Harbor Retirement Associates LLC

Overall, Harbor Chase has been great. They take care of him and make sure he eats three meals a day while giving him the independence to go where he wants and meet new people within the Harbor Chase community.

Shout out to [name removed] in maintenance for her kind help with my mom when her tv wasn't working. She spent time checking all cables and reset router then returned to make sure everything was OK. I really appreciate her care with my mom and how she calmed her down and sat with her. Thanks again [name removed]!

Overall I would give the place a 4. The activities and the facility are excellent. The food is mostly average. The staff is very friendly but service can be slow at times likely due to understaffing.

Very nice facility. Overall public areas were beautifully decorated. The individual apartment were spacious, and inviting. Food was very good.

The facilities are impeccably maintained and welcoming. The staff treats both mom and me with care and respect and that means the world.

My father has only been at HarborChase for a few months but so far it has been a 4. I believe he is getting good medical care and most staff are wonderful. I do like that they have step up care at a cost as he needs it.

I would recommend to others. My mom is in memory care & I appreciate all the activities, mental stimulation, and socialization throughout the day to keep her mind active. They also do regular field trips to get out of the building, get fresh air, etc.

nice facility but too expensive. Seems staff knows what they are doing. Overall facility looked new, luxurious, and the marketing lady was very accommodating.

They were able to make the move in happen quickly for us. We have had to find out a lot of information on our own.

Most of the staff are very nice and helpful. They usual respond quickly to a need or a request. The kitchen staff seems to be a little understaffed and the service is a little slow but the food is pretty good and if you don't like either special that day there are menu selections There are many activities throughout the day and that gives the place a sense of community My husband like having a barber

Activities are plentiful. Front desk staff pleasant. Entertainment is great. Staff checks on my mom every hour or two. They all know who she is. Nurse staff calls back when family leaves a message.

Mom is generally well cared for and the facility is clean. They could definitely use more care staff though. She often has trouble getting the things and help she needs without my intervention, seems to be a staffing issue.

Everything is great, except the bills are confusing. The food is excellent, the staff is caring and attentive. Great Italian chef, nice rooms with good views. Community feel, wonderful activities.

They have very friendly staff - they are attentive, caring and personal. I would absolutely recommend it to others who are searching for a place for their loved one.

Overall nice place. Food has been an issue with residents. Staff is wonderful!! Parents are happy there. I would recommend HarborChase to others.

Food is good. Mom really liked that she could order different food from the always available menu if she didn't like the what was being served. Activities were ok. Some were just watching the TV-like exercise. More variety would be good. Staff were good when she was able to take care of herself.

The activities are all wonderful. They have music with actual musicians once or twice a week. They have sing alongs, bingo, other board games, dominoes, pool, along with outings to many different places. At least once a week there are outings to either target or Walmart and other grocery stores. They have movies every night at 5:30. There is a painting project or class once a week. They have all kinds of Physical fitness activities, which include Tai Chi and chair aerobics along with yoga and every morning there is a group that walks around the building. The friendliness of the workers is absolutely amazing. There could not be a better CNA or Nursing staff. They are beyond kind and attentive. The dining staff is very friendly and aims to please. The food is 50/50. Sometimes it's very good and other times not very good at all. Ice cream is served in lieu of an actual dessert after most dinners and always after lunch. As far as cleanliness goes, the apartments are cleaned once a week. They clean the overall large areas but do not clean smaller areas such as dusting. The beds are not necessarily made every day. However the overall feeling and look of the place is very positive and clean looking and always smells wonderful. Overall there are many positive things to say about Harbor Chase. I am very happy with the decision of choosing them. Everybody that lives there seems very happy and well cared for.

We chose this facility because of the proximity to my house and the fact that it is strictly a memory care facility. The place needs some work. I've seen many things in need a repair that seem to be not being taken care of.

There was a lot of turn over with management but it seems more stable now. They post daily in Facebook what is going on with activities and I love to be able to see my mom there. They had a bad outbreak with the flu and scabbies, but the communication was good on status and the precautions they were taking. Cleanliness is where I could see improvements. Some of the public spaces could use some work. I should also add that we have hired a companion to come in 5 days/week for 4 hours/day to help her get around since she is wheelchair bound. That has made us feel much more comfortable having those additional eyes on her.

.Administrative staff - 3/4 (some great; exec director, not so much).There was a true sense of community. My dad made friends easily and enjoyed good relationships with staff members.