Grace Management, Inc

My mother and my mother-in-law are both living at Brookdale Northbrook. The facility is fairly new and very clean. The apartments are nice sized and well taken care of. The staff try hard to please the residents in a difficult business. They will accommodate most requests as possible. Normally they have excellent activities but, due to Covid, they cannot do much right now. Looking forward to next year when things return to normal hopefully.

The activities at The Atrium are great, everyday they had bingo and chair exercises. There was also arts and crafts, and every Friday there is a happy hour with horderves, you could get a drink if you wanted and as well as invite your family to join. There was always something going on. When it came to the meals there was a lot to choose from, cafeteria was always open. They have two entrees each day, and if you weren't able to go down and get the food, they would bring it up to your room.

We are more familiar the independent side of the facility, but we thought Sedgwick Plaza was very inviting and the residents that were there that we saw were very willing to introduce themselves and welcome our loved in. We would recommend this community,

Prestige Assisted Living is a nice facility, it is a good place. The rooms are adequate. The food would be about a three out of five, it could be better. We would recommend this community to a family or friend.

The care we have received during the pandemic, exceptional. The food has failed some. at least have better hearty options.

A difficult time for a review at the Covid-19 issue. The staff all have gone above and beyond to keep us safe. I'm sure that no other place could be better. They are providing activities for getting together/visiting family, etc.

I think the community has done a very good job keeping us safe during the pandemic. I'm quite satisfied living here. In ordinary times there are enough classes and entertainment to keep one occupied. The food is consumable, overall, quite good, but certainly not exceptional. The staff here has been helpful during this pandemic period and the young helpers have really excelled.

Thought the window chat was great, but with [name removed] in a wheelchair, it's impossible for her to go very far outside because the cashier didn't have footrests. It is possible to get some chairs with footrests. [name removed] legs are not very strong.

We chose Brookdale Northbrook because of the location and my dad needed an extra level of care that they were able to provide. Their apartment here is adequate for their needs. They do think that the food could use some improvement. The facility seems to be very cognizant and safe during covid, they are doing a lot of cleaning and being smart about it which is great. Overall I would recommend the community.

Well run. Many activities. Interesting people. Specials: gym (and gym leader), special lectures, etc at Oakdale. Lunches and talks.

I have lived at the Sheridan for four years, and I am very satisfied here. I intend to spend the rest of my life here.

I have been very happy here - (2 years) I have made many friends, left home due to illness, but this is a part of life. It has been hard to have to be "locked in" (very necessary for our well-being). but miss my family here and in New York, especially my 5 "greats"- no more hugs. The staff here is wonderful - people you can go to with problems - I would never find a better place!

We really liked the variety of activities this community had to offer, for example they have water aerobics. However, due to COVID there are currently no activities. The rooms are great, they entire layout just makes sense everything is easily accessible. The food could use a little improvement.

The physical building is comfortable and attractive and kept in good condition. The employees for the most part are very pleasant and accommodating. The activities are minimal, could be more interesting. My one complaint is the food. It is terrible and overcooked, mushy, fresh veggie, and fruit old and not tasteless. No one in this building will do anything about it.

The Residence at Bethel Park didn't really have care services for the residents, but what i can say is your allowed to hire outside services to come take care of your loved ones within the community, and they don't charge your extra for that. They have a good amount of activities, they take them to lunch, Walmart once a week, bingo, they have exercising twice a day. Every Friday night they have wine and beer. The bus services they have is amazing. They are very accommodating to the residents. This community is so up to date, it doesn't look like a nursing home. The price is very reasonable.

The food is the biggest complaint, they have good portions but the quality of the food is not good. It is pretty expensive, this facility was brand new when we went to look at it. The manager does a great job, she is very attentive. They do provide a one bedroom and two bedroom, they are very adequate size. The bathrooms are pretty big. They do give the residents refrigerators but they are dorm size so pretty small. We would recommend this to a family or friend.

The Shores is hard to get a hold of to let me know how my grandmother is. I can check on my grandmother during business hours, it is after hours that is hard to get a hold. The low numbers are low for COVID, but they won't let her go outside. I had to ask for the rent to be lower, ins They aren't allowing my grandmother to go to dining room. She is also coupe up due to COVID-19. I feel like the residents are felling like prisoners due to no activities.

The staff is very amazing. They have very good people working there. They raised the prices quite a bit on the levels of care after we moved in. They have a problem with bed bugs and they asked me to replaced the furniture, but we worked it out and they wound up replaced the furniture. We chose this community because when we visited we liked the staff.

The staff has worked very hard to keep us safe. No one here has tested positive. In light of the pandemic, this community has kept us safe while providing meals and activities.

They definitely are not for someone that needs a high level of care or skilled nursing care. The caregivers wanted her to be more independent than she was capable of doing. They were several things we paid extra for and do not believe they were being done as expected, including dog walking and daily trash pick up. At the time, we chose this community because is was beautiful, they has a two bedroom apartment available, it was close to our family, and the food was delicious.