Heritage Senior Living

My family had done an extensive search for an Assisted Living facility for my mother and decided to go with Heritage West Allis. Our first encounter with the community relations coordinator clinched it for us. She was so helpful and kind and made my mom feel so welcomed. She went above and beyond to help answer all our questions and get things organized for my mom's move. The facility, it self, is very clean and homey feeling. The staff is wonderful. They were always there to help my mom with anything she needed and did it with smiles on their faces. I would highly recommend Heritage to anyone that is looking for an Assisted Living facility. Absolutely a great place.

When my father, who is 97, needed to leave his residence of 6 years at another Assisted Living Community, we were told about "A Place For Mom". In a matter of minutes, they gave me 3 names of places within 3 miles of my home. I checked out only one, as I was very impressed with the new community I was going to transfer my father to. He has been a resident for the past 3 weeks and I cannot tell you how impressed I am with their care. A Place for Mom is a Godsend! Thank you for being available to me when I was in need of help to find the right place for my father.

My mom & I went on the tour to find a place for my dad with Alzheimers. Very friendly staff, beautiful, well kept buildings, comfortable rooms with enough space to add personal items, locked memory care unit so he could walk inside as well as in the fenced outdoor garden /patio area. Janine helped my mom feel at ease with the idea of bringing dad here.

Very nice place. The director gave us good information. We would have chosen this but felt it was more for memory care. It wasnt the right fit for my husband and the cost was higher then we wanted

We are happy with them. They are pretty good at making sure the residents know what activities are going on and getting them involved, and encouraging them to meet people. The food is very good, we are enjoying it. We chose this because of the location, it's worked out pretty well so far.

We toured this community while looking into care options for a loved one, and overall I thought it seemed like a very nice place. It was a newer facility, and very clean and well kept. However, I don't think it would have been the best match for our loved one. The facility was a little too large, and they didn't provide quite the level of memory care we needed.

The staff was wonderful and the facilities were modern and well kept.

I would give them a 6 out 5. They have gone above and beyond. We had put money down on an apartment, but didn't really have a move in date. We had a catastrophic health event over Christmas, and they were graceful enough to get her in, and were very accommodating. They have a tremendous amount of patience, the staff is wonderful. They have good activities, and they encourage them to get out and join in. The food is very good, and I think it's a tremendous value.

Things are actually going very well there. I am very happy with the services there. The staff is great and they are very friendly and always professional. The facility is always clean and the residents seem happy.

My mom has been at Heritage for approximately a month. The staff has been very friendly and helpful. We are confident she is getting excellent care.

I have been very happy so far with Heritage at Deer Creek. They have a fair number of activities at this facility. We have been pleased with just about everything there. The meals are freshly cooked onsite and really good. Overall it has been a good experience so far.

At Heritage Monona so far everything is going okay. The staff seem rather attentive and extremely friendly here. I really don't have any complaints about this facility so far. I am pleased with how things are going here.

What they really did well was getting my father in there. The administrators we dealt with worked really well with all of us as a family. It seems like anything we point out, they address it immediately and communicate well with us.

Mom is very happy at Heritage. She was nervous about moving from her condo. It's now been 1month. She likes that she has all the privacy she wants. She feels the whole staff is very kind and caring. When she presses her call button, someone responds very promptly. And with a smile! The food is good, her only complaint is they "give me too much"! Our family has much less stress and it's great to visit and be able to spend time with mom instead of taking care of chores that she no longer could do herself. We also know that if she needs help any time of day she doesn't have to wait till one of her children can get there. The staff has been very responsive to any of our concerns. Our family and Mom highly recommend Heritage at Deer Creek.

Mom is very happy at Heritage. She was nervous about moving from her condo. It's now been 1month. She likes that she has all the privacy she wants. She feels the whole staff is very kind and caring. When she presses her call button, someone responds very promptly. And with a smile! The food is good, her only complaint is they "give me too much"! Our family has much less stress and it's great to visit and be able to spend time with mom instead of taking care of chores that she no longer could do herself. We also know that if she needs help any time of day she doesn't have to wait till one of her children can get there. The staff has been very responsive to any of our concerns. Our family and Mom highly recommend Heritage at Deer Creek.

I visited this facility on 8/7 and was very impressed. It is beautiful and very homey. Staff is great. Rooms are spacious and memory care therapies used are first rate. Assessment of my dad was done on 8/12 and he would be a fit for this community.

Everyone we've met so far have been so nice and very helpful. They've helped to relieve some of the stress in getting assisted living for our mom. This new building is beautiful!

The staff at Heritage Court is awesome! They seem to be very organized. They know what they are doing. They are very caring of the residents, and very engaged with both the residents and the families. It is a very nice place and we are very happy with them.

From our first visit and tour of Heritage we have been impressed. The staff keeps us informed about the various activities our mother is involved with at Heritage. When we send emails to the nursing staff, they respond within a day. Since Mom has been there for about 4 weeks she has gained weight, which was a blessing. There are 2 birds that are a joy for her to watch and talk with. Also, the garden area will provide many planting opportunities.

Most caregivers are excellent. Jerrie at front desk is the very best. Most of the food is good. Our love one enjoys this place.