Harbor Retirement Associates LLC

My loved one is a resident at HarborChase of Plano and everything has been very good.

My mother is in memory care at that facility . Almost everyone in that section is very nice. There are a few that definitely could be better. Sometimes when I go in there is an odor because a lot of the people in that section are in adult diapers. I'm sure that can't be avoided. The facility is absolutely beautiful and for people that are not in memory care I can't imagine something being much better. The section that is not memory care looks like a high-end hotel, and smells as clean as can be.

In general, very pleased. Staff is warm and very caring. Excellent food. My Mom loves the pretty dining room. Maintenance requests for things that need repair in the room are a bit of a challenge. Still working through the list. I rated overall a little lower due to maintenance delays. Otherwise, we are very happy with HarborChase of Branford!

overall a good experience

My overall experience has been positive. There has been large turnover in staff which leads to some feeling of instability. That said I have always found staff responsive to my concerns.

The HarborChase of Mandarin is a clean and nice facility, that is something our family likes a lot about the community. Based on the experience we have had so far, we would recommend this community to other families

HarborChase memory care was recommended to me by extended family. I sped time with my husband each day, usually at lunch and dinner. He came here during the recent pandemic, so we've witnessed the staff shortages firsthand. Here in 2023, more staff regularly in mc. :)

Major improvements is dining area, activities, decor. I am pleased with the upgrades.

It was an adjustment leaving my home and moving to a retirement community. I have adjusted in time. You have many new friends.

I would recommend.Staff is all very helpful.Very clean no odors.

They were friendly and seemed to really care about my dad and his individual needs. We picked this community because of the cleanliness of the facility, the open space with natural lighting, the newer facility, closeness to my moms house, and the size of his room.

Very friendly staff, newish facility so well maintained, very clean, etc and with good back up power (hurricanes). Extended care license. I would recommend to others.

My loved one is currently a resident at Cadence at Olney and everything has been very good for her at this facility so far. The cleanliness and friendliness are great. The care services, the staff, meals and dining and activities have been good. The value for cost is good. Really, everything has been good. I would definitely recommend Cadence at Olney to family and friends.

The people we met with were welcoming and reassuring that they would take good care of our mother. Place is a bit dated and the head nurse is not very accommodating, but most everyone else is extremely nice. Food is excellent.

We toured HarborChase of Boynton Beach during our search for an Assisted Living facility for our loved one. This facility is new and looked very nice. They seem to offer a good variety of services and amenities. The cleanliness and friendliness was great!

Our family had an in person tour with HarborChase of Wilmington and they did a really nice job with the tour experience, but the community was just a little bit smaller and was not going to be a good fit for our loved one

We toured with HarborChase of Naperville and it was a little farther from home than I would have liked. The staff did not seem quite as professional or personable as the other facilities that we were looking into at the time.

When it comes to the meals and dining service, I haven't eaten anything and my family member hasn't really said anything about it. It would've been helpful to have more information on what to expect with your family member when they move in, how to help the adjustment, etc. Overall though, the community is very nice and the people are friendly

I would caution others to do additional research and ask for all charges for what kind of services. I understand that more money is added to the billing every month if my loved one needs nursing services. But there is a fee charged for meal delivery. I would think this would be part of the "rent."

I am enjoying my experience here at Harbor Chase of Jasper. The staff is friendly and efficient, and they provide excellent service to their residents.