Generations, LLC

The food was very good. My Dad really liked it. There were just not enough staff. Also, they got temporary staff... so when I would go to visit it was always different people. So, rooms were not kept clean. I did 95% of the upkeep. The care in general was not what we were lead to believe it would be. Again, this was due to the lack of staffing.

The staff is very nice. My apartment is very nice and has large bathrooms. I haven't compared Cherrywood Village to other places, but in my situation, it's a little expensive for me.

We chose Somerset Lodge because at the time when she needed to move they had availability. I visited and thought it looked good and it was also convenient to me. The room sizes here were fine, they do have 3 different ones to choose from. They accepted my mom under level 5 care, but they did not have enough staff to take care of her. She would ring the button and it would take forever to someone to come check on her so she would try to do things herself. We ended up moving her out.

If your loved one is independent this is not a good fit. The food is not very good and sometimes my mom goes without because she can't eat what they serve. In the past, the staff has not been as friendly as they should have. The price has been raised and we were told several things that would be done upfront but it was not. They have recently changed management and communication is better.

Meals can be the highlight of the day for people at this period in their lives. After two , month long visitation stays, as I reside out of state, I have found the food and service to be mediocre at best, at times painfully poor. I realize it is difficult for most to invest this time observing their loved ones living environment but I am sure for many like myself, unless Jesus walks through the door my parents are the most important people on the face of this earth.I am curious but there seem to be far to many five star ratings.

careful of added charges they don't tell you about.

This is a larger nice looking community. The people we met were nice. This community does seem to offer a lot of nice amenities including a pool for the residents and their families to enjoy.

Very new place. Not a lot of activities available yet. Units have very little storage space, price is relatively high.

We're kind of new there and are still struggling to get settled in and fully transitioned. It seems like there's some things they could have done to make it a little easier. It would have been nice if they did a little more welcoming, showing her around the place, making her feel at home, etc. Otherwise though, the place is very clean and the staff is very friendly, there have just been a few small issues like those mentioned above.

3500,month to month, lots of activities assists with diabetic residents,complimentary laundry facilities, private bathroom and shower, private mailboxes

They aren't really meeting our needs. They need to be a little more caring, as far as the staff is concerned. It seems like for them it's just a job. The food is good I would say a four and a half to a five. I feel like they sold more than they delivered. They really want you in the door.

Their level of services are diminishing – offering less and less services in their assisted living. It’s really now geared for someone who doesn’t get sick. They’ve cut back on a lot of services such as managing oxygen and insulin. You better hope you don’t get sick! It’s a shame.

Friendly people. Slow lunch and bad-tasting water. I'm used to Portland's water.lots of exercise equipment, but no staff to support it.

This place is very nice. The location is the only reservation.

GOOD: Only 2 year?s old ? very large (we like that) ? underground parking ? residents seemed closer to our age ? lots of activities ? reasonable costs BAD: VERY bad neighborhood ? No memory care We would love this place if you could move it to Cardiff by the Sea. Scratch from list!

Nice, friendly atmosphere.

The facility offered everything my parents wanted but not satisfied with the sales staff. After my parents put down a deposit and were verbally told things the staff later denied saying such things. My advice is to get everything in writing. I hope this was an isolated incident but don't know. They are still on a waiting list for an apartment and we hope something becomes available soon.

I'm just not sure my dad had the best care. He fell multiple times and once shortly after he returned from hospital with a clavicle fracture. He fell out of wheelchair. Also he had [amount removed]taken out of his wallet that was left in his room during hospital stay and when I reported it later after he was released I received no response or that they would look into it. When my son and I got there to remove his belongings and we had paid for the full month there was a worker taking a break in his room , she got scared when we let ourselves in with the key she left in a quick hurry. The doors to the rooms are also very heavy and old folks would struggle trying to open.

I’m a resident of Cherrywood Village and while I love my apartment and neighbors I think Generations ONLY real interest is their bottom line. In the past few months they got aground the Oregon law limiting how much they can raise the rent by imposing a $100 “surcharge” on rents. THEN they announced adding a 10% increase - which for many newer residents is $500 more a month. They also charge for take out containers and have increased all service fees for residents. In addition, despite resident requests and complaints the food is unhealthy: deep fried, breaded or battered and over sauced. I think if you’re going to keep charging residents more money at least food should be improved or some of that money should have gone into improving resident’s apartments and lives……but it is not. I cannot afford to remain here now and will be looking for a more resident friendly place to move to.

They are 'unofficially' affiliated with the 7th Day Adventist Church, and they try to keep you from finding it out when you tour the place. You learn about once you are already hooked on the beautiful accommodations, and they reel you in. It didn't bother me a lot in the beginning, but it got worse. I moved in to 'Paradise,' and it seemed that so many residents are either evangelical ministers, or are married to one, or are children of missionaries or ministers. That's fine; to each, his own. I knew the place was not for me and I moved out. I'm a very 'live and let live' kind of person. Others there might be the same, but it would take months and months to find other like minded people there. There wasn't any help from staff to be able to find other like minded people. There was such a majority of 'religious nuts' that I had to get out ASAP. It was a discouraging waste of time and money.