Grace Management, Inc

The move in process was pretty disorganized (took 2 weeks to turn on cable TV, things like that) but the facility and care/dining teams are great! I would recommend to others.

While the sales associate spent a lot of time with me and was thorough is showing the various areas and explained the many amenities I felt like I was being pressured into making a quick decision on a unit with a special price with a couple of added discounts. Since my existing lease doesn’t run out until [date removed] I wasn’t ready and feel I wanted to see other places. There were instances of chipped paint o many doors, a stained shower stall in one of the units shown me. The floor plans were relatively small. Since I have a small dog outdoor access from the apartment is important to me. That was not available.

I like the various activities they have in addition to providing food and place to stay.

The Shores at Clear Lake has been a good place for Mom. The staff and caregivers are great. The in house therapy has been very good for Mom. They have lots of activities and a good atmosphere in the facility.

I love the people who work at the front. They are very positive and friendly. They help my mom a lot. I love the quickness with which maintenance fixes issues. I am grateful that mom is driven where she needs to go. I don't like that my mom is made to feel rushed in the restaurant if she doesn't get there right at the beginning. I don't care for the attitude of many of the wait staff when my family eats with my mom.

That was the first time I had ever visited one of those places and stayed for a little while. I enjoyed my stay and there was plenty to do. I would consider it again when I'm ready

As far as activities I only know that they have a game room with the television and they do activities during the day with the staff, and I can't speak to the dining because I have never eaten there. From what I'm being told, she doesn't really leave her room so they bring the food to her and she has been eating it. I have not heard any negative feedback about the staff. It takes a very special person to deal with all of those personalities. I'm sure it's very difficult on certain days. I would definitely recommend Mira Loma to others. This is based on our families experience and the friendly staff and the comfort in knowing that she is being taken care of. And is in a safe place.

She tells me all the time she is very happy with her place. Residents are great she has met a lot of people. Access to library & salon is great. The only issue was it took her a year & 1/2 to get in & she wanted a balcony but didn't get it she just took the next available place. She does have 1.5 baths, & a den. Very roomy.

The staff works together to create appropriate activities for the residents. Heritage Oaks is open to having the higher functioning members of memory Care join the assisted living side for music, dancing wine, Wednesdays, etc.. I'm not always impressed with the level of consistent bathing for my mom. However, when I report my concerns, they do their best to address the issues I bring up.

The facility and staff are great. Apartment sizes and amenities offered to residents are good as well. I would recommend Augustine Landing.

Staff is very friendly, there's activities but there could be more in my opinion. The food is pretty good, and they do have special meals for holidays. Apartment size is average sized. Staff does make sure the tenants are getting meals and generally safe, but they do not have a licensed nurse on staff. An independent nurse is available but was incapable of helping my father.

My father says he is very happy at Portside at Grande Dunes. The people are extremely caring and responsive. Enjoys happy hour and exercise classes.

The staff is good - there are a lot of activities for residents who have an interest in them. Community is a good mix of independent and assisted living.

There have been a lot of changes with staff coming and going. There medication dispensary could use work. Otherwise they are great and my mother is happy there. I would recommend

The staff are awesome! You guys are doing a great job. Thank you for making me part of your family! Have a great day!

Excellent staff, very easy to work with, great options, pleasant environment, great value. My aunt and now my father live here - only complaint is food does not meet expectations; challenges even when providing feedback. We supplement with grocery, but my father can no longer cook, and feel it should be included in cost.

What can I say about my Town Village experience? I have found that the on site management team tries to make life here as pleasant as possible. They listen to complaints and suggestions and make changes where possible. They are limited by outside management rules and or financial considerations. On the plus side they offer transportation every day except Saturday. On Sundays they have transportation to three different churches even though there might be just one person attending a particular church. There is entertainment but most isn't to my liking, or I've heard them over and over. There are many activities offered. Life here has changed since I came in [date removed] as we have more and more residents who really don't meet the definition of what I would call "independent living". That isn't just residents aging in place, but new residents are coming in already in a definite state of severe decline. I enjoy the pool exercise class and came to Town Village primarily because of the pool.

Staff was great touring the property and getting everything set for moving in. The staff has been friendly and professional. One thing that would have been helpful is a booklet letting the resident know meal times and procedure for filling out menus, activities and how to sign up for them, how housekeeping works, etc so resident can refer back to it as needed.

Sometimes you have to be involved to get certain tasks done, i.e., apartment cleaning. The room my parent is in has required spurts of maintenance tickets.

Staff and management are great, very caring. Beautiful facility. Gave a '4' due to food not being consistent as far as tastefulness and quality.