Grace Management, Inc

I love the warmth of residents and staff. The concierge is a huge benefit and blessing to visitors and residents. The activities director and staff do an excellent job along with transportation to and from church, appointments, grocery stores and banking.

[name removed] who took us on the tour was splendid. She listened carefully to my friend's needs and took us to units that met those needs. [name removed] who I guess is the business manager handled the lease in short order and answered all our questions. The staff is quite responsive. My friend loves getting food at the Bistro where she can get a range of options over a several hour period if she doesn't want to go to the dining room. Finally my friend is selling her car as she finds the transportation service offered at town village to meet most of her needs.

I absolutely love it here. The staff and residents are wonderful. I feel so blessed to have found Parkrose to spend my senior years at. There is something for everyone here for activities, trips shopping and local events, or just hanging out with new friends doing jigsaw puzzles or gabbing. Even the food is good. I personally have nothing but good things to say about Parkrose.

[name removed] has been there since [date removed] ,and the first thing she told me when I asked her what she thought of her new (apartment)and she excitedly told me how clean the place was. And the group of girls taking care of her were so nice and kind and gentle and caring when they came in the mornings to help her get up, shower and put her clothes on for the day.

The staff brings a great vibe to all the residents, almost "resort/vacation" quality. They address everyone by name and are very friendly. The facility and grounds are beautiful and tastefully decorated for each holiday season. The whole transition for my mother-in-law went smoother than expected.

This was our favorite place! Definitely all 5 stars. [name removed] was terrific. I loved our apartment and so did our little Pekinese-- she loved the inning around in our yard. It was worth every penny, but unfortunately we just could not afford it.

Friendly staff. Clean facility. The price and location stuck out over other places.

I think it's as good or better than one can expect for the cost. My friend is blessed to be there and she would recommend it to others.

5 for everything. They were very kind and easy to work with. Very attentive and caring.

My mom and stepdad have been very happy at Portside, they are very engaged and stay busy. Physical therapy is on site and they are staying mobile in the independent care side. So much better than being home alone with not much interaction. They are eating much better too! It has been a blessing for our family.

What we like the most about Shorehaven is the leadership, price, communication with loved one. Yes, we would recommend this community to other families based on the experience.

Honestly, the faculty and staff have been amazing in helping her get acclimated to her new home. Had a very difficult time initially because she did not want to move from her old place, but as she has settled in, she's happy to be there.

Their food is sometimes suspect, but with the meals being improved I would recommend this community to other families.

As to value for the money, it's expensive. It's not out of line for what this kind of care costs, and I feel like we are getting our moneys worth. We are in the Gem, the memory care unit. I like that the staff are employees of the Gem, and not contractors. Everyone seems to be on the same team, and they have hustle. Because there are only 32 residents, the staff really get to know each person and what they like and what they need.

My father always talks about how much the staff check in with him. I am thankful for [name removed] getting him to do things he may not otherwise do. I think the value/money could be better

They took very good care of my mother. All the people on the staff are very friendly and help my mom whenever she needed it. The studio room was big enough for her. It’s was very clean and I highly recommend !!

The dining staff has high turnover. Corporate reorganization has resulted in lots of changes. No current sales staff but being worked on lots of movement in and out currently. Biggest challenge is food and dining staff @ Camilia. The facility is friendly and has a warm atmosphere.

The entire staff strives to make this a loving and comfortable home for all residents. Residence are encouraged to eat with others in the dining area and join as many activities as they feel comfortable. There are multiple opportunities for outings, including lunch and shopping. The Physical Therapy team is top notch and the director of nursing is truly an angel.

The staff are great and very caring. The food is good for an institutional setting. Everything is kept very clean and transportation is available if I need it. I have a small apartment with kitchen, living area, bedroom and bath. A little over 600 square feet. I also. Am able to have my cat with me. I don't participate in a lot of the activities other than trips to local restaurants or grocery stores. There are art and calligraphy classes as well as games played through out the week . plenty to keep busy

Very accommodating to all of our needs. The price is great! Staff have been professional since the first day we visited.