Harbor Retirement Associates LLC

Very friendly staff, newish facility so well maintained, very clean, etc and with good back up power (hurricanes). Extended care license. I would recommend to others.

My loved one is currently a resident at Cadence at Olney and everything has been very good for her at this facility so far. The cleanliness and friendliness are great. The care services, the staff, meals and dining and activities have been good. The value for cost is good. Really, everything has been good. I would definitely recommend Cadence at Olney to family and friends.

The people we met with were welcoming and reassuring that they would take good care of our mother. Place is a bit dated and the head nurse is not very accommodating, but most everyone else is extremely nice. Food is excellent.

We toured HarborChase of Boynton Beach during our search for an Assisted Living facility for our loved one. This facility is new and looked very nice. They seem to offer a good variety of services and amenities. The cleanliness and friendliness was great!

Our family had an in person tour with HarborChase of Wilmington and they did a really nice job with the tour experience, but the community was just a little bit smaller and was not going to be a good fit for our loved one

We toured with HarborChase of Naperville and it was a little farther from home than I would have liked. The staff did not seem quite as professional or personable as the other facilities that we were looking into at the time.

When it comes to the meals and dining service, I haven't eaten anything and my family member hasn't really said anything about it. It would've been helpful to have more information on what to expect with your family member when they move in, how to help the adjustment, etc. Overall though, the community is very nice and the people are friendly

I would caution others to do additional research and ask for all charges for what kind of services. I understand that more money is added to the billing every month if my loved one needs nursing services. But there is a fee charged for meal delivery. I would think this would be part of the "rent."

I am enjoying my experience here at Harbor Chase of Jasper. The staff is friendly and efficient, and they provide excellent service to their residents.

I would tell others that so much depends on whether they have had prior experience with a facility or not. I had my parents in other facilities, and you really have to keep on top of things and not assume anything. Harbor Chase of Plano is better than some and no worse than some. But it is very pricey and gives appearance of being like a higher end hotel.

My ratings reflect that if you are fully independent, this is a great place. But if you are having an underlying and progressive issue, there was a tendency to look the other way. Communication from staff, never a word from them about issues that my loved one's friends there saw and mentioned to me.

HarborChase of Daytona Beach is a newer community and we really do like the place it is really nice. The people are very caring and they do seem to be doing their best to improve, but they do have some kinks to work out. When our loved one was moving in during the holiday season there was some miscommunication, and we wish they were more forth coming on what to expect. We do know they have activities like exercise classes and craft classes. There also is a vehicle there, but we aren't sure if they have taken residents out on day trips yet.

I toured this facility and the tour went well.

As with any new business, there have been adjustments. Cadence was just bought by a Canadian company. I would say that the adjustments are calming down, and we are happy about the changes.

I toured with The Hearth at Tuxis Pond and it was fine. There was really nothing negative that I saw about the place. It was the furthest away from where I live, so location wise that just put the facility at the bottom of our list. The tour was good though.

I have had a good experience with all my requests for improving things for my husband. It was a period of adjustment for me also. The administration has been outstanding on answering questions that I have had. They have accommodated his medical visits out of the building with good care.

They are very responsive, listened to my concerns and opinions. Everyone I've dealt with there has been genuinely nice and cares about not only what's best for my mom, but also what helps me out as well. I highly recommend this place and recently had an acquaintance move her mother in law here from another facility - she didn't ever leave her room at the previous one, and is now thriving at HarborChase

The facility is new and it was the right size, not too big and not too small. Rooms are very nice and food offerings are exceptional.

Education on Alzheimer's behavior and Hospice protocol

My loved one is blind from a medical condition so that affects how they can participate in activities. I very much appreciate Activity Staff and their important contribution to making this life better. Difficulty in keeping enough staff is reason for downgrade in Care Services. Caregivers they have are caring and respectful. The atmosphere here is warm and caring.