Generations, LLC

Dad will move-in to Paradise Village in 3 weeks. So far the experience has been beyond belief. Staff is exceptional in every way. The facility is truly a cut above any other we've seen. It's only 4 yrs old & developers truly went outside the box with their concept & implementation. It's very friendly, clean, inviting and just a wonderful place for anyone to live. While it is expensive, it's certainly affordable & more reasonable than many lower quality facilities with less amenities. Dad will really get a "bang for his bucks. We really like that there is just a reasonable one-time community fee, no long-term contracts & occupancy is month-to-month. Mobility scooters & pets are welcome. The food so far has been exceptional. It's a gated facility & is very secure. It will take some time for Dad (and me) to learn our way around as it can be confusing. Dad is very exciting about starting his new life here. May have more info after Dad has lived here a few months

It's been a very good experience with Carmel Village. The onboarding process was quite extensive but I'm glad that they were careful to get all the necessary information in advance. I see now how important this is. The staff is really nice and helpful. All needed adjustments were made quickly and the communication is very good with all staff including med tech workers. There are only a few caregivers who aren't as engaging but they still do their job. My mother absolutely loves the dining and my father is always happy to have his dessert after dinner. It's the little things that count at their age. The music every week is also something they look forward to. One thing I'd like to see improved is the housekeeping but it's fair

I do like the staff! They are very responsive and answer all questions with thoroughness and kindness. I think it's important when people aren't calling Wheatland to distinguish between assisted-living and Parkview memory care. The people at Wheatland when they toured and took Mom around the assisted living portion, which is quite different than the memory care portion. The food is better at Wheatland person per view. The facilities are better so in terms of that I felt they could've been more straightforward on the differences overall, the staff has been responsive to our inquiry and request this took my mom a couple of months to adjust that she is doing OK any of the residents in the memory care are much worse than she is so that is hard sometimes, but there are some ladies that are about her being. Thankfully, she has friends and family that could come take her out from time to time for lunch or to watch a Gonzaga game.

I remember [removed name] where my mom was in 2017-2019 as being a 5. That was just before that facility sold and a new directorship took over. So at [removed name], my husband is comfortable. He likes the food(!!) and the simplicity. He does not have Alzheimer's. So he is cognizant but is just very passive. The staff is sweet. There are several young women who are the caretakers and all are very kind, sweet, and seem to know [removed name]. I wish [removed name] had a little more each day that interests him. But that might just be me. The activities are tailored to table crafts, things geared to women, but activities Ray has no interest in. He has his simple iPhone on which he plays solitaire all the time. He has used the nice library there. but loses interest in the book quickly. We like the long hallways and destination corner areas. And the nice mural work throughout. I am so glad he hangs out in the activity room even if he doesn't get o voiced I. The activities. He seems content to just watch. The facility is easy to get to from my home in mission Hills. It is all very nice. To make it a 5, I wish he could be in a community where he has residents he can engage in conversation. He's in between assisted and memory care.

The staff is friendly, helpful, consistent and communicative. The facility and my FIL's room are clean and well-maintained. He likes the food. There are a lot of activities and opportunities to socialize (my FIL doesn't participate but that's his choice).

[name removed] is in the memory care area of Carmel Village. I am her sister and I assure you that this facility is excellent and would recommend it highly. 4.7....nothing is perfect but they are close.

The caregivers are friendly and work really hard. The family needs to be involved just like they would anywhere

Everything has been good for her so far. Loves the activities. Good community.

We chose this facility because of the convenience to my location, very clean and organized. Staff is very caring and compassionate when dealing with residents.

As a pastor I've visited lots of people in nursing homes and assisted living facilities. Paradise Village is a breath of fresh air. It's clean, quiet, free of any unpleasant odors, and well appointed and maintained. Its staff seem engaged and caring. I was immediately impressed, and felt confident in placing our aunt there.

Carmel Village is a nice facility with a very friendly staff. I have one friend in assisted-living and another in the memory care unit. Both have comfortable accommodations and the staff is very helpful cleaning the facilities. Both have commented that meals are adequate, but think menus could be improved.

Cedars at Paradise Village is a wonderful place for any retiree that needs assistance. Based on the experience we have had, we would absolutely recommend this community to other families who may need a place for their loved ones

The staff always keep us updated and well informed on how mom is doing. As far as the food goes, I think it needs to be warmed, sometimes when it is served it is cold. I would recommend Carmel Village at Clovis based off of our experience.

Other than the corporate office trying to add a surcharge when the contract stated no increase in price for a year, we love the care at Carmel Village. The surcharge has since been removed after us going to CDPH about it.

The overall tour experience at Somerset was pretty good. My loved one was not fond of the apartments. He thought they were too small and not located in the facility where he would have liked to be. The food we tried was very good and the staff were all friendly. It was just not the best fit for him

I think is a great property and community. I do think opportunities with the staff could be better, have to keep asking to get some things addressed multiple times. Cleaning his sheets and his room we have to end up cleaning after them several times. Overall is a decent experience, just a few things that could use enhancements.

All of the staff members are really good and super helpful. Our loved one does not really participate in the social activities but he really enjoys going down to listen to the live music entertainment. We do think the residents sometimes get a little to much sugar.

We really liked the community. The rooms were smaller than another community we saw.

We have been very impressed with the care services so far, however there could be some improvements. The meals and dining service could be better it is not the best, and it seems like the activities are pretty repetitive so they could offer more of a variety. Also they could improve on their internal organization especially when it comes to the laundry service, our loved one has had things go missing and the house keeping.

It was a good tour at Somerset. The staff were very helpful, and the key people made themselves immediately available to meet with. It had a very nice community dining room area. I noticed while we were there that the care staff seemed to have a frenzied pace. There were a lot of triage incidents and staff moving from once space to another juggling needs. I'm not sure if it’s like that all the time. I also saw that at other places we toured. Somerset has a religious connection, although it doesn't appear to be pervasive among most day-to-day things. But it affects some things administratively - for instance, they don’t serve pork products.