Health Dimensions Group

Overall we were pleased with Oconomowoc, but my aunt wasn't too happy with the food. There are always things one can complain about and many things to be grateful for. We would definitely consider Azura for any future needs. The staff is friendly and caring and facility is clean and modern. Everyone made it feel like home.

I would tell others looking that they are having a hard time getting quality qualified personal just like all the other facilities in the area that are in the same business so the turn over rate is high. As far as the food goes, they could improve by using less of the previously prepared stuff and less of the canned food.

It has been a long time since my loved one was at Azura Memory Care of Monroe, but during the time there, the staff were always very helpful and courteous to us both. I would highly recommend Azura to others looking for memory care.

The staff was very knowledgeable and helpful by answering all questions and inquiries about the facility. Was willing and able to show us what their clients had available for a full day at the facility. All of my family members could not attend the first appointment and the staff made themselves available at the convenience of the other family members. Provided us with what food choices were available to the clients.

The director (her name was [name removed]) was very good to work worth. The staff - well I am sure it's the nature of the business but it sure seem like a lot of turn around & new faces all the time Never seen much of the activity director so I can't really say much it seems the activities ended early & did not see much in the evenings. I only know the comments made by my father in law regarding the food wasn't happy with the food. He was a meat & potato kind of guy.

It's been ok / good. There have been some bumps with service and having Dimension do what they say they would do.

It's not as nice as it was when mom first started living there due to a change in ownership. There seems to be fewer aides helping the residents. However, there are therapists available who are marvelous. Mom's occupational therapist has been wonderful; she's got mom moving her wheelchair with her feet. The activity helping with her loss of short term memory.

There still is too much turnover in staff. Wash is not done in a timely manner... often behind. Communication with family is GREAT! The move process was good. The meals are also very good. I know it is difficult to staff most assisted living facilities. Staffing has improved with change in management, but I worry that the great staff they have will leave if they are continually asked to work overtime. I would definitely recommend the facility for residents looking for a warm, caring family atmosphere.

I would recommend this facility to others. The staff has been nice, the management has been really easy to contact and receptive. The meals are good to me, but my parents complain a little bit. They definitely need new carpeting throughout the whole facility. It is also very expensive I think. considering that my parents don't receive any hands-on care. They are really just housed and fed for about $[removed] a month.

My loved one was previously a resident at Harmony Place. We have no complaints with Harmony Place, they did a great job.

I would recommend to others. Only complaint is urine smell in common areas. So far so good. I picked this community because of the all inclusive pricing.

It's a nice place. I was there a lot so I was able to observe interactions with my father. I could critique nitpicky things but overall, I'm glad my father went there. He died a week after being there. It was a good place for him while he was there. We needed to find a place fast for him. They were able to give a tour and they had availability. So that really solidified it for us.

I took first opening. I am happy that lt worked out. It was not to many to choose from at the time, so I picked this community.

The people at Dimensions are great at all levels. Housekeeping, dining, caregivers and administration. An opportunity for improvement would be better communication. It's hard to get information from a previous shift or a previous day.

They are really understaffed, yet they continue to take on new clients. We certainly do not get the service we pay for.

The staff seem well-trained and are very friendly and compassionate toward the residents and their families.

There are plenty of staff to attend to my mother's needs, and they are caring and nurturing when dealing with her. The staff is also very attentive to my requests regarding or related to my mother. Thank you.

I liked Stoney River a lot when I was looking for place for my mom. It offers a lot of activities and bells and whistles that my Mom, in her condition, would not be able to take advantage of, so that was the reason we decided on another facility.

Overall, experience was good. The staff was friendly. There seem to be a lot of new faces. I was never sure if it, was a new staff or existing. It would have been nice to see a "name tag" with years of service.

This place has been a great fit. Staff works with me to troubleshoot problems. Staff cares for the residents and try hard to meet residents requirements. One of the most supportive places we've been. (our 4th)