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7.3

Review Score

784 reviews
72 communities
Starting from $X,XXX/mo
1 community video

Gardant Management Solutions community listings

Showing 72 communities
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Heritage Woods of Huntley

12450 Regency Pkwy, Huntley, IL 60142

Starting at$X,XXX+ monthly
Photo of Heritage Woods of Huntley
18
18 Photos available
2
2 Floor plans available
9.7
Review Score
28 reviews

Heritage Woods of Huntley is truly the only assisted living facility I would recommend. My 96 mom was only there for about 6 months before her passing but I honestly feel she enjoyed every moment there...

Provides: Assisted Living

Heritage Woods of Huntley provides you with the opportunity to enjoy apartment home living in a residential community while obtaining the personal services you may need to continue a life of purpose and individuality. Imagine a life without household chores, yard work or home maintenance. Invite...

... Read more

Carriage Court Of Grove City

2320 Sonora Drive, Grove City, OH 43123

Starting at$X,XXX+ monthly
11
11 Photos available
5
5 Floor plans available
9.4
Review Score
38 reviews

I would like to comment on [name removed], Executive Director. He has been so very helpful with transitioning my Mom into Carriage Court Grove City. He is always there when I need help or just any questions....

Provides: Assisted Living, Memory Care

One of the most important decisions we make in our senior years is lifestyle. We seek to maintain our independence but what does that mean. Independence doesn’t necessarily mean living alone, using outside services to clean, shop, or transport. No, living independently means living our daily...

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Heritage Woods of Noblesville

9600 E. 146th Street, Noblesville, IN 46060

Starting at$X,XXX+ monthly
13
13 Photos available
2
2 Floor plans available
9.3
Review Score
23 reviews

Administrative staff are very responsive to my questions. The staff do a good job of keeping me informed about my mom's status. My mom likes the outside courtyard. There are activities every day that staff...

Provides: Assisted Living, Memory Care

Bardwell Residences

301 Weston Ave, Aurora, IL 60505

Starting at$X,XXX+ monthly
17
17 Photos available
9.2
Review Score
21 reviews

This was not the right choice for my MIL when she was there. She needed much more care than respite or even assisted care. She wanted and expected hospital level care and even the nursing home where we moved...

Provides: Assisted Living, Memory Care, Independent Living

Bardwell Residences is a senior living community in an incredible historic building. Independent Living, Assisted Living and Memory Care round out this 99 apartment community. We embrace our history and are Senior Living, Reimagined. Scheduled to open 4/1/23 the entire building has been renovated...

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White Oaks Memory Care of McHenry

4605 W Crystal Lake Rd, McHenry, IL 60050

Starting at$X,XXX+ monthly
20
20 Photos available
2
2 Floor plans available
9.2
Review Score
33 reviews

5 for everything. My husband was very happy there when he was there for 2 weeks for Respite. [name removed] was wonderful husband there. She answered all my concerns, reassured me, and gave me lots of...

Provides: Memory Care

White Oaks at McHenry opened in 2017 and is a Memory Care Community for the Older Adult. Our community program embraces experiences that offer a sense of purpose, love, and belonging throughout the different seasons of dementia. Through our person-centered planning, we focus on abilities rather...

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Grand Victorian of Sycamore

1440 Somonauk Street, Sycamore, IL 60178

Starting at$X,XXX+ monthly
13
13 Photos available
7
7 Floor plans available
9.2
Review Score
17 reviews

Grand Victorian of Sycamore is awesome, definitely a 5. Great staff from the aids up to management! Easy to work with, easy to talk to, super attentive! My parents needs changed a lot since they moved there...

Provides: Assisted Living, Independent Living

The Grand Victorian of Sycamore is located in the county seat of DeKalb County, an ideal community in the heart of some of America's most productive farmland. Tree-lined streets and stately 19th century architecture offer picturesque small-town surroundings and a comfortable lifestyle....

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Carriage Court of Washington Court House

500 North Glenn Avenue, Washington Court House, OH 43160

Starting at$X,XXX+ monthly
9
9 Photos available
4
4 Floor plans available
8.9
Review Score
10 reviews

5 in all categories. What we like the most about Carriage Court is the staff. The staff were amazing. The nurses and aides loved and cared about my mom as if she was family. Yes, we would recommend this...

Provides: Assisted Living, Memory Care

Carriage Court of Washington Court House is Community-Based Assisted Living at its finest, offering assistance as needed to suit individual lifestyles and personal requirements. Residents live in the comfort and security of a small, friendly, family-like setting with all the...

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Brookstone Of Mattoon North

1920 Brookstone Lane, Mattoon, IL 61938

Starting at$X,XXX+ monthly
12
12 Photos available
4
4 Floor plans available
8.6
Review Score
13 reviews

Everyone is very friendly and helpful. I can't say that he's happy but he is adjusting in a healthy way. Based on the experience we have had, we would recommend this community to other families.

Provides: Assisted Living

Good Neighbor Care carries on the Brookstone tradition, providing a senior care program that supports individual freedom and promotes the dignity of each resident. Brookstone communities are all nestled in small Illinois towns of 10,000 to 20,000 residents where families can feel satisfied their...

... Read more

Reflections Retirement Community

2750 West Fair Avenue, Lancaster, OH 43130

Starting at$X,XXX+ monthly
9
9 Photos available
6
6 Floor plans available
8.6
Review Score
31 reviews

I would definitely recommend Reflections Retirement Community to others. The staff is amazing. They are attentive and friendly. The move in process was easy. They answer any questions that you have about...

Provides: Assisted Living, Independent Living

Heritage Woods of Watseka

577 E. Martin Ave., Watseka, IL 60970

Starting at$X,XXX+ monthly
23
23 Photos available
2
2 Floor plans available
8.5
Review Score
7 reviews

We recently had to switch from assisted living to memory care and the staff was excellent in helping. The facility common areas are in excellent shape. My father in laws new room stinks like urine that we...

Provides: Assisted Living, Memory Care

Many people are seeking out affordable senior housing, but they do not want to compromise on the quality of care. Heritage Woods of Watseka in Iroquois County, Illinois can provide you with the affordability and quality of care you want for your senior loved one. There are many great things to...

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Heritage Woods of Dwight

701 East Mazon Avenue, Dwight, IL 60420

Starting at$X,XXX+ monthly
23
23 Photos available
2
2 Floor plans available
8.5
Review Score
10 reviews

My experience with finding a place for my Dad at Heritage Woods of Dwight was very nice. The administration people answered all my questions and concerns and made the process easy for me and my Father. My...

Provides: Assisted Living

Heritage Woods of Dwight is an assisted living community located in Dwight, IL. Dwight, which contains a stretch of the original famous U.S. Route 66, lies 80 miles southwest of Chicago. The town boasts a rich history, and is home to numerous landmarks and monuments. With well-preserved...

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Grand Prairie of Macomb

1307 Meadowlark Ln, Macomb, IL 61455

Starting at$X,XXX+ monthly
14
14 Photos available
2
2 Floor plans available
8.5
Review Score
5 reviews

Great place to have your family for assistance. Friendly staff, good meals. We were glad we chose Grand Prairie. They have several activities, they do assist with appointments, take trips to Walmart and...

Provides: Assisted Living

Grand Prairie is your affordable assisted living community in Macomb, Illinois.Macomb is located along Hwy. 67 in western Illinois, south of Monmouth and east of Carthage.Grand Prairie is the only affordable assisted living community in McDonough County.The community serves as a wonderful...

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White Oaks of Spring Street

1300 Spring Street, South Elgin, IL 60177

Starting at$X,XXX+ monthly
14
14 Photos available
1
1 Floor plans available
8.5
Review Score
10 reviews

White oaks was really ready to accommodate my father's needs and gave him the socialization and autonomy he craves while still being a safe environment for all. Staff are friendly and willing to meet the...

Provides: Memory Care

White Oaks of Spring Street is a dedicated memory care community for seniors in the Chicago area. We specialize in working with residents who have Alzheimer’s and other forms of dementia to provide the utmost in amenities, care, support, and security. We know that every resident’s needs will...

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Oak Hill Supportive Living

76 East Rollins Road, Round Lake Beach, IL 60073

Starting at$X,XXX+ monthly
13
13 Photos available
2
2 Floor plans available
8.5
Review Score
16 reviews

Our mother has been living at Oak Hill for 2 years and we are very happy with the care she receives. The staff is very attentive and friendly with her and us. The residents are all very friendly and...

Provides: Assisted Living

Dedicated to Good LivingOur longstanding mission is to transform the way society thinks about aging and senior living. Our Oak Hill Supportive Living community is an extension of that promise. We are steadfast in our commitment to cultivate a genuine home for you or your loved one. Above all...

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White Oaks at Heritage Woods of Huntley

12450 Regency Parkway, Huntley, IL 60142

Starting at$X,XXX+ monthly
13
13 Photos available
2
2 Floor plans available
8.5
Review Score
31 reviews

The Director is EXCEPTIONAL, a rare gem! This facility is the ONLY place that my mom has been that treats her with TLC and as a VALUED person!

Provides: Memory Care

Brookstone Estates Rantoul

300 Twin Lakes, Rantoul, IL 61866

Starting at$X,XXX+ monthly
7
7 Photos available
4
4 Floor plans available
8.5
Review Score
6 reviews

The food is just ok, but we LOVE Brookstone Estates. My loved one is very happy there. The staff are all very nice, she loves most of them.

Provides: Assisted Living

All Brookstone Estates independent living communities are modern, attractive and impeccably maintained, offering gracious ambiance while meeting the unique needs of each individual resident. The facilities offer a full range of services and amenities for a single, all-inclusive, yet affordable...

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Grand Victorian of Rockford

3495 McFarland Road, Rockford, IL 61114

Starting at$X,XXX+ monthly
16
16 Photos available
2
2 Floor plans available
8.2
Review Score
25 reviews

Staff have all been very helpful. The food is not appealing to the residents. They might need a new chef. There needs to be an activity director that gets people excited about the activities so they would...

Provides: Assisted Living, Independent Living

The Grand Victorian of Rockford is located in an all-American city of 150,000 with all the attractions and services of a large metropolis but with the pace and lifestyle of a smaller town. Nicknamed 'The Forest City,' Rockford is a city of tree-lined streets and quiet, friendly neighborhoods. The...

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Heritage Woods of Manteno

355 Diversatech Drive, Manteno, IL 60950

Starting at$X,XXX+ monthly
18
18 Photos available
3
3 Floor plans available
8.0
Review Score
12 reviews

[name removed] is taken good care of they do her laundry clean her apartment meals are provided she has a microwave fridge smoking area she smokes has her cat with her lots of activities and a small store

Provides: Assisted Living

Heritage Woods of Manteno is located in the village of Manteno, IL, a peaceful area with its own form of simple beauty. This assisted living community is part of a residential area that is developing, and it is a great place for seniors to call home. Those who come to visit the residents of this...

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Brookstone Of Mattoon South

2008 South 9th Street, Mattoon, IL 61938

Starting at$X,XXX+ monthly
18
18 Photos available
4
4 Floor plans available
8.0
Review Score
2 reviews

Everything is a five according to Mom, however the food is a two. She often has a snack or meal in her room. She realizes the cooks only get so much to work with, but the meals disappoint her. Breakfast is...

Provides: Independent Living

All Brookstone Estates independent living communities are modern, attractive and impeccably maintained, offering gracious ambiance while meeting the unique needs of each individual resident. The facilities offer a full range of services and amenities for a single, all-inclusive, yet affordable...

... Read more

Brookstone Estates Paris

146 Brookstone Lane, Paris, IL 61944

Starting at$X,XXX+ monthly
8
8 Photos available
4
4 Floor plans available
8.0
Review Score
2 reviews

I lived alone after my husband died. My home had been built by my husband and I and I never thought about living any where else. But my kids talked me into checking out Brookstone. It was the best for me....

Provides: Assisted Living

Brookstone Estates independent living communities are modern, attractive and impeccably maintained, offering gracious ambience while meeting the unique needs of each individual resident. The facilities offer a full range of services and amenities for a single, all-inclusive, yet affordable price....

... Read more

Brookstone Estates of Effingham

1101 North Maple Street, Effingham, IL 62401

Starting at$X,XXX+ monthly
8
8 Photos available
4
4 Floor plans available
8.0
Review Score
3 reviews

Having my loved one at Brookstone gives me peace of mind knowing that they care cared for around the clock in a setting that is non institutional. Nursing staff monitor his medications and assist in...

Provides: Assisted Living

Brookstone Estates of Effingham! Where Senios Living is Perfected! With Studio, 1 and 2 bedroom options at this location we have something for everyone. Recently remodeled in the spring of 2014, Brookstone Estates of Effingham provides Independent Living and Supportive Living to the people of...

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Eagle Ridge of Decatur

875 W. McKinley Ave., Decatur, IL 62526

Starting at$X,XXX+ monthly
11
11 Photos available
2
2 Floor plans available
7.0
Review Score
7 reviews

The apartments are roomy and lots of space in the facility. Opportunities for activities however the doors lock too early and it's hard to get someone to let you in after 4:30 or earlier PM. Spacious...

Provides: Assisted Living

Eagle Ridge is an affordable assisted living community that is offered to 65 and older adults. The emphasis is on maintaining your health, wellness, and independence at Eagle Ridge.  A full array of amenities and helpfull services will make your days fulfilled and comfortable for you and...

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Brookstone Estates Tuscola

1106 E. Northline Road, Tuscola, IL 61953

Starting at$X,XXX+ monthly
10
10 Photos available
4
4 Floor plans available
7.0
Review Score
11 reviews

Mom has a really nice apartment that's very comfortable for her. She's not a real sociable person but she does have friends there.

Provides: Assisted Living

Good Neighbor Care carries on the Brookstone tradition, providing a senior care program that supports individual freedom and promotes the dignity of each resident. Brookstone communities are all nestled in small Illinois towns of 10,000 to 20,000 residents where families can feel satisfied their...

... Read more

Heritage Woods of Sterling

2205 Oak Grove Ave, Sterling, IL 61081

Starting at$X,XXX+ monthly
23
23 Photos available
2
2 Floor plans available

This facility was brighter and cleaner than the other places we visited. They offer quite a variety of activities. They do housekeeping once a week. Value for the money I rated lower because they raised...

Provides: Assisted Living

Heritage Woods of Sterling is an assisted living community located in Sterling, IL. Situated along the north bank of the Rock River, Sterling is known for its scenic parks and fertile prairie soil. The city hosts a number of annual events, including the Mexican Fiesta Days, where participants...

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Heritage Woods of Charleston

480 W. Polk Ave, Charleston, IL 61920

Starting at$X,XXX+ monthly
16
16 Photos available
2
2 Floor plans available

My Mom has lived at Heritage Woods for about a year and likes it very much. She has a 1 br apt & has her cat with her. The CNA's are very caring & they & the nursing staff have always notified me right away...

Provides: Assisted Living

Heritage Woods of Charleston is a quaint set of senior living apartments located in the heart of Charleston, Illinois.It offers a home for aging loved ones who want to maintain their independence with just a little help. At Heritage Woods of Charleston, we pride ourselves in providing a safe...

... Read more
Viewing 1-25 out of 72 communities

Community videos

View the Gardant Management Solutions lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how Gardant Management Solutions welcomes its residents home.

Churchview Supportive Living

Take a virtual tour of Churchview Supportive Living in Chicago, IL
Take a virtual tour of Churchview Supportive Living, a maintenance-free Assisted Living community located in Chicago, IL. To schedule a live tour, contact a local senior living advisor.

1 min December 22, 2022

Reviews
for Gardant Management Solutions

7.3
Review Score
1,267 reviews

Review Score

1,267 reviews
7.3

Out of 10


5 star

56%

4 star

27%

3 star

9%

2 star

4%

1 star

6%

A Place for Mom has scored Gardant Management Solutions with 7.3 out of 10 using our proprietary review score based on 306 reviews in the last 2 years. Over all time, Gardant Management Solutions has 1,267 reviews with an average "overall experience" of 4.1 out of 5.

Overall Experience
703
333
110
48
73
Date Submitted
68
143
306
Reviewer
120
735
352
38
Care Received
772
150
345
1141-1160 of 1267 reviews
Sort by

2.5
Chris Sherman - Family/Friend
Memory Care
November 26, 2019
Gull Creek

My mother has lived at Gull Creek since 2017. We chose Gull Creek because of the spacious apartments, welcoming staff and excellent dining experience. There have been several management changes during this time as well as a status change from non-profit to for profit. Under current management, staff turnovers have impacted time to complete work orders for apartment repairs as well as continuity in facility operation. Upper management slow to respond. Food is poor quality. Snacks offer little variety and include single serve packaged crackers and fruit. Dining staff is extremely pleasant, friendly and kind. Floor staff are caring and patient.

Cleanliness

2.5

Friendliness

2.5

Care Services

2.5

Activities

2.5

Value for Cost

2.5


2.5
Anonymous - Family/Friend
Memory Care
November 20, 2019
Nice facility but lacking

Nice clean place but the services and maintenance have gone down hill the last year or so. It's sad and I wonder how far down things will go. Staff turn over has been great over the last year, therefore continuity of care and maintenance/housekeeping is suffering. The employees are very nice though. Maybe the turnover tied to search for better pay? We are thinking about moving my parent.

Cleanliness

4

Friendliness

4

Care Services

2.5

Activities

2.5

Value for Cost

2.5


2.5
Anonymous - Family/Friend
Memory Care
September 18, 2018

Food is terrible; lots of staff turnover.

Cleanliness

2.5

Friendliness

2.5

Care Services

2.5

Activities

1.5

Value for Cost

2.5


2.5
arubastheway - Family/Friend
Memory Care
May 31, 2018
Not the best, not the worst.

My loved one has lived there almost since it opened. It has been disaster after disaster. They start with one director -- she tried but seemed like she had no support. Then they brought in a new director. Simply amazing. She cared about us, listened to us, followed through on our requests, ect... Then I come to visit mom one day and she is gone. No warning, goodbye, anything. They said she was laid off to move another direction. Well, here we are again starting over. HUGE mistake on their part. As far as I know including my family there are 5 others that are currently looking to move. Since moving in in June we have had 3 administrators, 3 nursing directors and now 3 memory care directors. IN 10 MONTHS! The CNAs are good for the most part, however most do not stay. Nursing is okay -- not the best but also not the worst. All in all I would suggest finding a different place. One with more consistency and stronger roots.

Cleanliness

2.5

Friendliness

2.5

Care Services

2.5

Activities

2.5

Value for Cost

2.5


2.5
Clw
Independent Living
March 5, 2016
Verified Review
Reflections stay

My mother in law felt that the residents were not friendly and not enough activities were offered. She also did not like the type and variety of food choices. Otherwise she was in good health when she came home and we were appreciative that she was in a safe place while we were gone

Cleanliness

3.5

Friendliness

2.5

Care Services

3

Activities

2.5

Value for Cost

2


2.5
Anonymous - Toured community
Assisted Living
September 18, 2013
Verified Review
Crowded

That one seemed to be crowded. The dining room was the smallest of the four places we saw. There were a lot of people hanging around the hallways. I didn't take a look into the rooms because I didn't like the feel of it from the start.

Cleanliness

2.5

Friendliness

2.5

Care Services

2.5

Activities

2.5

Value for Cost

2.5


2.0
Anonymous - Family/Friend
Assisted Living
June 16, 2025
Verified Review
Review for Grand Victoria of Zionsville

I have to rate it a generous two.. In fact we are moving my parents out at the end of the month.. The apartment was not move in ready and it took a week for them to address the issues.. It took them over a month for them to get their medical needs taken care of and in wasn't until we had to get the general manager of operations involved to get it done. Communication on laundry and house keeping was not given.. My father has had to do their laundry and only one of the four washer/dryers actually works.. I'm giving it two stars because although inefficient, most staff were friendly and the food was fine..


2.0
Anonymous - Family/Friend
Assisted Living
May 16, 2025
Verified Review
Review for Gull Creek Senior Living Community

Their head staff team member [name remove]is unpleasant and does not return phone calls . I like the staff members but she needs to be replaced. Send no one there that has a colostomy. They were not trained as they said they were in order to take care of my mom. It was terrible

Cleanliness

4

Friendliness

4

Meals & Dining

3

Care Services

3

Activities

3

Staff

3

Value for Cost

4


2.0
Marilyn L
Assisted Living
April 1, 2025
Disappointing

My elderly friend doesn’t really care for the food, except for a few items. She also feels it is dirty and the housekeeping staff do not do a good job with her room. One time, one of the laundry staff didn’t show and she was without clean clothes for ten days. She said most of the staff is not friendly. I must tell you that she can be difficult and is very hard of hearing and has poor vision so that limits her interaction with others. The building is 40 years old and is worn. It shows. She is not happy.

Cleanliness

3

Friendliness

3

Meals & Dining

3

Care Services

3

Activities

No data collected

Staff

3

Value for Cost

3


2.0
Susan M - Family/Friend
Assisted Living
August 28, 2024
Verified Review

There was never adjustment for special meal requirements- mom needed soft food and the liquid Food in general was just ok, there was not a cook they just reheated prepared meals Having nurses in charge of this facility should of made the facility better but they did not like to be questioned or corrected, which is what occurred between them and the hospice nurse. When we did a review of moms care they lied about moms ability which was a last straw but nothing to be done because I was aware that we were in moms last weeks. Mom was assaulted by another resident last fall, which was stopped by a staff member but it was not handled well. They then offered my mom a space in memory care which was ok. The memory care has a good reputation with hospice and the aides and med techs for the most part were excellent. They like all places had problems with staff shortages. I did hire sitters for mom and they covered every afternoon into evening for 4-5 hours. The facility told me they (the sitters) were not necessary but they were my eyes when I wasn't there so I'm sure they improved the care. If there would be any thing that I would say about future residents - they should not have problems and be able to move themselves (use wheelchair with out assistance).


2.0
Cynthia J - Resident/client
Assisted Living
July 28, 2024
Playing favorites

My experience with Oasis at 56th Street was extremely unpleasant. I always went outside to smoke but due to having Covid, I was confined to my room. I lit one cigarette and a nurse walked in on me. I was evicted and they kept my rent refund. [name removed] on the 2nd floor and [name removed] on the 4th floor smoke openly every day and go unpunished. My watch was stolen and they took my laundry and it was never returned. The food leaves a lot to be desired and it's always cold. One day when I was sick, I ask a nurse if she would take my temperature and she sent me on a wild goose chase looking for a thermometer. None was found. BED BUGS throughout the community. They took every article of clothing I own and kept it for 2 weeks. I showered daily but had to wear the same dirty clothes. Privacy is out of the question - they freely use a pass key to walk in on you.

Cleanliness

2

Friendliness

3

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


2.0
DR - Family/Friend
Assisted Living
April 10, 2024
Verified Review
Review for Independence Village of Greenwood

I would say there are a some great caregivers who were. Good to my mom. Alot of turnover of staff and short on nights. Do not particularly care for upper management and [name removed]I feel I had to be very present and do many things for my mom myself. I would not necessarily recommend the facility.

Cleanliness

3

Friendliness

3

Meals & Dining

2

Care Services

3

Activities

2

Staff

3

Value for Cost

2


2.0
Anonymous - Family/Friend
Assisted Living
January 31, 2024
Verified Review
Our Experience

My mother was approved to go there in Assisted Living. That surprised me and I told them that, but they said she had been evaluated and qualified. She was there for basically a week and was sent by them to the hospital and was not allowed to return because she could not stand and pivot on her own. The facility itself is wonderful.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

No data collected

Staff

5

Value for Cost

5


2.0
anonymous - Family/Friend
Memory Care
March 2, 2023
Verified Review

Our loved one had spent several months at Carriage Court and we have to say it was a very poor experience. They have changed executive directors since then, but all of their system they have in play are not good. Everything from food, to individual service, to their follow throughs with personal care and just everything in general need to be worked on. We were paying more and receiving much less.


2.0
Debbie - Family/Friend
Assisted Living
December 1, 2022
Verified Review
Staff tries

The staff tries, but they are sorely understaffed and over worked like every other facility.

Cleanliness

3

Friendliness

3

Meals & Dining

3

Care Services

2

Activities

4

Staff

3

Value for Cost

1


2.0
David - Family/Friend
Assisted Living
June 21, 2022
Verified Review
Definitely disappointed with the experience

Every time I come to visit my loved one is just sitting in her room. There is never anything going on for the residents. Whenever I go visit I have a hard time finding any staff to get any information. There has been some miscommunication with staff and they are very organized at all. When I looked at the facility at first, I really liked it because there is a great bit field in the back but my loved one has not been able to use it once and that was the main reason we sent her there. The staff try to tell me that my loved ones dog is using the bathroom inside but we know for a fact that that is not true. Overall it has not been a good experience.

Cleanliness

4

Friendliness

2.5

Meals & Dining

4

Care Services

2

Activities

2

Staff

2.5

Value for Cost

2


2.0
Maralissa P - Family/Friend
Assisted Living
April 14, 2022
Far from exceptional

Minimal help with ADLs. RN works 40 hr wk, not there nights/weekends. Family told all staff in-house but aides mostly agency = rotating strangers providing care. "Good" activities, going out somewhere are RARE. On Medicaid? [price removed] left after cable/phone, you can't go unless family pays. HUGE positive is Medicaid residents get private room. [price removed]+/mo private pay. Our big problem - LACK OF PROMISED CARE/ACTIVITIES. Treated like complainers by apathetic Administrator when we pointed out specific items in Dad's contract not being done. No 2/wk showers, aides spent under 10 mins/day interacting with him, they complained LOUDLY if he'd buzz for a little help standing up from toilet. Calendar activities a joke, shows many daily options but most are lame worksheets left on door to be done alone. Contract states care and activity plan individual to Dad's needs, never happened. Activity woman snippy when asked about activity plan. Average food. Waiting on partial refund 3 mos after move-out.

Cleanliness

3

Friendliness

2

Meals & Dining

2

Care Services

2

Activities

1

Staff

2

Value for Cost

2


2.0
Daniel Kieras - Resident/client
Assisted Living
January 3, 2022
Life here

Life here used to be great and now it’s not unfortunately because I’m stuck living here

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

4

Activities

1

Staff

1

Value for Cost

1


2.0
anonymous - Family/Friend
Assisted Living
August 4, 2021
Verified Review
our experience at Gull Creek Senior Living Community

The community has had some staffing issues and the care that they have provided was sub-par at best. No communication until we told them we were leaving and I saw the director for the first time after 90+ days. The food was inconsistent and the staffing could be rude. The corporate office did listen and was able to help fix some of the issues.

Cleanliness

4

Friendliness

4

Meals & Dining

1

Care Services

0.5

Staff

2


2.0
Pamela - Toured community
Assisted Living
June 30, 2021
Verified Review
my review of Grand Victorian of Rockford Independent & Assisted Living

We did a virtual tour with this community. We did not feel like we could get a good feel for the community that way.The staff was nice and did answer our questions


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