Greenbrier Senior Living

I am very pleased with Maris Pointe. I recommend it to anyone who is looking for a place for a loved one . It is an exceptional place. It is a small dedicated memory care facility. They have enough staff that there is a staff member for every six residents. They serve excellent food. All employees regardless of their job assignment are to put the residents needs first. It doesn't smell like a nursing home. They have activities daily and private rooms.

When my aunt required memory care, we looked at many places and one was Maris Pointe Memory Care. I immediately liked the feel of the place when I walked in!  It was a small well kept, stand alone 30 person facility completely dedicated to the folks who lived there.  It has a homey feel since it opens up to a large "living room"  with fireplace and TV  where many of the residents congregate.    When my aunt first arrived she would not come out of her room.  It took a lot of effort by the staff but they patiently cajoled her into attending one, then two activities and now she is out and about all the time. It does my heart good to see her content and comfortable. My aunt has been there 5 years now and just turned 90. The staff is kind and attentive and she receives the care she needs with dignity. Five stars in my book!

The staff is friendly and seems to care about their residents. My friend's floor isn't real clean so think it doesn't gets really cleaned but then again, he is rather messy but he will be 100 next month. There are a variety of activities and outings if the residents want to participate. The nurses are very good about seeing that my friend gets his meds on time. Of course, he does pay extra for the service plus he pays extra for his personal care. The Palms is well kept and as most places, they seem to be short of some staff members especially in the dinning room. The food , what I have had, is good and well presented. My friend seems to be happy there but of course would rather be in his own place but with his health problems, that isn't an option.

I would rate all a five except #5. That I would give a 6. [name removed], the director, is one of the most amazing human beings I have ever met. She turned a very dark time for our family into something better. We would absolutely 100% recommend this community to other families.

Facility is beautifully decorated and very very clean! Staff is great and communicative. I love this place for my Mom!

The staff here are very attentive and caring. My parents receive their meds consistently on schedule. Facilities are brand new and very well cared for. The public areas, restrooms, and residences are always spotless. The food is not great, but it is okay.

After realizing the need for assistance while battling cancer, I came with my friend to visit the Rivers. My friend moved to the Rivers at the last months of his life. He was able to receive assistance with tasks of daily living and be with his dog, Sully. I will be forever grateful to the wonderful staff at the Rivers for their ability to make his last few months so much easier. Communication was always wonderful and the facility is well kept and well managed. [name removed] truly found the peace he sought under your care!

They have friendly staff. it is very clean. They are accommodating and helpful. They have recently remodeled the lobby, dining area and other common areas.

It is a warm and welcoming environment. All the staff know the name of the residents and their family members.

My mother is very happy there. We chose Greenwood Place because of the size of it. It's not that big and my mother is so confused that I thought she would not do well if the place was too big. I also chose it because although they don't have memory care, they said they rarely lose someone to memory care because they keep the resident as long as they can feed themselves and they are not a wanderer.

2nd floor carpeting should be cleaned or replaced. Some of the helpers are great, some are fair. The costs keep rising but it has been a wonderful place for my mother and her husband as long as they can afford it.

Great staff. Mom is getting adjusted to this new place much better that her previous facility. It is clean and staff is always very helpful. It is easy to communicate with the staff. Mom seems to like it better.

Longleaf is a well run facility. It is clean and functional, with friendly and helpful staff. My aunt has made friends quickly, and she enjoys a variety of activities. My favorite part is that she is encouraged to use her alert necklace for questions or requests for help in addition to medical emergency to ensure the person never hesitates when they truly need it.

Mom is very happy there. It's very clean trash is done everyday even for residents and all the facilities are so clean; housekeeping does residents' apartments. The pool is crystal clear. The gym is neat and tidy too. Never met or anyone without a smile or hello. Mom had an incident and they were with her the second they realized and had an ambulance there ASAP. The staff is so helpful, very friendly and they handle what Mom needs diligently. Mom really enjoys the food and the variety. They do special holiday meals, birthday and life celebrations and they meet quite often with the residents to get menu ideas. There is a great variety of activities: day trips, various games nights, movie nights on site, different exercise classes, on site entertainment like concerts, magic shows, trivia nights, crafts and painting. They have a library and social room and people gather to do jigsaw puzzles; there's also a pool and patio... I could go on and on. I sea a great many values for their costs. I only wish they could provide their cable a little cheaper and since the office has to have internet access I don't see why WiFi extenders couldn't be installed so those who wanted to use it just could. ( side note: they currently don't offer internet access so Mom had it installed and pays extra but she told me they are installing it facility wide. I also wish they had more security

Caring. Personal. Spotlessly clean. Lots of interaction. Home-like environment. Attractively decorated and maintained. Good food. Families are welcome to come and go at all times. The staff knows and loves the residents. We were very pleased.

Everyone is very kind and they do their jobs well. My dad has the smallest room, but it's still plenty big. They have lots of activities, trips, and food options.

This community is person-centered. They are focused first on the needs of each resident over how the facility operates. This puts them way ahead of most facilities I visited operate. Every time I am there, anyone I meet in the hall speaks to me. The staff is clearly focused on the residents.

I would definitely recommend to others. I told my husband if I ever need to go somewhere, check this place first. I was so impressed with them. The office staff went above and beyond to try and help to make it work. My aunt was only there a couple weeks, but during that time, I would rate all categories with a 5. I loved the staff and thought they all did a fantastic job. My aunt ended up having to move back home because of her dementia.

Based on my mom's comment and my observations, I would give a 5 for all of above, but for food. Food gets a 3 because of breakfast. The buffet for breakfast is not ideal as the food is cold by the time you get it to your table. Everything else has been excellent. No problems with communication with the family.

5 for 1 through 6.....3 for number 7 not a lot of people like to play cards and bingo. They take bus trips throughout the year and take a weekly trip to Walmart or Target places of that nature