Generations, LLC

Very happy to have found this home for my aunt. The staff is friendly and very helpful. The facility is very well kept and comfortable and I can feel good that my aunt is well cared for and safe.

Haven't been there long but so far things are great, had some issues with one employee, more of a personality thing. The food is great and overall client gets everything he needs and care is also very good.

Rating is based on my loved one's needs which may be more than facility is designed for? I could easily see all five stars if I moved her in 10 yrs ago but then why would we pay such high rent with a more independent family member? Thus it will never be the care that we want to provide our family members but in comparison to other facilities I think Somerset is probably among the best.

I chose this place for my aunt three years ago because at the time they said they were able to give her insulin injections should the time come that she needed them. Their certification changed in the meantime so that by the time my aunt did need injections, they were not able to give them and I had to move her. When she moved in it was brand new and pristine. I would say the biggest complaint my aunt had there was the quality of the food. It was a much larger facility so it was much more institutional and she grew up on the east coast so she was not used to a lot of the west coast flavorings and foods like avocados and Mexican flavors. The people at her table complained about the service in the dining room. The rest of it, I thought, was pretty good. As the years went on I was a little dismayed at the cleanliness upkeep, like cleaning the bathrooms and the carpets.

They are very accommodating. He has a spacious room and bathroom. The meals are balanced and yummy.

It was familiar for my dad who we moved from Somerset retirement facility next door. Good caring staff.

Facility is nice and clean. Food was good. My dad fell and had multiple transports from facility to hospital. I feel he could have been watched over better after 1st fall. I feel the cost of care is extreme but seems the industry standard.

The food was very good. My Dad really liked it. There were just not enough staff. Also, they got temporary staff... so when I would go to visit it was always different people. So, rooms were not kept clean. I did 95% of the upkeep. The care in general was not what we were lead to believe it would be. Again, this was due to the lack of staffing.

The staff is very nice. My apartment is very nice and has large bathrooms. I haven't compared Cherrywood Village to other places, but in my situation, it's a little expensive for me.

We chose Somerset Lodge because at the time when she needed to move they had availability. I visited and thought it looked good and it was also convenient to me. The room sizes here were fine, they do have 3 different ones to choose from. They accepted my mom under level 5 care, but they did not have enough staff to take care of her. She would ring the button and it would take forever to someone to come check on her so she would try to do things herself. We ended up moving her out.

If your loved one is independent this is not a good fit. The food is not very good and sometimes my mom goes without because she can't eat what they serve. In the past, the staff has not been as friendly as they should have. The price has been raised and we were told several things that would be done upfront but it was not. They have recently changed management and communication is better.

Meals can be the highlight of the day for people at this period in their lives. After two , month long visitation stays, as I reside out of state, I have found the food and service to be mediocre at best, at times painfully poor. I realize it is difficult for most to invest this time observing their loved ones living environment but I am sure for many like myself, unless Jesus walks through the door my parents are the most important people on the face of this earth.I am curious but there seem to be far to many five star ratings.

careful of added charges they don't tell you about.

This is a larger nice looking community. The people we met were nice. This community does seem to offer a lot of nice amenities including a pool for the residents and their families to enjoy.

Very new place. Not a lot of activities available yet. Units have very little storage space, price is relatively high.

We're kind of new there and are still struggling to get settled in and fully transitioned. It seems like there's some things they could have done to make it a little easier. It would have been nice if they did a little more welcoming, showing her around the place, making her feel at home, etc. Otherwise though, the place is very clean and the staff is very friendly, there have just been a few small issues like those mentioned above.

3500,month to month, lots of activities assists with diabetic residents,complimentary laundry facilities, private bathroom and shower, private mailboxes

They aren't really meeting our needs. They need to be a little more caring, as far as the staff is concerned. It seems like for them it's just a job. The food is good I would say a four and a half to a five. I feel like they sold more than they delivered. They really want you in the door.

Their level of services are diminishing – offering less and less services in their assisted living. It’s really now geared for someone who doesn’t get sick. They’ve cut back on a lot of services such as managing oxygen and insulin. You better hope you don’t get sick! It’s a shame.

Friendly people. Slow lunch and bad-tasting water. I'm used to Portland's water.lots of exercise equipment, but no staff to support it.