Grace Management, Inc

I arrived at Brookdale Northbrook almost 7 and a half years ago from Massachusetts. I did not know anyone. since I have arrived, I have made many friends. I cannot say enough about the fantastic staff. Almost from day one each and every staff member knew my name and was willing to help. I love it here.

Town Village is a beautiful facility in a lovely setting. It offers a wide range of activities, has multiple dining options with quality food, with a dependable staff and good management. The apartments are large and well laid out, and the entire village is peaceful and friendly.

I really did enjoy visiting Brookdale Northbrook! The community was very clean and inviting. Everyone stops and says hello. The layout of the apartments is nice and spacious. The apartments have plenty of closet space! The community overall is well kept.

I really love living here at Brookdale Northbrook. The staff and residents are all very kind. I have made many friends! My favorite thing I love to do is go on the outings where our opinions are accounted for each week on where to go! Great Place.

They truly are all 5's. I spoke with one of the daughters yesterday to get their feelings as well. Then got sidetracked on the golf course!!! They have great staff and we would absolutely recommend them to other families based on the experience we have had so far.

We are moving in soon and have had a wonderful experience with the management team especially Hope our sales director. Our tour was very comprehensive. We Have met great residents and are looking forward to making this our home. Staff is accommodating and eager to please.

My mom passed away at the end of June- I have only positive things to say about The Highlands and their staff. Overall the facilities were great and the staff were very caring to my mom and to my family in her final days and I would recommend The Highlands to those who can afford it.

My mom has passed away, but we loved Augustine Landing. They have been great. They do a great job with events for the residents. I would absolutely recommend them to anyone looking.

I highly recommend prestige community! The staff is beyond amazing. These are some of the most kind and caring people I have ever run across, I can't say enough good things about them. The administrative staff from top-down is also amazing and I highly respect the job that they do. Prestige gets a 100% in my book!

Town Village is a very nice place, clean, friendly and good people. Have had a few issues with the prescriptions, but I would put the blame on the pharmacy It is a very clean facility. Staff even with some turnover is very good. Kitchen crew is great and most nursing staff, is very good. A little short staffed at times. We've had a few issues with someone coming to help mother with showering, but other than that, very good. Food is very good. Sometimes needs a little more seasoning, but understandable due to clients. Good range of selections and additional food available in Bistro My There are a lot of activities available to do. So far very reasonably priced for the care given.

The unfriendly do not last long there. They had a really good chef there and he left. They do ok most the time now after the adjustment and new people hired to cook but their original chef was amazing. Tons of activities, however my parents are not physically able to participate or too tired too now. Cost is fine... they complain but you can't get all the above for any better price. The comforts of home and community and knowing they are safe it is worth it. Town Village lives up to their slogan... It’s not like home.?It is home. From the front desk person, the bistro, the maintenance department... it is a village! Not just friendly sales people to get you in... the services they offer with additional care is very helpful too. They helped us get all the paperwork done to get them electric wheelchairs so they could be mobile and worked with them for weeks to learn to drive them properly in the facility. They have been quick to respond in times of need as well... when they aren't well, can't get up or times they have even fell.

When I toured this community, I could not believe how caring each associate was. The food was fantastic. well presented and garnished. The servers were very attentive to ensure the residence needs were met in the dining room. I would feel very comfortable bringing Mom here to live rest of her life. I live all the way across the country in Tampa, Florida, I know that the residents here are well taken care of and mom will well, taken care of! Inspirations of River Centre is well maintained the carpets are clean and the ambience is fresh!

I would highly recommend Brookdale to them. I've toured 3-4 other places and Brookdale is the cleanest. Very pleasing look. People who work there are great. We are very happy there.

I spoke with [name removed] the Sales Director she was very nice and full of information. I’m looking for a family member who is not really wanting to leave their home. [name removed] spoke with them and encouraged them to just try it! She said, “ The community is not perfect but we are striving to be and of you ever find something you don’t like let us know.” We appreciate the fact that she was honest and wanted to help.

I'm very fond of a lot of the care staff here, the dining staff is great and helpful. Apartment size in nice. I like that the community takes us on outings! I have lived in this community over two years!

Resort-like atmosphere! Great staff, lots of activities, delicious food, clean facilities, great location,ample parking, entertainment, rides to the doctor,nurses on site, so many extras! This place far exceeded our expectations! We highly recommend it.

My daughter and I were given a nice tour of the facility and we were pleased with the atmosphere enjoyed a complimentary dinner in the dining room. Great service, excellent food. I have the one bedroom apt with nice view of the pool. Plan to spend my last days here.

Most everyone at Portside at Grande Dunes seems happy. They have a good Church service there onsite each week on Saturday, mom and Frank seem to be very happy. The staff is continuing to push them with physical therapy of some type pretty much every week day which is so good for them. They have many options for physical therapy too

The food is wonderful. Eating in the restaurant is like going out to eat. maintenance is quick. Staff us friendly.

When touring other place. I've came back 3 times. I said "this is it" Loved this place. Very impressed.