Grand Lifestyles

I toured here at Concord Place, and I thought that the community itself was very nice and that the people there were wonderful. However, the location is hard to get to, and the outside view from any of the apartments is just depressing. While the community itself is nice, it just isn't the right fit for us.

My family member is in this community. He is still independant and love it here. It stays clean in there and they clean his apartment 1 time a week. the grounds are well manicured. I would recommend people come look at this community.

This community did not appeal to me. It seemed dark and did not seem as active. The person that took me on tour was nice and seemed knowledgable.

I toured this community for the care for my mom.The staff was very nice and they did answer the questions we had. The menu seems to be good. They do offer a nice life of activities and they have an indoor pool that is available to the residents and social activities. The community is dark and does need to appear more bright for the residents. We would recommend a tour of the community for other families.

It's pretty good but they promised a lot more than they gave. Their weekly housekeeping is fine. The meals are very tasty and as a diabetic they don't have options available. However they have made some adjustments to manage my meals like putting any sauce on the side. They have a lot of fruit and luscious desert that is hard for me to keep away. The community is very lovely and beautiful, I like that it is open.

My loved one is doing well here at this community.

This was not what I was looking for. The community did not have a home feeling to it. The staff was nice, but not what we wanted. It was too big and not well taken care of. They do have activites. I suggest that other families tour the community for the care of a loved one to see if it is what they are looking for.

This facility was friendly, but crowded. The rooms were clean and the staff was helpful.

[Removed] I hold this facility to a pretty high standard. As my Grandmother lives here her personal opinions matter a great deal. Overall, I love the place because of the warm and welcoming staff, layout, and involvement of the staff. One area I'd like to point out is dining. The idea behind it is classy, socially-driven, and pleasant. My grandmother has very few complaints and so do I. I commend the staff for taking her suggestions and implementing them into some of the meals, she's a very critical person when it comes to food. The options are not always favorable but more often than not she enjoys it and that is great in my book. The options of entrees for all three meals allows them more independence and variety. You cannot go wrong with that. Being a nurse, I believe food ties into wellness of mind, body and spirit.

The good experience comes from my friend liking it very much here. It is a clean place and his room is well maintained. The staff are able to give him the attention that he needs. There has been no complaints about his care. The bad part is with the food, it is very average and not gourmet. The meals could use some improvement.

I'ts a clean community with wonderful staff. Everything is in place and clean. I really hope that some stability can happen. The food doesn't taste very good and my father does't get options on dinner. The meal portions at the moment are really small. The director needs to start making sure that everything is not so disorganized and that meals are served the way they said they would be.

My mom has lived at this community for a number of years. They have gone through several management changes over the last few years. Some changes have been good. One change in particular has been really good. The activity manager Katherine is outstanding. She is very kind to my mom and encourages her to try new things. Ever since she got there, I noticed that my mom is more upbeat and happy. Their is definitely a whole more going on there then there used to be.

Too institutional.

Mom is having a hard time adjusting at Concord Place She is a lot younger than most of the residents there. The staff members are not very responsive. The caregivers have not been so nice to mom. She is not super happy. We have been trying to work out a workers comp issue that mom had from years ago. The doctor said they could'n't see her until that was worked out. The staff have not been very responsive as far as getting that done. Also caregivers were showing up in the middle in the night in her room and she did not like that. It just hasn't been as wonderful as we were thinking.

They were not able to accommodate my mom due to her having Alzheimer and they do not accept medicaid. Only private pay.

Facility's such as these need weekly meeting with staff to remind them of the fact that their in the service industry. Most of the staff are friendly, however some are not. If you can't handle dealing with adults who are very lonely and sick. Get the hell out of the industry!!!!

Concord Place seems nice overall. The facility itself is well kept and clean, and the staff seem friendly enough. I do think they could have been better about the information they provided when we were touring. They should have volunteered more on their own, and some of it was not entirely accurate.

We are having an issue with some of the the staff. The director was so nice when we went there...just great but as SOON as we got it, I haven't heard from the director or the nurses. They keep leaving her alone in her room or wherever she is and she keeps running out of oxygen waiting for them. The physical and occupational therapists are great, but the rest of the staff is hit or miss. She loved the previous facility she was at, but it was just too expensive... so she's sad to be here now.

Better than I had anticipated given the urban look and feel from the outside. Yes, it's a bit longer in the tooth than other places but the cost difference is a huge factor. The apartment refresh looks pretty good. Lots of activities is attractive. Good cost benefit ratio. Spoke to a resident who'd been there just under a year. She didn't like it at first but now really enjoys living there.

Just did not like the layout.