understanding & respect has made a great difference especially at this time for me while I am dealing with physical pain and some especially difficult losses at this time. I have some medical problems that require some dietary adjustments. I have been requesting the changes in meals without having thought to explain the reason until yesterday. ?? I clarified medical concerns including (medication)which I hadn't thought to provide. They had been kindly trying to meet my perceived "preferences" in food. After we discussed it together, Director suggested I discuss concerns with MD, perhaps with possible dietary referral to MD for Dietitian as consult. I have been receiving PT with other treatments and, as I indicated, in a lot of pain, therefore have not gone to meals when invited to dining room for more than 2-3 events outside of my apartment since I fell, some weeks ago. I have been able to remain up to date and in contact with staff. I expect to be able to return to some dining room meals soon. I am grateful to Durham Regent Retirement Home Staff for feeling of confidence and support with clear safety education, assistance with problem-solving and precautions during this difficult time. My prayers are for the continued safety of Directors, all staff, residents and families of both.

It’s a little pricey but generally better than other places. I like the activities they provide for the elderly. Most times the meals are good, but they definitely offer healthy choices. The staff is generally friendly and I appreciate that they have been very strict with keeping COVID from entering the community out.

I’m so grateful for the excellent care my mother receives at Niagara Village! I’m confident her safety and well being have been their utmost priority during this unprecedented difficult time with COVID-19. The balance between safety and socialization is outstanding!

[name removed]'s strawberry cake today was out of this world! Lovely Dessert

Summerfield is my family’. ??

The executive director was very caring; everyone was very friendly. The staff is one of their pluses. The community had some issues with getting enough staff to be able to provide all the services they told us they would be able to provide. They did come and clean my parents apartment regularly. They had good activities available like exercise classes and live entertainment, which my mother loved. For the type of community, they did a really good job.

Location is good. It's easy to get to, right off 91. The staff is very friendly. Communication is good. They have done a good job keeping in contact with me through the Corona Virus quarantine. The building layout is good, no stairs. Food is good. My mom had friends at The Lodge when she moved in so that made her transition easier. They take residents to doctor appointments and shopping. They bring in Entertainment to the community. Before the virus they had monthly trips to the Casino. There is a lot to do at The Lodge. My mom is never bored.

As a family member of a resident, I am only sorry that the guidelines prohibit me from naming some of the wonderful people who have gone out of their way to help my dad. Two of them in particular have been incredibly helpful and compassionate: one, who brought my Care packages up to my father (all the residents are in isolation), and arranged to have his laundry done; and a second, who loaned him an exercise video and gave him a packet of fun activities to do during this time of quarantine. I am also impressed that, according to the manager, the cleaners are daily sanitizing hallway handrails, doorknobs, etc., and that all workers who enter the building are scanned for fever. I will also commend the Manor for the process of food delivery to each room. According to my dad, the meals are quite good, and I am personally very happy to hear that bottles of water are delivered to each resident twice a day, since water is so important to health! In the end, it's the people that matter, and there are many staff at The Manor who are helpful and kind. I am very grateful for the concern that they have shown, and again--I wish I could name them!!!!

The Chateau at Harveston is a really clean place. The staff is friendly. The food is good. The other residents get along very well and are all happy. The other thing I love is that it is really in the middle of the community so it is near shops and apartments restaurants and it really fits in. It has a great location.

I toured the community on Tuesday and signed a lease on Friday. I knew this was the right place. Very friendly and comfortable atmosphere. The most affordable and value for your money. The staff is awesome and really cares!

I have lived here for almost eight years. I like it here. In my time here, I have had several sponsors. Some I like better than others, but got along with all of them. I was asked to be an Ambassador and I accepted. I like to be of help when I can. I'm a poet, and I'm writing my life story.

My Dad was very resistant to moving in. He had a time transitioning from being on his own to living in a community setting. I also found it difficult to watch him struggle with this process. However, the folks that work there were able to help us both through the transition. From moving in all of my Dad’s things to listening to my concerns and helping me understand the process. There are several activities that the residents can participate in and local transportation if needed. One thing I would recommend though, is additional upgrades in the dining hall. There have been some changes to staff and menu but I still think there is room for improvement.

Location is great--centrally located with hospitals and shopping. Staff is fantastic --knows residents and families by name. They all go above and beyond for the seniors who live there. Activities are great--geared toward the seniors and what they want. I can't say enough good things about Blair House.

This is a stunning place. Open floor plan and more than friendly staff. A pleasant atmosphere with knowledgeable managers. No smell and exceptionally clean. Great food. Looking for my dad but I could see myself living there down the line.

I have just recently become acquainted With the wonderful people at The Manor. My sister is taking some time to adjust which is normal ! But I on the other hand feel right At home when I go to visit her. I feel confident that each and every question and concern that I bring to their attention, Will be addressed on a timely basis!!

[Name removed] is amazing! He educated me on the entire process of senior living and what to expect when I started looking for my grandmother. The Manor at Woodside was clean, friendly, and always had their residents as their top priority. When it is my time to finally leave my home I hope my children consider Manor at Woodside! Thank you to all the staff.

My relative has been at The Regent for a month. She has some brain damage and her memory is poor. She also suffers from some social challenges. The staff are outstanding. They accommodate my relative’s quirky needs. Staff are excellent in helping with transportation and her diabetic needs and finding activities that suit her. My only hesitation (4 1/2 stars instead of 5) is the other clients and their friendliness and acceptance. This is not reflective of the staff. Staff are patient and have bent over backwards to help my relative meet people and help her make friends with those who cannot are understanding of her challenges. These services go above and beyond the potential role of an Independent Living facility. I think once my relative becomes more familiar with the routines, they shouldn’t be so necessary but for now they are extremely welcome.

Although it was quite the adjustment for me I have definitely found home. This is a place that I never feel alone. All the staff are great and made me feel welcome from the very first day. I have made a lot of friends. The food is great and I enjoy not having to cook for myself. The activities director does a wonderful job with the wide variety of things for residents to do. She shows interest in each residents and what they like to do.