Grace Management, Inc

Thank you for all the love you showed my mom on her special day. From the beautiful cake, the wonderful decorations and the amazing singing , you sure did make her feel special. To FaceTime to sing to her and then receiving the video and pictures of the Shores family singing to her was priceless. I truly appreciate everything you all did on her birthday and every day for her!

I'm really impressed. Mom continues to rave about the meals. She says not only are they delicious, but seem a lot healthier, fresher, and she appreciates the “fancy touches” given to the presentation. Thanks for all your hard work to hire good people!

We are in daily contact with mom's home health nurse and she tells us the new Director is doing a great job - and we concur! Thanks for your kindness and patience and all you do for our mom

The community is wonderful. The staff are keeping me updated on my loved one. This makes me feel very comfortable about where she is. This is a great memory care community. They have an in house beautician. They have a variety of activities for the residents.

I thought the Sheridan at Lakewood Ranch was a nice place. I didn’t have any problem with the tour. That was the case with the several tours I went on, so I had a hard decision to make. I would have been satisfied with any of the ones I saw. I just found better pricing elsewhere.

The Prestige Community has welcomed my parents as individuals and as a couple to meet their needs and wants. Their individual needs are met by a medical team evaluation and followed through with a care plan for each parent. Their needs as a couple are met by assuring a safe living environment and a variety of social activities for couples. My experience with the staff has been pleasant, friendly and professional. They show an interest in and truly care for each individual.

Our family had an in person tour and it was a really good experience, but the community was much larger and we were concerned our loved ones would get lost or confused it a larger facility.

Please visit and see the difference of not so good experiences compared to great living. I went to a lot of communities and none were like this. When you walk in the staff always welcome you and you would never know you were in assisted living. My loved one has gained weight because she is eating again. Admin keeps in touch, they give us updates all the time. They treat us like family, you can text them and they will respond with whatever you need. Every staff member is openly ready to communicate. They have a lot of activities to participate in and they try to include everyone. They have field trips and my loved one is doing good here and I feel real safe. The day we moved I had to buy new clothes for her and they moved her and bathed her and got her ready and took her in.

My parents’ health and independence declined dramatically in a short time. They moved together to Prestige and the whole process from intake, settling in, to the continued high standards of care has been exceptional. My parents brag about the food, both presentation and taste, and adore the attentive staff who care for them with patience and kindness. Our family truly feels blessed to have found such a caring and supportive community where my parents feel at home.

My loved one really likes the meals. They get my loved one up and moving even though she doesn't participate in many activities they keep her moving. I would recommend this. It was the cleanest and nicest accommodations compared to everyone else. The rooms are nice they are built great and it is a comfortable environment. The one thing is sometimes they wait for my loved one to do things on her own and I would like for them to be a little more assertive. The safety protocols and covid guidelines are really good with this community. All of the aid and nurses know my loved one by name. It is nice to know that people are interacting with my loved one.

My mom recently moved to the Residence at Whitehall and absolutely loves her studio apartment. The staff are so friendly, patient and helpful. The residents walk around with smiles on their faces and friendships are quickly made. I am so thankful that I know mom is enjoying herself and know that the staff truly look after their residents. My mom married at 20 yo and never lived by herself. She is now 92 and commented that the feeling moving into the Residence must be the same feeling people feel when they go away to college and get their first place on their own. She couldn't be happier and neither could we.

My mother moved into Prestige Living after a fall this summer. She is 94 years old and needs help in some everyday activities. [Name removed], the community director there, was absolutely amazing helping us with the move-in and transfer of care from Mom’s rehab facility. She went above and beyond in coordinating things and helping me out. The caregiver staff has been very attentive and kind to Mom. We highly recommend Prestige Living. Just the right size and the right fit for our mom.

This was my first experience with an assisted care facility. This was a very positive experience and we would recommend it. The administrative staff are proactive and consistent. They helped me be comfortable with the transition. We intend to use this community again.

We would highly recommend the Shorehave community, the outside surroundings and walking areas are beautiful. The community is situated near a pond where they residents can sit by the water, it is a very pretty setting and peaceful. The administration has done such a great job making our loved one feel welcomed. It is a very nice community, our aunt is very happy. There are plenty of opportunities for residents to participate in activities, and the value for cost is very reasonable and cost effective.

This is an excellent community. This is a great place compared to the one that we came from. The staff are very great. The activity director seems to do a great job from the things that I have seen from when I was around.

Town Village is very vibrant. There is always something going on for the residents to participate in. Everyone is friendly here. The staff are wonderful to work with in I have questions or concerns.

Our family was able to have an in person tour and the Town Village is an absolutely beautiful facility. There are so many wonderful things to say about this community, but location wise it was to far from the area our parents were familiar with and to far from their doctors.

My aunt and I toured and she decided to move here. -Food -Walk out patio -Chef

The feedback our loved one gives us about the meals and dining is that she is really enjoying them. The aesthetics of the facility, the room layouts, the friendliness of the staff and the value for everything you get has really stood out to us.

It's a very friendly and open atmosphere. With the restrictions that we have today with Covid, they seem to be really on top of that, which is a plus. The staff have been very pleasant. My loved one has gained a little big of weight since she moved in, so the food is pretty good. She's really enjoying playing bingo but hasn't tried a lot of the other things. I think she would really enjoy the water aerobics. But they offer plenty of opportunities for activities.