Greenbrier Senior Living

The facility has very friendly staff and the atmosphere is very pleasant. My mother is much happier in this assisted living facility. However, repairs could be done in a more timely manner.

Mom has been at Vernon Woods four months. At first I wondered if she would be able to handle it, but because of the patience and the helpfulness of the staff she has adjusted wonderfully. Her apartment is just the right size and has all the features that make assisted living desirable. The kitchenette provides a constant reminder that she's still independent although I don't think she uses it that much! But I appreciate it being there and consider it to be added value.

They're doing an excellent job here so far, I'd rate them four and a half stars across the board. They're doing right by me and my family, and we couldn't ask for more.

Everything has been going really well for my loved one so far! I really have no areas of improvement yet. Everything has been fine and I have no complaints!

It was not my mother's choice to leave her home, but my brothers and I were getting concerned about her living alone. We convinced her to take a tour of several places within a 10 mile radius of her home. A Place for Mom was very helpful in these recommendations. My mother decided on Chambrel because she really liked the rooms, especially the separate kitchen and the balcony. The staff and residents were all very nice and helpful. Mom has been a resident at Chambrel for about 6 weeks now, and she is enjoying the people, activities, and the ability to take the Chambrel van to shopping areas and other activities. She had to give up driving 6 mos. earlier, so continuing to live at her home without a car was very difficult for her. My brothers and I have a greater peace of mind knowing she is living in a lovely place where she is being looked after. Before she moved to Chambrel, she had been losing a lot of weight because she wasn't eating properly. Now she eats a light breakfast in her room and two full meals at lunch and dinner. She says the food is very good, and she enjoys talking to her meal companions. The medical personnel at Chambrel is in contact with Mom's doctor, so I know they are keeping on top of her medical needs. This is also a great comfort to her family. I highly recommend Chambrel to anyone trying to make the difficult decision of how to take care of an aging loved one.

We loved them! They are a small community, it's all secure. The residents had varied degree of abilities. They are only assisted living. It's a beautiful facility. Everyone has to beeped in at the door by a living person. So the security is very good. The food was good. They encouraged families to join for meals and would have events. For the major holidays, they would celebrate ahead of time, so that the residents didn't miss out if they couldn't join the family celebration at home. There were lots of opportunities for families to be involved.

We found the staff to be very friendly and professional. The surroundings are neat, clean and in good shape. They provide a variety of daily activities and encourage the residents to interact with each other.

Southland Suites is very clean and the staff is very nice. Unfortunately I wish I had known that my father's years of service did not qualify him for VA benefits; because of that we need to find a cheaper place, but Southland Suites have been very helpful and are working with us. They've allowed us to move him to a smaller room to cut costs. The staff has been very helpful and has always answered all of my questions.

We are really pleased with Vernon Woods. It is just a wonderful place. The setting is really beautiful. We are very satisfied with the care they are providing for our loved one. We are really happy with them and would recommend them.

The working staff is great. The facility manager and my loved one had a run in. I thought she was quite inappropriate. They definitely need to improve on the food for the residents.

I like that Vista Veranda is small and they seem to take good care of the residents overall but there are very few activities on the weekends and I wish they would take them on more outings during the week.

My LO adjusted well in two weeks. He came from a larger facility and I think the set up of this location is good. He has smaller room, no shower. This means he has to use the main one, where he gets assistance. He watches TV in the living room, grabs a soda from the kitchen if he is thirsty. Everyone seems happy. Employees are caring and attentive. I am waiting for the summer time so he can see the beautiful outdoors there.

Redstone has a few independent rooms they call Select which don't require an equity buy-in. [name removed] was able to get one of those. It's much cheaper. They don't get to participate in as many activities and don't eat in the main dining room. They have their own dining room and get 3 meals a day where most independent gets 1-2 meals a day. We're thankful they have this program. You might want to make sure others know about it. She seems happy most days.

The clickers on the necklaces do not work probably most of the time. My dad has clicked it on multiple times & staff does not show up for 30+ minutes to check on him. They have also had a lot of internet issues. He complains of slow service in the restaurant too.

For the most part the staff are excellent. As is always the case, there are some exceptions. The facility is okay, clean and well maintained.

Location, room design, spaciousness, cleanliness. At the current time I would not recommend it. A primary reason I have my parents there is to make sure they are well fed but in the last few months the food and dining room services have changed for the worse. If it does not soon improve I will consider moving my parents somewhere else.

The friendliness and care they show toward the residents are exceptional. The facility itself is also decorated for seasonal holidays and is very cheery. There are various room sizes to accommodate different needs. My Mother-in-Law, for instance has two main areas: one for sleeping and another sitting room spot. She also has a kitchenette and private bath. There are other rooms that are somewhat smaller and combine everything into a single efficiency apartment type of concept. Most basic amenities are covered in the price, which is nice. If someone wanted a landline, premium cable channels, extra wifi capacity, or something along g that line, it would be extra.

They have kept an excellent eye on my parents, health wise. Staff is lacking sometimes, just like everywhere. Our parents have had lots of health issues. It hasn't been easy but the facility has helped tremendously.

When it comes to the value for cost gets a 3, but that's because fortunately my father isn't in need of as much care as others. They could improve on the food. The food service not very good

High employee turnover & laundry/clothing is a problem. It doesn't seem like they do much for activities. Cost seems to be high, but yes I would recommend this community to other families based on the experience we have had so far