Holiday by Atria

This facility is one of the top two in the area and has a great reputation. All of the rooms are beautiful and they have a great staff. When we made the appointment to tour, [Removed] was so friendly and knowledgeable. They fed us lunch and coffee and if we wanted anything, they treated us like Queens. There are 3 to 4 ladies at the front desk and they all knew our names. This facility is very accommodating and I would recommend it.

My mom is currently a resident, but she will be moving soon to a new retirement community. The biggest concern is the quality and service of the meals. Many times the food is incorrectly prepared (burned, dried out, etc) and quite often a menu item is gone before they serve all of the residents. An example is one night they were supposed to have steak but, only about half of the residents who requested it were able receive it before they ran out. The rest of them were offered a green salad or cabbage roles. The soup has nothing in it, maybe a few carrots or a few pieces of potatoes. There seems to be a lack of protein with many of the meals. Many times ingredients are substituted in recipes without informing them. The kitchen staff seems to be continually understaffed, meal service takes close to 2 hours. We (the family) have spoken to management several times about the issues with the meals, but nothing seems to be changing. The transportation is reliable, the driver is friendly and they take an excursion once a week to various locations that the residents can suggest. The facility is clean, open and bright and there’s someone to meet you when you come in who can answer your questions. The residents utilize the common areas that are very comfortably furnished. My mom loves her little apartment, she has a great view of the lawn and the greenhouse, but unfortunately the issues with the meals and the lack of management to correct the situation over the last couple of months has prompted us to move her.

As soon as I walked into this facility, I fell in love. I just had a gut feeling when I walked in the door that this is the facility that my Mother will be in for the rest of her life. The atmosphere here is just so warm and homey. My mom loves it here! When we first walked into her apartment, it feels like a little home. From top to bottom, this is a wonderful place. The caring nature of the staff is amazing and they treat my mom like family. If she needs anything, they are on it right away. The feeling you get here is just so vibrant. There are amazing chandeliers that fill the ceilings and a lot of sky lighting; it’s glowing! I would absolutely recommend this community.

The staff here is so kind and so nice. I absolutely love my apartment they come in on Fridays to clean it for me. The food I have no complaints about it I only eat 2x a day and I'll cook in my apartment. There is a very kind excellent bus driver who is so helpful she'll take me to the store or doctor's appointment. I would recommend this to my friends.

We chose this place for mom because they have a very friendly staff and they have home health on site and I like that fact. The price is reasonable also. She loves playing her bridge. Some of the food is good and some of it isn't. They do have 4 options to choose from. It's clean and they decorate for all the holidays. the courtyard has benches to sit on if she wanted to go outside. There is only 1 thing I don't agree with and that is Taco Tuesday they set up a buffet for the residents and it's for a younger crowd. My mom can't stand there for that long and lunch is from 12:30 to 1:30 and staff don't ask them about the food till 1:30 if she wanted a plate brought to her then it's almost gone. Should really get the plates for the ones who can't stand there

So far Edgewood seems like an energetic, upbeat community. There’s a good diversity of age groups here, and the staff seems very attentive and helpful. My brother says the food is really good, and I think they have good facilities for activities. My brother is having a bit of a hard time warming up to the change, but the staff seems encouraging. I’d recommend this community to others.

We really enjoyed our visit to the residence. What a great idea to have a resident sitting with us for lunch. Information provided was clear and will be helpful with our future decision in choosing a residence. Thanks for caring and providing such a good facility for our retirees.

We really enjoyed our visit to the residence. What a great idea to have a resident sitting with us for lunch. Information provided was clear and will be helpful with our future decision in choosing a residence. Thanks for caring and providing such a good facility for our retirees.

This community is my first choice. It has all the amenities one could want & everyone was very gracious & professional when I visited(twice, once with each daughter)

My niece has been living alone in house for a few years. She had no neighbors and no one to really talk to ever since her mother passed away. Ever since we stumbled up Sheldon Oaks we have been so happy. Their care team is very nice and welcoming; my niece says that she never wants to leave. It tickles me knowing how happy she is here. I recommend this place because knowing that there are good people around my niece I know that she is safe and so content. She now has people that she can talk to and she is having just a grand time. Their team is very communicative and they would contact a family member right away if anything should ever happen. The staff is very knowledgeable. She is getting her 3 meals a day and it’s great that she knows that she doesn’t have to worry about cooking anymore. She tells me that it’s not restaurant quality food, but it is still a healthy alternative. They don’t use that much seasoning, but she can add more if she so wishes. Overall this place is great. It’s nice to know that they always have someone to check up on my niece. They have housekeeping that comes around once a week (they always keep the area clean), she has a panic button just in case she needs to call someone, and the residents there are also very friendly.

When I contacted A Place for Mom they actually recommended this facility. When my Mother and I toured we knew this would be the place she would stay. The staff is wonderful, friendly, and personable. They understand that a lot of their residents are hard of hearing and their very patient with them. My mom fell not too long ago and management was on top of the situation and called the ambulance very quickly. They stayed by her side until help came. When I spoke with the manager he was very sweet about everything and made accommodations for her. I was really impressed how they handled the whole situation. The facility itself is very clean and when I used the public restroom is was clean as well. The apartments are very nicely done. They come unfurnished but it does have a kitchenette with a half-sized refrigerator, 2 burner stove, and a built-in table. The apartment is nice and spacious with plenty of storage space on the patio and in the bedroom. A cleaning lady comes in once a week to change the bedding and sweep the floors. The only downfall I say this facility would have is they only have 2 washer/dryers per building and most of the time people forget their laundry in them. I decided that I would have my mom come to my house to do her laundry. They have a very good chef here and they have a lot of variety. They offer 3 meals a day and for each meal, they offer 3 entrees. There is an additional a la carte menu that you can pick from at any time in the day. It’s honestly like a little restaurant. For activities, they have chair aerobics, bingo, Oktoberfest, a pool, entertainment that comes in, little parties, and estate sales when other residents move out. They have something every day that gives my mom a reason to get up. I really recommend this facility.

Management and staff is all 1st class. Meals are all 1st class, you cannot please everyone excellent cooks. Thank you. My room is very clean and have no complaints very nice. This is a very well-run retirement home. I am very lucky to be here, Thank you.

I'm so glad we chose this community it is a smaller so mom won't get lost. The staff are very helpful and extremely caring. The price was right also. It always smells good in there and clean. The grounds are well maintained. The food is good but they do run out of the good stuff first then they just have to go with the alternate option. She enjoys many activities like crafts, bingo and movie nights. I would recommend this community to anyone looking.

MY FAVOURITE PLACE-I AM NOT QUITE READY YET TO COMMIT TO ANY RESIDENCE AS MY HEALTH IS STILL OKAY.

This community is fabulous for my grandma. She enjoys all the nice people and caring staff. She says the food is great. They have great activities but with her being 98 she is limited but she does do the exercise class and she enjoys this social hour. The community is very clean and the courtyard is maintained. I would definitely recommend this to my friends and family.

Toured the facility, had lunch and it was excellent, had lunch with a resident ambassador. Clean, residents were happy and staff engaged with them. Would have chosen if closer to family.

I toured waterview because I had an urgent need to place both my father and my sister, and they needed to be placed together. Waterview is a facility that has been around for a while, but it has stayed well-kept and beautifully designed. The location is excellent with proximity to two major hospitals, doctors’ offices, banking, and shopping. The staff is super friendly and knowledgeable. [Removed], the manager has been super helpful with paperwork and any questions we’ve had. I also adore the fact that they have a nighttime security guard who constantly walks the community. If any resident were to activate the call system, the guard calls paramedics and reports to the scene within seconds. There are so many activities including exercise classes, game nights, and bible studies. The Shreveport Library also manages the library at the community. The food here is also good. They just hired a new kitchen person, and my dad is very impressed with how the new cook has been coming around to the tables and introducing himself to everyone in the dining room. There is excellent variety in the food options at every meal, and the room is spacious, clean, and well decorated. There is also a private second dining room that can be reserved for parties, so my sister is excited to celebrate her birthday there. Waterview is an excellent place. It truly has a community feeling. It’s like a family. All the people are so welcoming, and I feel it is truly worth anyone’s time to check it out.

I wouldn't hesitate moving directly from my house to Anchor Pointe - if I was planning to sell my house!! :-)

I chose this community a little over 3 wks ago and I am happy with this place. The staff is friendly and caring. The food is good and the place is kept clean. They have many activities here and I plan to join the walking group. They also have music entertainment the is enjoyable. The courtyard is nice. I would recommend this place to any of my friends.

Warm caring staff. Lots of activities including tailgate w/snacks.