Grace Management, Inc

The whole experience has been THE BEST! Heather, the administrator went out of her way to help our family. [name removed], the dining room server is SO friendly. My parents have been playing bingo and poker and have people they say hello to every day!

No complaints on all fronts. What I like most, you feel like you're accepted in their community.

When visiting TN we looked at multiple places in the area that were somewhat within my aunt's limited funds. My parents had researched places nearest her home, but were not within her budget. A place for mom, listened and took into consideration my aunt's level of care needs as well as financial hardship. They sent us a list, as well as connected us through phone and email to each location that fit within these guidelines. We did all this within 1-2 days. (visited, decision and move in!) We visited each place and hands down The summit of Germantown far exceeded ANYthing we thought possible, and we have seen a lot! Here are some positives: Staff- from the front desk, to the kitchen crew, to the administration everyone is very welcoming and kind. It feels like a community from the front door on! My aunt started in independent living and had a bedroom, kitchen and living room. After almost a year in this setting, it was time for us to move her to assisted living and my mom was not eager to make this decision due to fear of losing freedoms and self worth as well as dropping down in size of living space. On my visit we looked at rooms and decided that it was in the best interest of my aunt as my mom was paying additionally for someone to come in to help with meds, baths, and daily living. (Upon moving her to an efficiency style room where they provided the furniture if we wanted (we did use theirs) my aunt's reaction on entering the room set up- "It's so big!") Setting- Clean, safe, easy to maneuver. The summit has each level of care needed : independent, assisted, and memory care! There are TV's in the main spaces, activities galore, fireplaces where residents gather, decor that is warm and inviting throughout! It has always looked and smelled clean- and I never schedule a visit, I just pop in! My aunt is now in an efficiency style housing on the assisted living floor and EVERYONE is so nice, welcoming, helpful, upbeat. From the residents to the staff I have nothing bad to say. I am a RN and have seen many many things and The summit surpaces all expectations. Negative- I only have oneish, and it isn't that big of a deal... We were not aware of the need for a TB check prior to changing care levels. Also, getting the cable turned on in the room we were moving to took longer than we anticipated... Again, we did each move in or around very quickly as I was only in town for a few days, so not much prep time on either participant's part... overall.... This is nothing that we weren't able to overcome. The facility worked with the Dr's office to get the necessary tests done quickly to get her transfer completed in a timely manner. I was asked to rate The summit of Germantown on a 1-5 scale, 5 being the best- I would give it a 10. No joke. We love them and tell everyone about them! I hope they have room for everyone that needs one!! If rating A place for mom, I would also rate them high- maybe a 9, only because they checked it too often sometimes!! the facilities we were offered called and texted so much on the front end it was hard to concentrate on getting the move done! How often can we say nowadays that people over did their job!! I'd rather this than not calling me and me needing info. Summit- keep up the good job! We appreciate you and your resources.

I enjoy living at Sedgwick Plaza. I have been here a little over a year. Love it! I would recommend to others.

We rate The Summit a very strong 5! We have been pleased beyond description with virtually every aspect of our experience here! We are very thankful to [name removed]for guiding us here. When either I or my wife becomes deceased or incapacitated, we might need to contact APFM for nursing home references. Don't know when that might happen, but we hope it will be several years from now.

We 've been very pleased with Brookdale Springs. It's been a year since we moved in. The staff is very warm, friendly and helpful. It's very clean. The happy hour is so entertaining and fun. Residents are friendly and seem content with Brookdale. New management begins [date removed]. Name changed to Inspiration of Mesa. We hope it Continues services as well as Brookdale.

My mom loves living at the Ranch. Had everything my mom/family was looking for, friendly staff, located close to family, affordable

The food and service was excellent and priced nicely. I would absolutely recommend this community to others.

Make sure the food options are to their liking. Understand that it is only at about 1/3rd capacity and that activities are sparsely attended. I would recommend to others.

The food is excellent. I'm very satisfied here. Excellent location in Scottsdale. Activities are plentiful and varied. Card playing is my favorite. Exercise classes are excellent. Teachers understand this population.

The staff is cheerful and helpful. There's a very welcoming atmosphere overall. The grounds and building are kept up and any complaints that I've been aware of are resolved in a timely fashion. I'm quite satisfied with my choice of living here.

Very responsive and accommodating staff members. Yes, we would recommend this community to other families based on the experience so far.

During a time of great turmoil for our family as we searched for a safe and appropriate living situation for my Mother, the staff at Palm Bay Memory Care were nothing short of amazing. They helped her quickly feel comfortable in the new environment and helped me to navigate the ins and outs of all the paperwork and preparations we needed to make for move in. We are grateful for the kind, considerate and very caring staff as we navigate this new normal.

My friend i helped place is a picky eater, so id give it a 4, but she is hard to judge. But all in all I think I got her in a safe place near to her family which was really the important thing

My mom absolutely loves it. Town Village stood out from the moment we walked thru the front door. There was a hustle and bustle, lots of smiling faces, a group of ladies playing Mah Jong who invited us to sit down and play, and so much more. My mother loves gardening and she was quite taken by the gardening opportunities onsite( Town Village provides the raised beds and all the potting soil) and the proximity to Dixon Gardens and the botanic Garden. Less than one week after she moved in, our family found ourselves dealing with the sudden death of one of my brothers. The Town Village community and staff provided so much support to my Mom. I actually think she was able to work thru her grief better at Town Village than if she had been at home. It is a wonderful place for my Mom.

There were two primary reasons why my wife and I were ready to move into an independent living community. We were tired of planning menus, shopping, and cooking our food, and we felt that we needed more social interaction. Town Village Audubon Park has more than met our expectations. Three meals a day are served in our dining room. The only exception is Sunday dinner. However, there is a bistro on site that is opened a few hours each day and they have a limited menu but also a refrigerator that is kept stocked 24 hours a day. With a varied and nourishing menu one can always find plenty to eat. It may not be like home, but it is good. The staff is very accommodating and understands the needs of the residents. An activity department has special events planned each day so that you can keep as busy as you want. In addition, there is an on-site Indoor pool where exercise programs are offered. Another major plus is there is an on-site primary care clinic that is staffed every day. Their object is to keep the residents out of the hospital and in this regard they offer vaccinations, blood test, and can meet your other medical needs in the comfort of your apartment. So even if you have a primary care physician medical care is available on site. Town Village Audubon Park checks all of our boxes, and it will yours too.

No complaints - very clean and staff helpful while we were moving in. In general, pay attention to details - it can be a stressful time and there can be a tendency to rush thru. Pay attention, listen attentively to everything and everyone - friendly chat to staff and residents can be telling. My last point if it fits anywhere is more general to any spot a family decides on, is to get to know a staff person - make a connection that you enjoy with a knowledgeable person who interacts with your loved one- so they know you are there even if not physically there. It's helpful to have another contact at the residence for eyes, ears and heart of your family person.

Acacia Springs has everything I need. The apartment’s are nice, there a lot of great activities, and the food is good. All of the staff are very nice and helpful. People that live here are friendly and it is easy to get to know them.

The facility is bright, light and CLEAN and doesn't smell like old people. Everyone is super nice - always smiling and extremely helpful if you need something or have a question.

The only complaint she had was sharing a bathroom and it didn't get cleaned very often. Also, they would only help bathe twice a week and my mom has always bathed daily. Staff was great, food good most of the time but they were very accommodating about getting you something else if you didn't like what they were serving.