Grace Management, Inc

Toured and really liked the well-equipped physical therapy room

Outer appearance needs updating, but interior was clean. Staff was pleasant. Not plush but still nice.

This is a possibility. A few draw backs: Need to find someone to manage medications. Cable, phone & internet are extra charges

My loved one used to live in Acacia Springs, and overall, we had a very good experience with the community. My loved one's needs increased, and she needed more help with her medication. Unfortunately, Acacia did not have openings in their more advanced care unit, so we had to move out.

I toured this facility when looking for a place for my loved one. The building itself is a bit older but overall very nice. However, everything was a lot more spread out and that was my biggest concern. To get from the room to the dining area or any of the activities areas would be a trek and that wouldn’t have worked well for my loved one. Their method of charging for assisted living was difficult to understand as well. Their prices were pieced together through different things they offered so it wasn’t just one monthly charge but rather multiple monthly charges. It ultimately wasn’t the right fit for my family’s needs.

The facility was beautiful, the food was outstanding. & the staff was marvelous. The apartments themselves, while accomodating, lacked a doorwall, which is high on my list of priorities. Otherwise, high up on our list of contenders.

From our first moments here, we have seen smiling faces everywhere, and we have never felt patronized or uncomfortable. The staff and the management are sincere, warm, and genuine. They really enjoy their jobs and the people they work for. We were warmly welcomed immediately by both the staff and the other residents. The activities here are excellent. One resident told us when we arrived that "If [we] are bored, it's [our] fault." and that is right. There are lectures here, efforts for the homeless, happy hours, live entertainment, and so many other things. They also have excellent groundskeepers here and cheerful housekeepers that come once a week. We are so happy here. I really do think this is one of the best communities

This facility is people oriented and my overall experience has been pleasant. The staff members check on my Mother a lot and they give her the liberty to do some things on her own when she wants to. One thing I liked is the housekeeping staff came in and showed us how to set the room up to allow her more room to walk around. They are also very good at keeping her room clean. Like any other facility, there have been a few bumps in the road in the beginning. There was some issue of miscommunication and when I gave them one of her medications, somehow it didn’t make it to her. The other thing that is a small issue is that when my mom receives her food, it’s sometimes cold. I would recommend this facility to other families.

Big rooms. Good location. Lots of activities and PT on site 5 days/wk.

While deciding on a place for my mother, we were told by a representative that this community had a better assisted living area compared to another location that we were interested in. In the short time that my mother has been there, the care service has been very good. The staff seemed to be doing everything very well and they know what they are doing. They check on my mother every two hours which was good. At night, she likes to keep her door a foot open when she sleeps and the staff respected that. However, there was a night when another resident got out of his room and mistakenly gone into the other rooms. I complained about this to the staff and they assured me that it won’t happen again. They suggested having my mother’s door shut, but because it made her feel comfortable she didn’t want to. The staff still remained very kind about that. Any complaints that I have had they take care of it right away and it all resolved very well. Every time that I have gone there they’re just so friendly. I have yet to meet anyone that is not.

Friendly and courteous staff who really are interested in assisting Mom.

My sister is doing really good since moving here no comparison to the other place she had been at. She is very active making friends and doing the activities. The food is way better than what she had prior to where she was. The staff is so friendly and nice here very helpful if needed. I would recommend this community.

the beach house was very clean and everyone was welcoming and friendly - we had a very good overall experience - would recommend visiting

Nice facility. Pleasant staff. Well organized with staff stations on each wing. I would recommend.

I had recently taken a tour of this community for my father and I have no complaints of how things had went for him. The staff where on time to our appointment and made sure to answer any questions I had for them in detail. I thought the property was nicely maintained and had a lot of great amenities for the residents. It was just not the right location for us in the end decision.

I liked this community when I visited. The person I toured with was friendly. The community seems to offer some nice amenities. This would have been one of top choices if we had stayed in the area.

This is a very beautiful community and the staff did a great job with our tour, they took their time showing us around and answering our questions. At the time we were here there was no availability.

This community looked clean when we visited and they do have an indoor swimming pool. The people I met were very nice. This community was just a little to large for my loved one.

The tour we took at The Willows of Easley was very nice. It is a warm and inviting community. The staff was very nice and helpful providing information regarding what they provide for the residents. We chose another community based on the care needs of our loved one.

My tour of this community was a pleasant one. Everyone was kind, and helpful to my family, and I. From what we saw everything was nice, and clean. The staff we met was friendly, and informative. It was a good experience overall.