Harbor Retirement Associates LLC

It was a rough start at the beginning with miscommunication with the new marketing person, and issues in the finance department. I think we have everything straightened out now. My mom is feeling quite at home here. She is thriving more here than the private 24-hour care she was receiving before. We have been there during mealtime and the food looks very good, my mom like the food served. They provide snacks and juice for the residents during the day. There are activities for the residents to participate in. It is a very clean community. The staff is very friendly and very caring.

Everything is working out very well with my mothers move to this community. She is doing great, and I know she is in good hands. They have a very good staff. They are attentive towards my mother, and her needs. They are always there when we need them. They provide nice meals for the residents. She has gotten involved in some of the activities they offer, which is good for her. The community is nice, and clean when I visit. This community is working out well for my family, and I would recommend it.

Mom likes the food and they also offer a snack bar in the lobby. The staff seem to be very good at caring for mom. They do have some newer staff so they do not always know the answer to a questions, however they do find out and get back to you. Mom has enjoyed some of the exercise classes they offer. The community seems clean when we visit and I would recommend it.

We're completely satisfied with all the services provided by Harbor Chase. The staff is friendly and helpful, the place is clean and well kept and the food is great. We particularly like the Director, Veronica, who is very involved and easily accessible.

This community is very nice. The staff is outstanding and very helpful with mom. The activities are available for her. The food is very good. I would recommend this for others.

My mom has been there for 5 weeks now and is adjusting well in the memory care area- the staff have been caring and concerned and very willing to listen and act on my initial concerns before she moved in and in meeting with me to learn more about the types of things she enjoyed in the past and how to serve her better and provided me with good observations and feedback. I feel fortunate to have found this facility and it happens to be within a few minutes of my job- unexpected bonus! As a nurse practitioner, I was probably more critical in evaluating options than others may be able to be and I've been pleased- so far, really , really happy with this facility, their administrative and caregiver staff, and philosophy

My parents are still settling into HarborChase. The majority of the staff are nice and keep me informed of their care. The community is clean and well maintained. They participate in activities. The food is good I have not heard any complaints.

I toured Harbor Chase in Shorewood when looking for an assisted living center for my mom. the director and admissions staff were professional and welcoming. They handled the move-in very well. The facility is new, uplifting and very organized. Rose, the RN, is very welcoming and coordinates medical needs well. The community is still growing, yet activities, meals, and staff are well-trained and always friendly. The apartments are beautiful and the Shorewood location makes access to activities and doctors great.

I work as a volunteer in the gift shop. It is a pleasure to come in every day, the staff are wonderful. The atmosphere is also very upbeat, clean, and respectful. I am happy to come to help Harbor Chase daily.

They are doing a good job. We don't have any complaints so far. The rooms aren't that big, and there isn't a dedicated area that's big enough for physical therapy. So far that's the only thing that would really make it better. The people are friendly, and it's pretty clean, I haven't gotten any complaints about the food.

They have addressed every issue we have brought up to them, they have it addressed quickly, wonderfully, they have been accomodating. We are very impressed with the place, we really are. My reservations are just that the guy who normally does the activities has been there because he does something else but I would like for them to be a little more engaging. It's a really big place, it's clean, the people are all so very nice. I would recommend it highly to anybody in the same situation. I wish the price was less, but we've been really happy with them, they even contacted me to let me know they were worried about my mom who isn't even a resident there but visits 3 to 4 times a week. They answer my emails right away, the only thing is that it's so large and the two wings look exactly the same so my dad has a hard time finding his door. My sister and I were laughing saying we should put a bow on it so he can find it or they should paint one of the wings so they look different. But it's a very nice place, they have msuic and my dad gets up and dances and the foods good.

We utilized the services of HarborChase of Coral Springs for respite care for my mom while the rest of mom’s caregivers took a European vacation. She was very comfortable and enjoyed the staff. She highly complimented the food and ate all her meals in the dining room. She had mostly good interactions with the other residents but mom is not a social butterfly and didn’t take advantage of the many activities as we hoped she would. Overall it was a good experience for her and we wouldn’t hesitate to recommend them for either respite or full time care.

Caregivers are great, give good service food lately is not as good. Loves our PT team.

Likes it. Enjoys the staff!

Really enjoyable company at meals.

She enjoys the Paxxon workers, and the exercises.

By the time my friend moved in, her condition had deteriorated to the point of needing a long-term care facility. I hired round-the-clock caregivers, who were very good with my friend, but the caregivers at the facility didn't work well with them. Petty arguments were dumped in my lap which made the stress of the move even worse. After two weeks, I moved my friend to a long-term care facility. No one's fault, just poor timing with her health declining so fast. Under better circumstances, Harbor Chase would have been great. She was able to take her cat, which was very important to her. The one bedroom apartment was very adequate with plenty of storage.

HarborChase of Daytona Beach is clean. He likes the food. The staff are easy to work with

Just when we got used to the admin staff, they all left for a different new facility together and we had to start all over with a new exec director and staff. They do seem to be short on help often. Everything is relative to one's taste and liking. If I had to live my life out there, I'd be pretty content.

It has been a very good experience. They did a super job at Harbor Chase. It is very clean and the staff is friendly.