Grand Lifestyles

Nice place and they will take pets. With my dads pension and social security I need the veterans benefits available to supplement the monthly fees. Holland Home is willing to work with me on that by waiting until I get the check from the VA and assigning it over to them.

My dad said he definitely would have moved to Concord Place if it hadn't been so far removed from everything. It's like an island in the middle of nowhere. Everything around it is all businesses so there is nothing you can do with in walking distance. Still being in a community where he could walk to different things was very important to him.

This place isn't the Ritz, but they aren't pretending to be. A very affordable option compared to others. Energetic young staff that seemed to have enthusiasm for their jobs, which is critical when your job is senior care.

I don't have experience with a whole lot of others but maybe I should say 5 for the value because being a non profit, they do seem to have lower prices than the other ones we saw. They have on-site doctors who have regular hours in the place so that's convenient if you need to see someone. They do have a pool, however, they don't want you swimming alone. They do have water exercises but for someone who wants to swim laps, it's not that useful. They give you two meals a day and you choose which ones. If you want a third one you pay for that. What's also nice is that if you need more care they can go up to Alzheimer's care at additional cost.

The laundry is atrocious. They wash all the clothes with the towels and everything. When my dad uses his call button they don't always come right away or as fast as they should. I think they're understaffed. In the beginning they were a little rude. I told them immediately and it got better. I think they could train them better with the housekeeping so they take care of everything that needs to be done in one room and then move on to the next instead of just doing it a little at a time and having to come back.

We just moved my mother there and the supportive care program was the important part of our decision. She has limited funds for another year and a half and the supportive care program will allow her to keep her apartment once her funds run out. This facility, unlike others, accepts Medicaid. They have assisted living and senior apartments and the supportive care residents have their own building. They have personal assistance for dressing, laundry and housekeeping and escort services to dinner. They're competitive with a lot of other places (very expensive as a whole - the industry charges whatever the market will bear) but Victory Centre is cheaper than some others.

We chose this because my mom did not want anything to fancy and elaborate she wanted more of a plain Jane community. The building is really big and has several levels, it use to be a hotel that was converted to a senior community. We pay $1,400 a month for a pretty good size studio. They do not have a kitchen but 3 meals are provided daily. We had previous family members that lived here that had good experiences so we decided to use it again. It also happens to be very close to our family and provides a very convenient location.

Lovely facility but small studio rooms. Noticed a lot of staff helping residents.

Nice looking facility. Residents older. Need to qualify for income.

This facility does not specialize in memory care and it is not a secured faciity for wanderers.

The place was clean and inviting. The rooms were a little bit larger then the Sunrise locations. The views were of the tollway or the train yard :( The atmosphere was mor of a hotel/convention center then a home for Dad.

Director very helpful. Nice facility - beautiful dining room, good food. Great schedule of activities. Have doctors available on site, plus beauty salon and dentists. Main negative - studio apt is small. Not sure what bed or furniture would work.

Enjoyed touring Waterford again. We liked it.

Seems very nice and has extensive amenities.

This is an all in one community. You can spend the rest of your life at this community. They have activities for everyone. This is an all inclusive resort. They have homemade meals and the residents are able to order off menus. There are lots of selections or specials as well. There are three meals a day, and additional snacks if the residents would like. The apartments are like studios with a bathroom in them. There are coin operated laundry rooms in the building, or you have the option of paying the community to do your laundry. The community provides weekly housekeeping for the resident's rooms.

The interior hallways are due for an updated and some modernization, but everything seems pretty clean otherwise. We thought the business side of things were very professional and they were very nice. When we moved in they made our loved one feel comfortable and were very flexible with our schedules which we appreciated.

The community was very helpful while we were looking at all our options. communication is good between the staff and our family and they respond quickly on email also. I would recommend this community to others based on my experience. The value of this community is also very good

Overall, I feel there's a pretty high level of competency from what I can tell. I think that as the world opens up, Victory Centre will open up as well. They'll be able to schedule activities off campus. It's a nice location in the Oak Park area , with a vet across the street for her dog. Overall I'm pretty positive about it. It seems clean when I walk in to drop off food or pick up my love one for appointments. I have two key contacts, the director and the liaison, who have both been terrific. I've been able to get information from them, but some miscommunications have occurred with the nursing staff. It's been difficult to reach the nurse right away. There was a bit of a lag in communication there to begin with, but has gotten better. My loved one has not been a big fan of the food. Certain things are good, the soup and the eggs. But the main courses not so much. There really haven't been many activities due to Covid, but that seems to be opening up more. And we're encouraged by the schedule we were shown of what was going on before Covid.

I looked at quite a few places and we chose Concord Place because at the time it was the most economical and it was close to where I live. The apartment sizes here are average compared to others we saw. I have eaten here and the food is good. It is a better than average community and I would recommend.

I have no complaints about the tour I had of this community for my loved one. The staff where on time to our appointment and made sure to answer any questions we had for them in detail. The property was clean and very well maintained with lots of great amenities available to everyone. I would recommend it to anyone.