Grace Management, Inc

ratings answered above

The staff members we do encounter are great and very responsive. Our loved has mentioned they are doing bingo which is the only activity at the moment. The frustrating part is that the residents will only get a prize which is a piece of candy if they finish the entire board of bingo. The location of the community is very convenient and for St. Patrick's Day they are letting the relatives drive by and honk and waive to their family members.

All of the staff members we have encountered have been very friendly, helpful, and our loved one is really happy there. Our loved one enjoys the activities, however the food could use a little bit of improvements.

The communication between the staff and the community. I would recommend this community to others

Overall a great choice with a great value and proposition and services

My husband has been at Heritage Oaks now for over 2 years. I had moved him from another facility that was both unsafe and ill-staffed. Since I had this unpleasant experience I know what good care would be like.. He has been kept safe, active, well-groomed with dignity, loved by staff, and secure in a healthy and clean environment. I was truly impressed with the attention he gets, the activities he is kept engaged in, and the staff leadership I have seen first-hand at this faility. Although his mind is deteriating and his body is slowly fading his care has always been given with his dignity, health, and safety in mind. I would 100% recommend Heritage Oaks as a beautiful and professional care facility to place your elderly loved one.

I do have a few complaints, they have garbage cans out front that they do not pick up and you have to walk past them all the time. The other thing is the food is ok, but I am not able to eat some of it because of my stomach problems. The staff members are all very sweet, they are always doing nice things for their residents. They have also been doing very good with the covid regulations. I would recommend to others looking.

I do have a few complaints, they have garbage cans out front that they do not pick up and you have to walk past them all the time. The other thing is the food is ok, but I am not able to eat some of it because of my stomach problems. The staff members are all very sweet, they are always doing nice things for their residents. They have also been doing very good with the covid regulations. I would recommend to others looking.

Our loved one moved in right before covid, so our experience was pretty limited.

The community is clean and, they have reopened the dining room and they are eating in shifts. They have had no residence with covid, and their covid plan has worked well. I would recommend the community to others.

We chose this facility at the time because of the location, it was very convenient to visit for us and the price for it being brand new was very reasonable. She was in memory care so they were smaller rooms. It was difficult because we were in memory care, so the activities and things that made it so appealing we did not get to take advantage of. The meals were chef prepared and very good. I would recommend.

The community has a friendly staff, they are well organized, and very attentive to the residents. My loved one isn't as social as others, but I don't blame Shorehaven. The staff are responsive to any questions or concerns I have with my loved one.

We chose Windward Palms at the time because it was narrowed down to 3 locations and they gave us a deal that if we signed up by end of the week they would waive move in feed. They also had very good amenities that we liked as well. He is in the larger of the 2 studios, they have a huge variety on apartment sizes. I have never eaten here myself, but my father is not a big fan of the food. I would recommend the community, but they would need to the pros and cons. They had an amazing leasing agent but she left a couple of months ago. They do have a roach problem here, they have someone come in once a month to spray and recently more like once a week, I think this is due to the food being delivered to the rooms. They have a very unusual amenity, they have a program where if you sign up and make a request, each one of their properties (they have about 300) has 2 rooms that lets other people from the other properties for 7 days come and stay at no additional cost.

What stuck out to us about Prestige Assisted Living was the shower in the bathroom, it was a large walk in shower that was important to us because she is in a wheelchair. It was able to accommodate her needs better than others we looked at. The room sizes here are just fine. I have eaten here and the food was very good, they are fresh, chef prepared meals. Overall, I would recommend.

We chose Prestige Assisted Living because of the affordability and the location. The room sizes here are very but they were adequate for her needs. I ate here and the food was hit or miss depending on what was being served that day and they did have some chef turnover. I would recommend to others looking.

My mother and my mother-in-law are both living at Brookdale Northbrook. The facility is fairly new and very clean. The apartments are nice sized and well taken care of. The staff try hard to please the residents in a difficult business. They will accommodate most requests as possible. Normally they have excellent activities but, due to Covid, they cannot do much right now. Looking forward to next year when things return to normal hopefully.

The activities at The Atrium are great, everyday they had bingo and chair exercises. There was also arts and crafts, and every Friday there is a happy hour with horderves, you could get a drink if you wanted and as well as invite your family to join. There was always something going on. When it came to the meals there was a lot to choose from, cafeteria was always open. They have two entrees each day, and if you weren't able to go down and get the food, they would bring it up to your room.

We are more familiar the independent side of the facility, but we thought Sedgwick Plaza was very inviting and the residents that were there that we saw were very willing to introduce themselves and welcome our loved in. We would recommend this community,

Prestige Assisted Living is a nice facility, it is a good place. The rooms are adequate. The food would be about a three out of five, it could be better. We would recommend this community to a family or friend.

The care we have received during the pandemic, exceptional. The food has failed some. at least have better hearty options.