Generations, LLC

Some of the staff at Somerset Lodge were much more attentive than others. A lot of them were good but some were not. When we first moved my grandma there we were told this would be her last move. Then grandma got to where she would not be be able to eat on her own and we had to move her out. I think we were told what we wanted to hear just to get her moved in there. I was pretty upset about that. The call bell sometimes took 5-30 minutes for anyone to attend to her. She fell in the middle of the night and it took them a while to get there. They were definitely under staffed. I don't want to give all negative feedback because there was some good there too.

My mom stayed there but decided to go somewhere else. We have had a hard time getting money but supposedly the check is in the mail.

I have been pretty satisfied with the place so far. I think that they need to hire more care-givers though. The food is good and there are a lot of activities for the residents to participate in. I have been happy with it.

My 92 year old aunt moved into Paradise Village Assistant living in August 2015. She loves living at Paradise Village. The staff and residents are friendly, the food is good, she is enjoying the daily activities, she loves her room and roommate.

The experience with Carmel Village at Clovis has been very good. All the people we have met there have been very friendly and helpful. The staff is always smiling and says hello when we go in. They got to know my parents on a first name basis very soon after they settled in. They feel right at home and are very well cared for.

They are very friendly. Everything is nice and clean. It has a beautiful garden view from the rooms. Nice walking path. They seem to be responsive if you have any needs that need to be taken care of. The serving staff are very accommodating and very friendly. My experience at the Somerset Lodge has been very positive. My loved one is very happy here. I would recommend this facility to anyone looking for a place.

My mother moved into a really nice brand new apartment in Paradise Village and it is very well done and quite lovely. Everyone there has been very friendly and quite helpful. My only complaint is that when we ate dinner with mom there, there were a few gnats swarming around the kitchen and the food. Nothing major, but enough to be a little disturbing to me. They said they were working to get rid of them. Other than that everything has been great.

Pleased so far with staff, seems attentive and feels like a good place for patient. Wish they were a little more technology up to date so that better communication with family. Would like to get an electronic email of monthly activities .

They are doing an adequate job. The food was pretty bad in the beginning, but has gotten a lot better recently, after much complaining. They have a good gym, and I appreciate that. They have some classes we are interested in. I would give them a B.

At Emeritus at Sunrise Creek, they were all very helpful with my dad. They were very concerned, and really cared. I had no issues at all.

Very nice tour & informative too.

They had assigned seating for meals and we didn't like that because we thought he would get bored. I think the neighborhood had lots of sidewalks. I have friends who live there, she loves all the people there and she's very friendly and likes it but we didn't like the assigned seating.

I don't think that there is anything that is perfect or 100% but I would rate them pretty high. It's pretty clean, our apartments are cleaned once a week, a housekeeper comes in and dusts and vacuums and will change the linen on our bed and give us fresh towels and things. If you use their bed linens and their towels they do that but you have the option of having your own linens but you're responsible for taking care of them (I use theirs because I like someone making my bed for me!). The staff is very friendly, in fact, everybody here is very friendly. I had been living on my own for a number of years so it the experience of learning how to be in a community has been rather educational for me and its still an ongoing process. We have 3 meals a day, we have activities and if I don't want to be sociable that day I can stay in my room, but there are some I partake in and I do enjoy them.

We like it! The only thing I don't like as much is the food. I think the food could have more variety and sometimes the service in the dining isn't as good. That is feedback that I've gotten from my mom. Other than that, she loves it! They have a dining room, pool, gym, and even an auditorium. All that was so far beyond anything else we saw and the price was less. Their rooms were nicer too. The price is very reasonable especially for what they offer.

My parents lived here. My father weighs 240 lbs and it was taking 3 people to transfer him to the toilet and things that. The manager said that legally they couldn't have the third caregiver so my father has to leave. That's the only reason. My parents were very happy there and very stimulated. It was a good mix of people. The food wasn't great but the people there were entertained a lot.

Very nice but like other places better

On the short list! Very nice visit with the Director.

Expensive but medicaid. 1 year of private pay. 1 bedroom nice with beautiful grounds and shopping visits and pharmacy etc

I just had friend move her Mom there. Seems to like it. They just don't like the food much and getting meals not on time. Nice place I know everyone is having a hard time getting help these days. I do think they should get meals out better. My Mom is a diabetic.

The Paradise Valley Village has many good things going for it and a few rather bad, also. The architecture, construction, maintenance and management are excellent and a pleasure to live with, but, the food is way over-priced, weird and half the time so inedible it makes even Denny's look good. There seems to be a none working chef whose menue selections, layout and makeup are childish at best. The soups, salads, drinks are very good. Most buffets and maybe one meal per week are fine. The wait staff are very friendly and considerate. The $450/month food charge is unreasonable considering the above. Some residents are paying only $250??