Harbor Retirement Associates LLC

Caregivers are great, give good service food lately is not as good. Loves our PT team.

Likes it. Enjoys the staff!

Really enjoyable company at meals.

She enjoys the Paxxon workers, and the exercises.

By the time my friend moved in, her condition had deteriorated to the point of needing a long-term care facility. I hired round-the-clock caregivers, who were very good with my friend, but the caregivers at the facility didn't work well with them. Petty arguments were dumped in my lap which made the stress of the move even worse. After two weeks, I moved my friend to a long-term care facility. No one's fault, just poor timing with her health declining so fast. Under better circumstances, Harbor Chase would have been great. She was able to take her cat, which was very important to her. The one bedroom apartment was very adequate with plenty of storage.

HarborChase of Daytona Beach is clean. He likes the food. The staff are easy to work with

Just when we got used to the admin staff, they all left for a different new facility together and we had to start all over with a new exec director and staff. They do seem to be short on help often. Everything is relative to one's taste and liking. If I had to live my life out there, I'd be pretty content.

My mom spent only 6 weeks in another memory care unit at a higher price facility that sent her to the ED twice for agitation and “medication management”. This resulted in a 2 week hospital stay where she fell, was restrained, over medicated, developed an UTI, and massively de-conditioned. Following this, she spent 7 weeks in a geriatric psychiatric unit. She was well cared for started to walk again, and despite all meds being slowly weened off, she fell 2xs one time hitting her head, but at least this facility allowed her some dignity and ability to walk. She continued to sharply decline. Our family could not return her to the former high cost memory unit as their poor oversight contributed to all of her issues. Harbor Chase provided total care, allowed my stepfather to visit 2-3 times a day, and appropriately recommended hospice services. While I wish I could go back and choose Harbor Chase from the onset of her wondering my father could not manage alone, we are happy with the care.

I have recommended the facility to several people. While it was expensive, I felt they were doing their best to provide care. The facility was nice and they seemed to know how to help those there with the unique needs they have.

Friendly, nice, hardworking staff. Professional nursing staff has had some turnover, and contractors fill in. The turnover is confusing for my mom.

He was very happy there so overall it was a good experience. Unfortunately there came a point where it didn't meet his needs as he was very prone to falling so being alone in his apartment except for meals became unsafe. The current director, [name removed], was very, very kind to me and worked with me with the move out process, as I was doing everything myself and needed extra time. So I would recommend it based on their compassion for both my dad and me.

What we like the most about HarborChase of Naperville are that the people are friendly. I feel they can improve on communication and improve on activities for the memory care population.

My cousin liked the community and location. I would recommend it to others. I would like the meals to be more varied.

My wife is in memory care.

Laundry room needs to be kept clean, especially the screen for lint. Resident stated the screen was clogged and hard to get out. I have remember to tell waiter to give 1/2 the amount of food. Sometimes they give too much and gets its waste.

Still learning the system and direction around the place. Love lurking outside. Not interested in Bingo, prefer sport activities or card games.

The staff at HarborChase of Madison goes above and beyond on accommodating residents.

Staffing has sometimes been an issue but is getting much better. Regular staff are generally great. Temp staff not always as good. I realize staffing is a nationwide problem but don't know if it's better or worse here compared to other facilities.

As an independent living resident, I describe HarborChase of Phillips as an all-inclusive facility...(rent, meals, cable, utilities, transportation, weekly housekeeping services, activities). There are also other amenities and outings that may have added costs. The staff is friendly and helpful. I have observed the aides interacting with their clients with much care and kindness. The quality of the food varies. The move-in process was easy. I would recommend HarborChase to families that are looking for a facility that provides senior living.

What our family likes the most about HarborChase of Villages Crossing is the overall atmosphere ,environment and the food that is served for the residents. My dad loved the food and the outside areas. My mom loved the food and the Friday movies.