Grace Management, Inc

Once my dad adjusted to his new surroundings things settled down and got much better. This time of adjustment was challenging and we managed to get everything I.e. dining, laundry, assisted activities on a schedule that worked. We are now looking forward to the future and a better lifestyle for dad in a safe surrounding and activities to keep him occupied.

Nice facility. Very friendly staff, tiny efficiency/kitchenette. Mom needed to have a full kitchen.

My loved one has only been here a short time, but so far we are very pleased with Town Village! The place is very nice, the facilities are very attractive and well kept, and they are currently updating both the interior and exterior of the community. The people here are wonderful, everyone is very friendly, including both the staff and the other residents! My loved one has had a few complaints about the food, but they've been very accommodating! The chef actually came out to meet her and ask her what sort of things she liked. She gave him a recipe book with some things she likes and he said that he'd try and work a few of them in when it was possible! They've also got a good variety of activities and events, and Mom has already met a few people as she gets settled in. Overall it is a friendly, vibrant senior living community, and we're very pleased with it.

Overall I think they do a good job at Elmcroft of Mount Washington, for the level of care that they are able to provide. Their staff is very friendly and helpful, and the facility is clean and organized. However, I do think they need to be a bit more in-deoth with their evaluation procedures. They evaluated my loved one and told us it would be fine, but it became clear within a week that he was more than they are typically able to handle. However they were very accommodating, and tried hard to make things work.

I had a positive experience with the Town Village Tulsa. They are very helpful. The staff and residents are very friendly. It is a nice atmosphere. They have fun activities. The value is also pretty good.

My father is staying at Brookdale Peoria and things are going good. They have his meds going good. They keep his room and the whole place very nice and clean. The meals, activities, staff, etc., are all very good. Dad really likes it there.

We moved here about a month or so ago and very nice. The apartments are nice and big and kept up to date. The food is good but could be more portions. The staff is great but they could use some more help definitely under staff.

We are very pleased with the services and care provided thus far. There is one obstacle that we are tying to overcome regarding the forms for VA for Veterans Spousal Pension. Windward will only provide their "in house" form outlining the care they provide & will not complete the simpler form requested by the VA. This has caused a delay in processing and if not resolved would create a need for us to move my mom elsewhere due to costs if the forms cannot be submitted to VA using what Windward has provided. It seems like a simple request but it has been refused on two occasions. (Once with daughter of resident and once with VA benefits coordinator assigned to the case)

The staff is wonderful and caring. Everyone is friendly, and it's clean. I would recommend Prestige Assisted Living At Mirna Loma. Residents appeared to be happy and very proud of there facility.

We placed mom here a couple of years ago. This was convenient for the family to get to. We liked the dining room and they were big and clean. They had changed ownership and have done improvements since we have been there.

They are extremely friendly, have great activities, good at putting people together when your new to make friends easier, nice apartment sizes, they include a security wrist band which was needed one day when gram fell into the closet, food is good but rotate same meals so residents get bored with the food so they have made multiple changes by bringing in ethnic foods, new silverware, the menu has good variety. They have replaced the carpet with new and have put in new hard wood floors. Bathrooms were spacious but not well equipped in the tub/shower area as the seats are in the corners when they should be placed in the center more to people who really need to sit while showering. She did not like the girls that help out as they were not reliable and sometimes did not show up at all. They place new people together in the dining area every night to meet new people.

It's a clean place, and the staff is friendly. It took about a week to get a work order for a light bulb to be changed. So maintenance has been a little slow. The linen service is prompt and they do a good job. There are some nice activities there. They do have transportation available for appointments. The food I would give a four, we were very impressed when we ate there at first. Though we have had a meal that was just okay. I feel like they have a good variety of menus and salad bar. It looks good to me.

On the whole it has satisfied my needs.

We weren't here very long, my loved one passed away shortly after we moved in. It did seem very clean when we were there, and I don't think that we ever had any concern over lack of care, or anything like that. I think they did a good job.

Hospitality model. Luxurious for independent living. Similar to Horizon Bay in that they people requiring nursing care will not be able to stay. Has a Memory Care unit, but again, cannot offer nursing services.

My 94 year old father is in here. He loves his new home, and I am very happy with it. They have many activities and you can be as active as you want to be. Love the friendliness of all the people and staff. Great place to live

Very good so far. There were a few things that disappointed. I felt that they would have seen her a little bit more. I know they are a Independent living community but it is small and she has Dementia. A little less helpful than I though it would have been. I am quite Happy overall with everything else. Worth the value

We looked here as we were touring. It was a very nice place. I think it was just way to big for my mom. She really didn't need so much space, and would have been a little overwhelmed I think. It's very nice, and the people are nice, it just wasn't a good fit for us.

The thing I would most commend Elmcroft of Tempe for is that they were extremely compassionate about our situation, and at many levels everyone has been exceptional in the transition. They were trying to be there for me in every way they could. I think their food is just so-so. Although I admit my dad can be a real picky eater. I went to fifteen different places and investigated them intently, analyzing them on a spreadsheet, and I have to say, Elmcroft really stood out and stepped up for me.

Our loved one was only here for a brief time, but overall I think they did a good job at Sedgwick Plaza. It was a nice looking, well kept place, and the staff all seemed very friendly. They are worth a look if you are looking into senior care in the area!