Hawthorn Senior Living, LLC

One of the biggest features that drew us in when we were looking at communities was how friendly everyone is here, including all of the tenants. My loved ones seem to be enjoying the staff, and the staff are very willing to help. Maintenance has been particularly helpful in getting them set up. And the staff live on-site, which makes a big difference. The food is not as good as we were expecting. But other than that, my loved ones seem to be getting everything they were promised and are paying for.

The activities seem to be pretty good, and we would recommend this community to others.

We chose Parker Place because of the friendliness of all of the people, they followed up and answered all questions that we had, and the place was extremely clean. The meals here are chef prepared and they have a menu that they can choose from, the food is delicious and my parents really enjoy it. The activities include everybody and I think that is important, staff are very encouraging to residents to get them to come participate. I would definitely recommend to others looking.

It is a nice place to live. The residents and staff are very friendly. It would be nice to have an additional option for assisted living to stay here longer. The food is very good and well balanced meals, and we have chefs on site.

Pioneer Valley Lodge is a great place. The staff and residents are friendly. There is good food here. Some of the activities available include: balloon volleyball, trips in a van around town, fishing, and more for the residents to participate in.

Overall, there are very good, very nice people here, and the staff is wonderful. But the food is just awful. I would rate it minus ten if I could. It's a Seven Day Adventist owned operation, so everything is turkey here. Turkey bacon, turkey burgers, turkey this, turkey that. I feel like that's being forced on me. The chef has no business cooking here and doesn't know how to cook. Everything we eat, no matter what it is, is cooked so long that it's dried out. There is no nutrition left in it, and meats and vegetables alike becomes so tough. I called Sysco, and they told me we get a pretty good cut of meat, and that the chefs are supposed to get creative with it. But they don't. I questioned the chef here, and he told me he was not allowed to. It's so bad that I'm going to ask management to reduce my monthly amount to include no food, and I will take care of my own cooking. I'm not alone either. There are many residents here that shop and buy their own food because they can't eat it either. There are also very little activities. Everything is Catholic hour. If I had known all of this, I probably wouldn't have moved in here. Maintenance is great, laundry is great, it's just the food. I'm the ambassador here, and I would instantly tell prospective residents about the food. They keep cutting our budget, and I have never gotten a strawberry here, not ever. I ordered a fruit plate the other day, it was four grapes, two slices of orange, and about four pieces of very hard, chewy, tasteless pineapple. So we are not getting good fruit here. I personally have lost seven pounds since I've moved in here because of the food. There is a tremendous amount of waste in our dining room because people won't eat the food. I do like it here. The other residents are very friendly. I'm trying to increase the activities here within the bounds of what they will allow. And I do my best to advocate for my fellow residents.

My mother recently moved into Sterling Heights. From the moment we met with Managers [names removed], we knew we made the right decision. They knew I was very protective of my Mother. With that, they reached out to me daily and informed me of her behavior. Turns out, she fell right in place and made herself a home. I highly recommend Sterling Heights as the Managers are wonderful and keep our loved ones safe.

My parents have lived here for a year now. This community is many times better than the community they moved away from because of the caring staff and well managed services they provide. Just walking in the door you can feel what a warm and nurturing environment it is. They have made new friends and new memories and are able to enjoy their golden years the way my family and I have always wanted them to. I highly recommend this community.

I'd recommend it. I've been pretty happy with them. The staff are very friendly, and my loved one is happy with them. His apartment is good and sufficient for his needs. There's a door that opens to the outside, which is nice to be able to come in without having to go through the whole facility. Really the only issue is the food. Sometimes they don't take into consideration that older people might need softer foods, and they serve things that are hard to chew. Especially the meats. But the taste is alright. Overall, I'm grateful to have found a good place for our loved one to be.

I thought Springwood Landing was really good. It was just too much money. The apartments were good, and I liked the amenities. I spoke with a couple of people who lived there, and they said they liked it.

The community has lived up to our expectations. Compared to other communities, the cost value is much better than we could find anywhere else. The environment is very positive and this is the best thing about the community.

If you this is what your looking for, it is an excellent place. This is for seniors who shouldn't live alone anymore. There are activities for the residents and sometimes it takes a couple months to get them involved in them. This is way better than being by yourself. There is a balcony and floor to ceiling windows in my loved one's room.

My parents moved into the Wilshire Estates on [date removed]. This place has taken real good care of my parents. They provide 3 meals a day; take them to doctors appointments and shopping when needed. The staff is professional and caring. They definitely provided my parents with an awesome community. They offer numerous activities and celebrate all occasions. I would recommend this place to anyone who has a love one and want to make sure they are comfortable and being taken care of.

The apartments do not have full kitchens, they just have a refrigerator. The community is clean and neat and the staff is very friendly. I would recommend this community to others based on my experience

Very nice conversation with [name removed]. Very impressed all the way around.Independent living at its best. Dad could stay and age in place with extra help that is paid independently. Residents I spoke with loved it. Saw residents socializing. So many things my dad would like. They had a kitchen he could bake in and even share with chef to provide for everyone. Dad would love this. 4 live in managers. Beautiful rooms with balcony.Pool beautiful library lots of outside activity regarding trips Hard Rock cafe etc. Opened 2016 month to month rent with 30 day notice. Therapy and nursing on site if needed extra charge. Lots of card games happy hours provided by vendors. Theater, salon/ barber. Control own temp in rooms. Dad can do a 3 day trial N/C. Staff very pleasant. Spoke to dad going to make appt to take him out to see it. Hope he likes it enough to give it a try.

I think they helped my mom transition well. They supported her with making friends. The community looks out for my mom, but doesn't hover, which is nice. The staff are easy to get ahold of, and they are quick to resolve issues if any arise. The maintenance team is on top of it.

This community is a nice facility. It is clean, and the staff is friendly. They have activities available for the residents to participate also. I would recommend this community to others based on my experience.

We toured with Demitry at the end of May and could not say enough good things about this place. The menu looked delicious, the building is beautiful and clean, they have so many activities set up and we were able to hear a little of the sing a long that was going it, it was fantastic. Everyone of the staff members we met were kind and sweet. We have a family friend that lives here already and she said that her needs are ALWAYS met. She loves her apartment, gets great service from the kitchen and the housekeeping, and has had nothing but amazing things to say about the management team. If you get the opportunity to tour here and maybe even move in, you'll fall in love with it like we did!!

They're a great place. It's extremely clean. The staff is incredible. They're all really nice people. I've really enjoyed getting to have relationships with them - pretty much everyone I've met - the director, the sales manager, the general manager, the front desk staff. Unlike almost every other retirement or old folks home that we went to, it doesn't have a smell to it at all. It's more like a resort than a retirement community. The only thing they don't have is a pool! They always have a great selection of activities offered. I've really enjoyed it. I would want to retire here when the time comes.