Harbor Retirement Associates LLC

The Hearth@ Gardenside is like a resort when you walk through the doors. It is bright, warm & and a welcoming environment. There are people around & activities going on all the time. Mom loves it here & she was hesitant at first. Once she got involved with different activities (w/in the 1st week) she is never in her apartment. And the nice thing is that there are no worries either as we know that she is well cared for. She has enjoyed bingo, wii bowling, the live entertainment & even the weekly happy hour for the residents. She came from a 55+ condo environment where she sat in her unit all day - now you need to make an appointment with her just to chat on the phone. We looked at other places in the area but none compared to this. Yes there were things that we liked - larger unit size maybe- but after being here for 2 months the 1 bedroom is perfect.

This place is amazing! It is a dedicated memory care community, and they do a great job with the care! The whole facility is locked down, but it is a large place with plenty of things to do so that the residents never feel trapped or get bored. This is located too far away for me to visit as often as I'd like, but the staff here are wonderful and I know they do a great job without me checking up on them.

I was very satisfied with HarborChase of Naperville. Like everyplace else, they could use more help, but they did wonderful things with the staff they had. The community is friendly, inclusive, and they did all they did could to get people involved in activities. They had many activities to choose from, so it was a good place.

He really likes his apartment, its really spacious and well laid out. He loves loves loves the meals and dining experience. He is very appreciative with the physical therapy he is getting and how it is targeting his specific needs and it has really helped him to become more mobile. He is British so he really enjoys his tea and there is a lounge room very close to his apartment where he can go and enjoy his tea. They do have movie nights, bingo and hopefully soon they will be taking different trips and outings that he hope soon to be a apart of. All in all he is very happy.

The community is very friendly and they go out of their way to help our family and answer any questions we have. They have learned a lot of patience with our loved one. Overall we have had a very good experience. The activities are also back to normal.

They were very good to us in the beginning, and they did a great job of making sure my loved one adjusted well. The people there were very nice. It just wasn’t the right fit. My loved one was the only guy, and I didn’t realize how important it would be to have a mix of residents, and not just one-sided. I felt like the staff just didn't’ “get” him. I think they weren’t used to having an active male and didn’t know how to care for or handle him. And I think they should have know better. It was a great facility, but I'm not sure if they were capable of handling someone with memory issues who was up all night. It was a nice place, they just didn't have a balanced gender ratio.

Harbor Chase is a very clean facility, the staff is good they are quite caring. It is a little more on the expensive side. They don't offer to many activities, but they try hard to keep everyone engaged. They do have bingo, tea time, get together to listen to music, as well as an ice cream social. They offer a variety of rooms, all are very adequate in size.

I would definitely recommend Harborchase this very nice Senior property. Since there’s new management in place it has really improved the quality of care, and activities have also improved.

We moved our 90 year old mom into HarborChase of Naperville in July. The transition from living in her own home to living in an assisted living facility was difficult for her at first but the people there were very patient with her. The care partners tried to include her in lots of activities without being too pushy with her. Her apartment is very nice and the caregivers seem to be very helpful and nice. The facility is relatively new with beautiful common areas and very nice surrounding grounds. The dining room is beautiful and the menu has a wide range of choices. The food is very good with large portions. Overall we are very pleased with our decision of HarborChase.

My dad is moving in on [date removed]. This place is outstanding. The staff is super nice. It feels like home With an inviting and warm environment.

I was so impressed with Harbor Chase. We visited a couple assisted care homes. My sister was very skeptical. However, [name removed] was so kind, caring great personality. She made my sister, [name removed], feel so comfortable, In fact it was because of [name removed] that she chose Harbor Chase. Even though it was more expensive and [name removed] was very money conscious. [Name removed] gave us her full attention and answered all our questions. She gave information I didn’t think of. The most thorough of any place. The whole staff is excellent. Friendly, knowing everyone’s name, helpful. Nurses and aids took such good care of my sister, even when she was very difficult. [Name removed] was reclused and paranoid for years. She was very happy and surprisingly talking and doing things with others. The only sad thing is she didn’t get to enjoy Harbor Chase very long. I could go on and on.......For so many reasons I have recommended Harbor Chase and looking forward to volunteering soon. Thank you, [name removed]

As a resident of the Hearth Tuxis Pond, I would like to focus on the what is critical for me. Most important is their respect for me as an individual. The staff are supportive, and caring and willing to assist in any way.

The man gave me a tour here and I just knew it was a perfect fit for my mom. He showed me all around its brand new and beautiful. Clean as a whistle. Mom is 93 and has become a whole new person here. She is meeting friends she gets up and around and don't just stay in her room. They have lots of daily activities she can enjoy. The food is good and mom can be fussy at times about her food. She is in the memory unit and it is a locked unit but they can go out into the lovely area outside to sit in the sun with a staff member. I would 100% recommend this beautiful place The decor is gorgeous and flowers are out.

I am happy with this community and the staff are very nice. The food is good and they offer a lot of nice activities. This is a brand new community and the rooms are beautiful. There is a nice patio area and the community is nicely furnished. I would highly recommend this community.

Everything is working out very well with my mothers move to this community. She is doing great, and I know she is in good hands. They have a very good staff. They are attentive towards my mother, and her needs. They are always there when we need them. They provide nice meals for the residents. She has gotten involved in some of the activities they offer, which is good for her. The community is nice, and clean when I visit. This community is working out well for my family, and I would recommend it.

We're completely satisfied with all the services provided by Harbor Chase. The staff is friendly and helpful, the place is clean and well kept and the food is great. We particularly like the Director, Veronica, who is very involved and easily accessible.

This community is very nice. The staff is outstanding and very helpful with mom. The activities are available for her. The food is very good. I would recommend this for others.

My mom has been there for 5 weeks now and is adjusting well in the memory care area- the staff have been caring and concerned and very willing to listen and act on my initial concerns before she moved in and in meeting with me to learn more about the types of things she enjoyed in the past and how to serve her better and provided me with good observations and feedback. I feel fortunate to have found this facility and it happens to be within a few minutes of my job- unexpected bonus! As a nurse practitioner, I was probably more critical in evaluating options than others may be able to be and I've been pleased- so far, really , really happy with this facility, their administrative and caregiver staff, and philosophy

I work as a volunteer in the gift shop. It is a pleasure to come in every day, the staff are wonderful. The atmosphere is also very upbeat, clean, and respectful. I am happy to come to help Harbor Chase daily.

They are doing a good job. We don't have any complaints so far. The rooms aren't that big, and there isn't a dedicated area that's big enough for physical therapy. So far that's the only thing that would really make it better. The people are friendly, and it's pretty clean, I haven't gotten any complaints about the food.