Heritage Senior Living

This is a good community, and my tour of it went very well. The community looked really nice, and everything was nice, and clean. The staff was cordial, and polite. Everyone was kind to my family, and I. It was nice experience overall. However I did find another community that suited our needs better.

The staff are nice, however I think they may have had some staffing issues with housekeeping. I am not sure about the security of the community as people are supposed to sign in and out. There have been times when there is no one is at the desk. They do not always stop people when they come in. Mom likes the food and the community has great curb appeal. They have many activities going on including people coming in to entertain.

My tour of this community was a nice one overall. From what I was shown the community looked nice. The staff I came across was kind, and friendly. My tour guide was nice, and my questions were answered. I did find another community that suited our needs better, my tour of this community was a good one.

Very good. Within our budget. We'll keep it on our list.

I toured Heritage and it was the closest match to what my mother needed. It was a nice place and the person that took me around was friendly and informative.

One of my tours was of Heritage Middleton. This facility was too far and I had a sense that people did not look happy. They had a lot of extra empty rooms. Also, it was way out in the country with no access for the residents to get to places. It was clean and there was nothing wrong with the place, it was just not the best fit for what we were looking for.

When I toured the Heritage Middleton, everyone was very friendly. The place was clean and very nice but it was too expensive. When we got there, the lady who took us on the tour was prepared.

This is a very nice community , and they have been good work with . My mother recently passed away , but they are trying their best to help my father adjust , and take care of (1)his (2)needs . We are working together to see what is best for my father , and his needs . I do really like the staff , and they have helpful , and kind . The food is wonderful . He is a nice size unit , and everything looks good . It is a still a work in progress , but overall I would recommend this community .

The Heritage West Allis has been a good experience for my mother. The staff are all very friendly and accommodating. The place is clean and the meals are all made fresh. I am pleased with our decision to chose this community.

I am happy with the care that is given here. The staff is friendly and very caring. It is a clean community at all times. The food is great and a excellent choice. They do offer her great activities and she does participate alot. I would highly suggest this community for all around great care. The apartments are nice and it has a good location. I feel great knowing she is under good care in a home environment.

Overall this is a nice place- The only real problems is calling in to speak to a nurse or caregiver- - it is hard to get ahold of anyone. They need to get a better phone service. My mom is happy and that is most important.

During my tour i was able to meet some friendly staff. The community from what i saw was clean and organized. Activities are offered to the residents. The tour guide was knowledgeable and answered all of my questions. I feel that i received a proper tour of the place.

I toured this community for my friend, and it was a nice tour. This is a nice looking community, everything appeared to well maintain. The staff was informative and answered my questions. It just wasn't the community for my friends and her needs, but it is a nice community. They were great with following up with me.

My tour of this community was very nice. This is a smaller community compared to others. The community is nice and clean from what I saw. The staff I met was very kind and friendly. This community was one of my top picks. It was a pleasant tour and I enjoyed it.

My mom is adjusting to the move to Heritage at Deer Creek. She has made a group of friends and there are a variety of activities for her to enjoy. The food looks very appetizing and they offer a variety of options. The community is very well kept and updated.

The atmosphere was very friendly, décor tasteful, menu and other services available looked great. Every area we toured was clean and well maintained. Only in one small area on the second floor did we notice a typical nursing home smell. Our contact was a good listener, knowledgeable and empathetic to our particular needs. We will definitely consider this location for placement.

This community has fantastic staff that go above and beyond. The community is cleaned daily and the best part is the secure, enclosed courtyard. I did not want my mom to wander away from the community. There are activities always going on all day-everyday. The meals are very good and the chef accommodates every single resident if needed. If someone needed specific, special care i would recommend this community.

They can not say they would keep my Uncle if his private funds ran out. They also have a wait list.

This community is not perfect and its not home, but it is a nice place. Management at this community is fantastic, but this care staff is okay. The staff is a good staff and they are friendly and willing to help. He loves the meals and I've tried it a few times and the food is excellent. They do offer many activities, he enjoys helping out with the activities. This is a pretty good community and I would recommend it.

Absolutely beautiful facility well staffed clean bright and comfy. A little pricey for the average budget unfortunately