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7.3

Review Score

784 reviews
72 communities
Starting from $X,XXX/mo
1 community video

Gardant Management Solutions community listings

Showing 72 communities
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Heritage Woods of Huntley

12450 Regency Pkwy, Huntley, IL 60142

Starting at$X,XXX+ monthly
Photo of Heritage Woods of Huntley
18
18 Photos available
2
2 Floor plans available
9.7
Review Score
28 reviews

Heritage Woods of Huntley is truly the only assisted living facility I would recommend. My 96 mom was only there for about 6 months before her passing but I honestly feel she enjoyed every moment there...

Provides: Assisted Living

Heritage Woods of Huntley provides you with the opportunity to enjoy apartment home living in a residential community while obtaining the personal services you may need to continue a life of purpose and individuality. Imagine a life without household chores, yard work or home maintenance. Invite...

... Read more

Carriage Court Of Grove City

2320 Sonora Drive, Grove City, OH 43123

Starting at$X,XXX+ monthly
11
11 Photos available
5
5 Floor plans available
9.4
Review Score
38 reviews

I would like to comment on [name removed], Executive Director. He has been so very helpful with transitioning my Mom into Carriage Court Grove City. He is always there when I need help or just any questions....

Provides: Assisted Living, Memory Care

One of the most important decisions we make in our senior years is lifestyle. We seek to maintain our independence but what does that mean. Independence doesn’t necessarily mean living alone, using outside services to clean, shop, or transport. No, living independently means living our daily...

... Read more

Heritage Woods of Noblesville

9600 E. 146th Street, Noblesville, IN 46060

Starting at$X,XXX+ monthly
13
13 Photos available
2
2 Floor plans available
9.3
Review Score
23 reviews

Administrative staff are very responsive to my questions. The staff do a good job of keeping me informed about my mom's status. My mom likes the outside courtyard. There are activities every day that staff...

Provides: Assisted Living, Memory Care

Bardwell Residences

301 Weston Ave, Aurora, IL 60505

Starting at$X,XXX+ monthly
17
17 Photos available
9.2
Review Score
21 reviews

This was not the right choice for my MIL when she was there. She needed much more care than respite or even assisted care. She wanted and expected hospital level care and even the nursing home where we moved...

Provides: Assisted Living, Memory Care, Independent Living

Bardwell Residences is a senior living community in an incredible historic building. Independent Living, Assisted Living and Memory Care round out this 99 apartment community. We embrace our history and are Senior Living, Reimagined. Scheduled to open 4/1/23 the entire building has been renovated...

... Read more

White Oaks Memory Care of McHenry

4605 W Crystal Lake Rd, McHenry, IL 60050

Starting at$X,XXX+ monthly
20
20 Photos available
2
2 Floor plans available
9.2
Review Score
33 reviews

5 for everything. My husband was very happy there when he was there for 2 weeks for Respite. [name removed] was wonderful husband there. She answered all my concerns, reassured me, and gave me lots of...

Provides: Memory Care

White Oaks at McHenry opened in 2017 and is a Memory Care Community for the Older Adult. Our community program embraces experiences that offer a sense of purpose, love, and belonging throughout the different seasons of dementia. Through our person-centered planning, we focus on abilities rather...

... Read more

Grand Victorian of Sycamore

1440 Somonauk Street, Sycamore, IL 60178

Starting at$X,XXX+ monthly
13
13 Photos available
7
7 Floor plans available
9.2
Review Score
17 reviews

Grand Victorian of Sycamore is awesome, definitely a 5. Great staff from the aids up to management! Easy to work with, easy to talk to, super attentive! My parents needs changed a lot since they moved there...

Provides: Assisted Living, Independent Living

The Grand Victorian of Sycamore is located in the county seat of DeKalb County, an ideal community in the heart of some of America's most productive farmland. Tree-lined streets and stately 19th century architecture offer picturesque small-town surroundings and a comfortable lifestyle....

... Read more

Carriage Court of Washington Court House

500 North Glenn Avenue, Washington Court House, OH 43160

Starting at$X,XXX+ monthly
9
9 Photos available
4
4 Floor plans available
8.9
Review Score
10 reviews

5 in all categories. What we like the most about Carriage Court is the staff. The staff were amazing. The nurses and aides loved and cared about my mom as if she was family. Yes, we would recommend this...

Provides: Assisted Living, Memory Care

Carriage Court of Washington Court House is Community-Based Assisted Living at its finest, offering assistance as needed to suit individual lifestyles and personal requirements. Residents live in the comfort and security of a small, friendly, family-like setting with all the...

... Read more

Brookstone Of Mattoon North

1920 Brookstone Lane, Mattoon, IL 61938

Starting at$X,XXX+ monthly
12
12 Photos available
4
4 Floor plans available
8.6
Review Score
13 reviews

Everyone is very friendly and helpful. I can't say that he's happy but he is adjusting in a healthy way. Based on the experience we have had, we would recommend this community to other families.

Provides: Assisted Living

Good Neighbor Care carries on the Brookstone tradition, providing a senior care program that supports individual freedom and promotes the dignity of each resident. Brookstone communities are all nestled in small Illinois towns of 10,000 to 20,000 residents where families can feel satisfied their...

... Read more

Reflections Retirement Community

2750 West Fair Avenue, Lancaster, OH 43130

Starting at$X,XXX+ monthly
9
9 Photos available
6
6 Floor plans available
8.6
Review Score
31 reviews

I would definitely recommend Reflections Retirement Community to others. The staff is amazing. They are attentive and friendly. The move in process was easy. They answer any questions that you have about...

Provides: Assisted Living, Independent Living

Heritage Woods of Watseka

577 E. Martin Ave., Watseka, IL 60970

Starting at$X,XXX+ monthly
23
23 Photos available
2
2 Floor plans available
8.5
Review Score
7 reviews

We recently had to switch from assisted living to memory care and the staff was excellent in helping. The facility common areas are in excellent shape. My father in laws new room stinks like urine that we...

Provides: Assisted Living, Memory Care

Many people are seeking out affordable senior housing, but they do not want to compromise on the quality of care. Heritage Woods of Watseka in Iroquois County, Illinois can provide you with the affordability and quality of care you want for your senior loved one. There are many great things to...

... Read more

Heritage Woods of Dwight

701 East Mazon Avenue, Dwight, IL 60420

Starting at$X,XXX+ monthly
23
23 Photos available
2
2 Floor plans available
8.5
Review Score
10 reviews

My experience with finding a place for my Dad at Heritage Woods of Dwight was very nice. The administration people answered all my questions and concerns and made the process easy for me and my Father. My...

Provides: Assisted Living

Heritage Woods of Dwight is an assisted living community located in Dwight, IL. Dwight, which contains a stretch of the original famous U.S. Route 66, lies 80 miles southwest of Chicago. The town boasts a rich history, and is home to numerous landmarks and monuments. With well-preserved...

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Grand Prairie of Macomb

1307 Meadowlark Ln, Macomb, IL 61455

Starting at$X,XXX+ monthly
14
14 Photos available
2
2 Floor plans available
8.5
Review Score
5 reviews

Great place to have your family for assistance. Friendly staff, good meals. We were glad we chose Grand Prairie. They have several activities, they do assist with appointments, take trips to Walmart and...

Provides: Assisted Living

Grand Prairie is your affordable assisted living community in Macomb, Illinois.Macomb is located along Hwy. 67 in western Illinois, south of Monmouth and east of Carthage.Grand Prairie is the only affordable assisted living community in McDonough County.The community serves as a wonderful...

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White Oaks of Spring Street

1300 Spring Street, South Elgin, IL 60177

Starting at$X,XXX+ monthly
14
14 Photos available
1
1 Floor plans available
8.5
Review Score
10 reviews

White oaks was really ready to accommodate my father's needs and gave him the socialization and autonomy he craves while still being a safe environment for all. Staff are friendly and willing to meet the...

Provides: Memory Care

White Oaks of Spring Street is a dedicated memory care community for seniors in the Chicago area. We specialize in working with residents who have Alzheimer’s and other forms of dementia to provide the utmost in amenities, care, support, and security. We know that every resident’s needs will...

... Read more

Oak Hill Supportive Living

76 East Rollins Road, Round Lake Beach, IL 60073

Starting at$X,XXX+ monthly
13
13 Photos available
2
2 Floor plans available
8.5
Review Score
16 reviews

Our mother has been living at Oak Hill for 2 years and we are very happy with the care she receives. The staff is very attentive and friendly with her and us. The residents are all very friendly and...

Provides: Assisted Living

Dedicated to Good LivingOur longstanding mission is to transform the way society thinks about aging and senior living. Our Oak Hill Supportive Living community is an extension of that promise. We are steadfast in our commitment to cultivate a genuine home for you or your loved one. Above all...

... Read more

White Oaks at Heritage Woods of Huntley

12450 Regency Parkway, Huntley, IL 60142

Starting at$X,XXX+ monthly
13
13 Photos available
2
2 Floor plans available
8.5
Review Score
31 reviews

The Director is EXCEPTIONAL, a rare gem! This facility is the ONLY place that my mom has been that treats her with TLC and as a VALUED person!

Provides: Memory Care

Brookstone Estates Rantoul

300 Twin Lakes, Rantoul, IL 61866

Starting at$X,XXX+ monthly
7
7 Photos available
4
4 Floor plans available
8.5
Review Score
6 reviews

The food is just ok, but we LOVE Brookstone Estates. My loved one is very happy there. The staff are all very nice, she loves most of them.

Provides: Assisted Living

All Brookstone Estates independent living communities are modern, attractive and impeccably maintained, offering gracious ambiance while meeting the unique needs of each individual resident. The facilities offer a full range of services and amenities for a single, all-inclusive, yet affordable...

... Read more

Grand Victorian of Rockford

3495 McFarland Road, Rockford, IL 61114

Starting at$X,XXX+ monthly
16
16 Photos available
2
2 Floor plans available
8.2
Review Score
25 reviews

Staff have all been very helpful. The food is not appealing to the residents. They might need a new chef. There needs to be an activity director that gets people excited about the activities so they would...

Provides: Assisted Living, Independent Living

The Grand Victorian of Rockford is located in an all-American city of 150,000 with all the attractions and services of a large metropolis but with the pace and lifestyle of a smaller town. Nicknamed 'The Forest City,' Rockford is a city of tree-lined streets and quiet, friendly neighborhoods. The...

... Read more

Heritage Woods of Manteno

355 Diversatech Drive, Manteno, IL 60950

Starting at$X,XXX+ monthly
18
18 Photos available
3
3 Floor plans available
8.0
Review Score
12 reviews

[name removed] is taken good care of they do her laundry clean her apartment meals are provided she has a microwave fridge smoking area she smokes has her cat with her lots of activities and a small store

Provides: Assisted Living

Heritage Woods of Manteno is located in the village of Manteno, IL, a peaceful area with its own form of simple beauty. This assisted living community is part of a residential area that is developing, and it is a great place for seniors to call home. Those who come to visit the residents of this...

... Read more

Brookstone Of Mattoon South

2008 South 9th Street, Mattoon, IL 61938

Starting at$X,XXX+ monthly
18
18 Photos available
4
4 Floor plans available
8.0
Review Score
2 reviews

Everything is a five according to Mom, however the food is a two. She often has a snack or meal in her room. She realizes the cooks only get so much to work with, but the meals disappoint her. Breakfast is...

Provides: Independent Living

All Brookstone Estates independent living communities are modern, attractive and impeccably maintained, offering gracious ambiance while meeting the unique needs of each individual resident. The facilities offer a full range of services and amenities for a single, all-inclusive, yet affordable...

... Read more

Brookstone Estates Paris

146 Brookstone Lane, Paris, IL 61944

Starting at$X,XXX+ monthly
8
8 Photos available
4
4 Floor plans available
8.0
Review Score
2 reviews

I lived alone after my husband died. My home had been built by my husband and I and I never thought about living any where else. But my kids talked me into checking out Brookstone. It was the best for me....

Provides: Assisted Living

Brookstone Estates independent living communities are modern, attractive and impeccably maintained, offering gracious ambience while meeting the unique needs of each individual resident. The facilities offer a full range of services and amenities for a single, all-inclusive, yet affordable price....

... Read more

Brookstone Estates of Effingham

1101 North Maple Street, Effingham, IL 62401

Starting at$X,XXX+ monthly
8
8 Photos available
4
4 Floor plans available
8.0
Review Score
3 reviews

Having my loved one at Brookstone gives me peace of mind knowing that they care cared for around the clock in a setting that is non institutional. Nursing staff monitor his medications and assist in...

Provides: Assisted Living

Brookstone Estates of Effingham! Where Senios Living is Perfected! With Studio, 1 and 2 bedroom options at this location we have something for everyone. Recently remodeled in the spring of 2014, Brookstone Estates of Effingham provides Independent Living and Supportive Living to the people of...

... Read more

Eagle Ridge of Decatur

875 W. McKinley Ave., Decatur, IL 62526

Starting at$X,XXX+ monthly
11
11 Photos available
2
2 Floor plans available
7.0
Review Score
7 reviews

The apartments are roomy and lots of space in the facility. Opportunities for activities however the doors lock too early and it's hard to get someone to let you in after 4:30 or earlier PM. Spacious...

Provides: Assisted Living

Eagle Ridge is an affordable assisted living community that is offered to 65 and older adults. The emphasis is on maintaining your health, wellness, and independence at Eagle Ridge.  A full array of amenities and helpfull services will make your days fulfilled and comfortable for you and...

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Brookstone Estates Tuscola

1106 E. Northline Road, Tuscola, IL 61953

Starting at$X,XXX+ monthly
10
10 Photos available
4
4 Floor plans available
7.0
Review Score
11 reviews

Mom has a really nice apartment that's very comfortable for her. She's not a real sociable person but she does have friends there.

Provides: Assisted Living

Good Neighbor Care carries on the Brookstone tradition, providing a senior care program that supports individual freedom and promotes the dignity of each resident. Brookstone communities are all nestled in small Illinois towns of 10,000 to 20,000 residents where families can feel satisfied their...

... Read more

Heritage Woods of Sterling

2205 Oak Grove Ave, Sterling, IL 61081

Starting at$X,XXX+ monthly
23
23 Photos available
2
2 Floor plans available

This facility was brighter and cleaner than the other places we visited. They offer quite a variety of activities. They do housekeeping once a week. Value for the money I rated lower because they raised...

Provides: Assisted Living

Heritage Woods of Sterling is an assisted living community located in Sterling, IL. Situated along the north bank of the Rock River, Sterling is known for its scenic parks and fertile prairie soil. The city hosts a number of annual events, including the Mexican Fiesta Days, where participants...

... Read more

Heritage Woods of Charleston

480 W. Polk Ave, Charleston, IL 61920

Starting at$X,XXX+ monthly
16
16 Photos available
2
2 Floor plans available

My Mom has lived at Heritage Woods for about a year and likes it very much. She has a 1 br apt & has her cat with her. The CNA's are very caring & they & the nursing staff have always notified me right away...

Provides: Assisted Living

Heritage Woods of Charleston is a quaint set of senior living apartments located in the heart of Charleston, Illinois.It offers a home for aging loved ones who want to maintain their independence with just a little help. At Heritage Woods of Charleston, we pride ourselves in providing a safe...

... Read more
Viewing 1-25 out of 72 communities

Community videos

View the Gardant Management Solutions lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how Gardant Management Solutions welcomes its residents home.

Churchview Supportive Living

Take a virtual tour of Churchview Supportive Living in Chicago, IL
Take a virtual tour of Churchview Supportive Living, a maintenance-free Assisted Living community located in Chicago, IL. To schedule a live tour, contact a local senior living advisor.

1 min December 22, 2022

Reviews
for Gardant Management Solutions

7.3
Review Score
1,267 reviews

Review Score

1,267 reviews
7.3

Out of 10


5 star

56%

4 star

27%

3 star

9%

2 star

4%

1 star

6%

A Place for Mom has scored Gardant Management Solutions with 7.3 out of 10 using our proprietary review score based on 306 reviews in the last 2 years. Over all time, Gardant Management Solutions has 1,267 reviews with an average "overall experience" of 4.1 out of 5.

Overall Experience
703
333
110
48
73
Date Submitted
68
143
306
Reviewer
120
735
352
38
Care Received
772
150
345
1181-1200 of 1267 reviews
Sort by

2.0
Ed - Toured community
Independent Living
October 24, 2013
Verified Review
Dark Also

Same as onther one I toured. Dark surrounding like a nursing home reburbed to Assited living. I was toured by the maintence guy.

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2


2.0
Anonymous - Toured community
Memory Care
August 16, 2013
Verified Review
Annoying Administrator

I didn't like it. It was very expensive and the administrator seemed pretty annoying.

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

1


2.0
Anonymous - Toured community
Assisted Living
August 9, 2013
Verified Review
Unfriendly and Rude

I found this place worrisome. Even during my tour they weren't nice to the residents. I'm a nurse practitioner and my patients would say that they're just not nice there and when I went I saw what they were talking about. Because of their rudeness and authorotative attitude, I had to give them a 2.

Cleanliness

2

Friendliness

0.5

Care Services

2

Activities

2

Value for Cost

2


2.0
A Place For Mom Customer - Toured community
Memory Care
May 22, 2013
Verified Review
Only private pay. No medica...

Only private pay. No medicaid. No nursing care. On a busy street.

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2


2.0
A Place For Mom Customer - Toured community
Memory Care
May 16, 2013
Verified Review
Small complex with 45 apts....

Small complex with 45 apts. unfurnished, dining hall like a Bob Evans. RN and LPns on staff/bus tours, phone and cable extra; safety checks every shift and snacks.

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2


2.0
A Place For Mom Customer - Toured community
Memory Care
April 24, 2013
Verified Review
Wouldn't be a choice - Olde...

Wouldn't be a choice - Older facility, dark except for walkway to dining hall. Big facility, concerned about integration of Mom to the rest of the population - wasn't discussed. Exterior doors left open during the day which caused a security concern. Not a requirement to check in and out when leaving the site. States 'Smoke Free' in details but were told they had a resident 'grandfathered in' - smelled smoke in the commons areas (library) and hallway on 2nd floor. Laundry facilities need to be updated and salon located in the basement was dingy and you could see the trash/lost and found area - doors were left open. Route 31 is a very busy highway with no stoplight, so big concern for residents pulling in and out of facility. Only other feedback is she told us she would be happy to take a $3,000 deposit that day to hold an apartment. This also turned us off to the facility --- shouldn't that be discussed at a later time or at least the 2nd visit?

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2


1.5
Stacey - Family/Friend
Memory Care
January 20, 2020
Steady decline of services

This used to be a wonderful place but things have changed. Staffing issues continue to plague this facility to the point that I can no longer recommend them.

Cleanliness

1

Friendliness

3.5

Care Services

0.5

Activities

1.5

Value for Cost

1.5


1.5
Anonymous - Family/Friend
Memory Care
June 19, 2019
Abuse of my 95 Year Old Mother

Upon negotiating with White Oaks, I was told by the then acting Sales Director, that when my 95 year old mother's funds were depleted in 5 months, there would be a medicaid room available at White Oaks for her. My mother moved into White Oaks on March 2, 2019. On April 3, 2019, I was informed by the new executive assistant that there would be no medicaid room available for my mother, that the waiting list was 5 years. I was told to move my mother as soon as possible. On May 4, 2019, I relocated my mother to a medicaid facility. My mother was only at White Oaks for 2 months and they would not return her $3,000.00 community fee. On May 4th, she vacated White Oaks at 10:00 a.m. and she was charged for a full day. The new executive assistant should have stood behind the commitment of the previous Sales Director. This is an unprofessional way to conduct business. Every time I visited my mother, she was sitting in front of a television. I never saw her engage in any physical activity. Half of her wardrobe of clothes are missing. I would not recommend White Oaks to my worse enemy.

Cleanliness

3

Friendliness

3

Care Services

2.5

Activities

1.5

Value for Cost

3


1.5
Loving Family - Family/Friend
Assisted Living
July 20, 2018
Not a safe place for mom

We moved our Mother here thinking she would be safe. After repeated requests for her to get a life line button for her, they told us that they didn't have any that were working and had to wait for one. After being there only 3 weeks she fell in her bathroom and cried out for help. She had a brain bleed, broken hip and arm. She is now in a nursing home. Hertiage in Charleston and home office in Bradley have repeatedly lied to us about returning money that we had paid them in advance. Shameful

Cleanliness

3.5

Friendliness

3.5

Care Services

0.5

Activities

2.5

Value for Cost

1.5


1.5
Anonymous - Family/Friend
Assisted Living
June 1, 2018
No assisting in this assisted living.

The staff needs to understand the definition of assistance. When residents ask for help they are often told by staff that they aren't allowed to do what they are requesting or they just refuse to do it. Food quality is poor and that is if the resident can get waited on in the dining room. Medications are often not ordered on time allowing resident to go without vital medication for days. Transportation provided to medical appointments only one day a week. If resident has issue with oxygen or even insulin you might as well look elsewhere staff is not allowed to assist with either. Housekeeping is minimal. Very disappointing.

Cleanliness

1.5

Friendliness

1.5

Care Services

1.5

Activities

1.5

Value for Cost

1.5


1.5
Anonymous - Family/Friend
Memory Care
July 13, 2017
Fall City

Keepsake Village at the Hearth at Tudor Gardens is full of falls. There's not enough help to keep them safe or get your loved one changed in 30 minutes. You have to hire your own aide for consistent help.

Cleanliness

2.5

Friendliness

1.5

Care Services

0.5

Activities

3

Value for Cost

2


1.5
Anonymous - Family/Friend
Memory Care
November 30, 2015
Verified Review
So far I am not very happy.

So far I am not very happy. They haven't been very attentive. I will have to see how things are handled before making any decisions, but for now I am not very satisfied.

Cleanliness

1.5

Friendliness

1.5

Care Services

1.5

Activities

1.5

Value for Cost

1.5


1.5
Amy Jo Malone - Family/Friend
Memory Care
September 12, 2015
No Communication, No Concern, Lots of Indifference

I was not at all happy with the communication or service regarding my father. He moved in to assisted living June 1, 2015. There was never an attempt or response to getting to know the family. Unfortunately, he was admitted to the hospital August 1, 2015 and passed away on the 8th. The nursing staff never contacted either the family or hospital with regard to his condition or status. They were completely uninvolved and unconcerned about one of their residents--completely opposite of Brookdale Senior Living, where he resided before The Fountains. During this week, two of my sisters went to his apartment to retrieve legal documents and were accompanied by a nurse. The next day, a staff member contacted our attorney stating that "His family was ransacking his apartment". HUH? Talk about poor communication--it exists among themselves as well apparently. After his passing, I contacted the Executive Director and never got a call back. When my husband and I went to clean his apartment, a nurse came by to ask if we were moving. HUH? There was not one word of condolence, a card sent, not one iota of communication. EVER. I couldn't believe it. I still can't. Funny thing was, I DID hear from staff at Brookdale Senior Living after his passing. They put up a picture--he had a full page in the Business section of the Chicago Sun-Times, to announce the loss. What a difference! Those are people who really cared and were genuinely concerned and reached out in a heartfelt way. So contrary to the coldness and indifference of The Fountains.

Cleanliness

1.5

Friendliness

1.5

Care Services

1.5

Activities

1.5

Value for Cost

1.5


1.5
Faye - Family/Friend
Assisted Living
May 7, 2015
Disappointed in Assistance.

we were impressed when we visited, staff was great. However, once mom was in there the assistance was minimal. They would help mom get to the bathroom in the morning, then leave. Would come back 20-30 minutes later and help her dress - then leave. If she rang for help they didn't always respond. Finally - 3 weeks into her new home, she had a problem with her oxygen levels and reported it to them. They left her sitting alone and finally she called me. When I arrived 20 minutes later, she was at a level of 55 still and no one was with her. I had to find the nurse to call 911. They offered excuses but NO excuse is valid for leaving her sitting alone and crying. We will move her as soon as we can, or we will have to be there with her every day. So very disappointed in their care.

Cleanliness

4

Friendliness

3

Care Services

1

Activities

3

Value for Cost

1.5


1.0
Ann B - Resident/client
Assisted Living
June 25, 2025
Facility quality has plummeted

My mother lived in the facility from [dates removed]. The current owners purchased the facility at the end of 2024 and it has not been a positive transition. The Executive Director, who had been there for 5+ years and really made it a caring place, was fired in January. The chef who was lovely left as did others in key positions. The food quality plummeted, the public lighting in the hallways dimmed, the activities were reduced, the laundry and housekeeping became hit or miss and management was distant and unfriendly to the residents when they rarely walked the halls. Any questions or concerns voiced were unanswered as the local management has no authority and everything must be passed on to “corporate”. The answers never come. My mother’s last month’s rent for June was debited from her account in May via ACH as appropriate. However, in June, her account was again debited, either an error or? I finally had to have the bank reverse it as they would not, very disreputable.

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Anonymous - Resident/client
Assisted Living
February 12, 2025
Highly disappointed

The rave reviews are what led us to The Bardwell. We could not be more disappointed. There is no organizational leadership, a huge lack of communication among staff, and the executive director position has been vacant for months. Their biggest strength is providing broken promises. The Bardwell may have been a great place in the past, but I can assure you it currently is not.

Cleanliness

3

Friendliness

2

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
James H - Resident/client
Memory Care
February 5, 2025
SON PUT ME HERE W/O NEUROLOGICAL/PSYC EXAM,

Yes, this place is for DEMENTIA AND ALZHEIMER’S. BIT IT IS NOT FOR SENTIENT COGNIZANT SANE PEOPLE. MY SON, [name removed] PLACED ME HERE SO:HE COULD SAY “DAD IS INEPT” and he took over as POWER OF ATTORNEY and proceeded to empty my Chase Bank of $[removed] then he wouldn’t let me receive any mail, nor a cell phone. I had no knowledge of my condo my finances. TOTAL CUSTODIAL CARE AND IT IS REFLECTED IN THE HIGH RENT. When revoked [name removed] POA, DIRECTOR TOLD ME I HAVE POA or. GUARDIAN. EVERYONE IN WOMC HAS A POA or GUARDIAN. Whenever WOMC gets a SENTIENT RESIDENT they SHOWCASE them by appointing them FAMILY AMBASSADORS. WHEN family members tour WOMC they make sure to let touring families.SEE NOT ALL RESIDENTS HV DEMENTIA/ALZHEIMER’. I refuse POA/GUARDIAN. NOW DIRECTOR CALLED in Neurological/ Psychologist. [name removed] to examine me. WHY WASNT THAT DONE B4 my admission. [name removed] found [name removed] has the mental capacity and legal competence to be his own POA or GUARDIAN.

Cleanliness

4

Friendliness

4

Meals & Dining

3

Care Services

3

Activities

4

Staff

2

Value for Cost

1


1.0
Eric - Family/Friend
Memory Care
November 8, 2024
Gull Creek Memory Care Must be Investigated

Fully investigate the Gull Creek Memory Care operation before your lived one resides there as had to pull my 91 year old mom out of there after only 2 months residency and their business manager billing for next month for not giving 30 days notice as well as keeping full deposit. Happy to share our egretful experience personally and asking Md state officials to investigate their operations especially the program. Very disappointed.

Cleanliness

3

Friendliness

2

Meals & Dining

2

Care Services

1

Activities

1

Staff

2

Value for Cost

1


1.0
Anonymous - Family/Friend
Assisted Living
October 25, 2024
Verified Review
Do not recommend

I would not recommend Glass Peaks at all! Take time and really look around at other options!

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Anonymous - Family/Friend
Assisted Living
September 27, 2024
Verified Review
Do your research before you put your loved one here

What they could improve on is doing their job and taking care of the residents that are paying their wages

Cleanliness

3

Friendliness

2

Meals & Dining

3

Care Services

2

Activities

2

Staff

2

Value for Cost

1


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