Grace Management, Inc

My mother is doing great since moving into the Heritage Oaks. She is making many new friends. The apartment she is in is comfortable and clean. The meals, from what she has mentioned, are good. She likes the dinners.

I toured this community for the care of my father. The staff is nice and professional. They were able to inform me of all the options offered. The menu was nice. They had a nice active list to choose for good care for a loved one. They do charge for extra services that we would have to look for that might be unexpected.

The Brookdale Springs Mesa has been a positive experience for my mother so far. The place is clean and the apartment she is in is comfortable for her. She is happy with the melas that they provide and is really enjoying all of the activities.

The staff at the Brookdale Springs Mesa have been very friendly and welcoming to my mother. The place is kept very clean and we are comfortable with the care she is receiving there.

Very busy place. Still have some unanswered questions, since I had to leave before the full tour was over. Pool is a nice feature. Very accommodating of family visits.

This community was our first choice. It is a brand new community and I did not see a lot of people when I waked around. The place we chose is a little closer to us. I think once they fill up more it will be a good community. The people I did meet were nice and knowledgable.

[Removed] met me and took me on a tour of the facility. This facility includes 3 meals a day as well as other activities. The close proximity to the hospital is a plus as well. Pull cords in various locations throughout the apartment is a great added feature.

This is a pleasant community, and my tour of it went very well. The community from what I saw looked great. You could tell they do a good job with the cleanliness of the facility. Everything went very well, but it was too expensive for my budget.

This community is very nice and very clean from what I can see. The rooms are double the size of any other rooms that I saw and that is a bonus. My only issue is that when I walked in to take the tour and was walking around I did not see any staff there at all. I thought that was strange. Just because my mom would need assistance from time to time.

I liked the Brookdale Northbrook. I was a nice place and everyone was very friendly while I was on my tour. They seemed to be more willing to provide assisted living than other places.

My mother in law loves it here at this community. Everything has worked out very well for her since her move here. It is a very nice place, and we are comfortable with her move here. They have a good staff, and they are great at what they do. They have activities available for the residents when they are ready to participate. The meals could use some improvement. Overall we know is she in a good place, and she is safe. This is a community I would recommend, it has worked out well for my family.

This community was our second choice. The people we met during the tour were above friendly and helpful. The community seemed clean. They allow small pets and they offer daily activities.

The rooms/apartments are very good. The kitchenette doesn't really need a stove, but it's really nice to see. The 7am to 7pm dining is something else, very nice surprise. Other places only offer set times, and that's it. The exterior is not exactly the most inviting, but we live inside, that's what matters most.

[Removed] was very nice and informative. Facility was very nice. It was my second choice---4.7 rating

This is a nice community. We were hoping mom would have been able to do a respite stay here but the do not offer a secure unit for memory care. They have people come in to perform for the residents. The community is clean and I would recommend it.

The people we met at this community were nice. This community was larger than we were looking for as there would have been more walking involved. The community seemed clean.

My parents are doing well since their move to this community. I do not live in the same state as them, but from what I have heard they are happy at this community. My tour and the people I talked to while I was there, was very kind and pleasant. Overall so far everything is working out pretty well for my parent at this community.

My parents are in the retirement side and at first the apartment had some issues but once I told the staff they were right on top of fixing the issues. The cook recently quit so the meals have been horrid. They have pictures of meals for the day and have soup available all day. My parents have the option to eat 2 meals they offer. My mom has developed friends and feel part of the community but not ready for activities yet. They recently got robbed, the police are working on the issue and getting it resolved but there have been no other issues with housekeeping.

We were impressed with the property and felt like Mom would be treated like family if she were able to afford living here. The family felt like it was a bit farther away from them and from her doctors and hospital.

We really did like this community and the people. The staffed seemed to be very accommodating and helpful. We liked the community and what they had to offer we just thought that there were a few places a bit more elegant then here.