Gardant Management Solutions

Do Not put your family here !!!!! My Mom was here for three weeks and I pulled her out . They totally are not up front with the care that goes on in this place in the three weeks there was another new director she quit the activity director quit . There never any staff around to talk to they never changed her sheets cleaned her teeth or even bothered with her . I had a face time portal in her room no one ever came to help her with anything she always had to try and find someone for help which there was no one ever around. They never answer there phones or call you back. They don't even return your deposit . I am reporting them to the department of human services ,

My mother was diagnosed with Alzheimer's several years ago so we decided to sell her house and find Assisted Living, I hired attorney [name removed] to help with Medicaid, he recommended that I hire a company called [removed] and they introduced us to Carriage Court in Grove City, we were taken for a tour and we thought we had found the perfect place for my mother. We met with the Administer and explained Mom's situation with Medicaid, she had around $80,000 in the bank so we were in a "spend-down" which mostly went to Carriage Court for monthly rent. Once we had spent all of Mom's money on rent we we're relying on her SSI payment to get her by until Medicaid kicked in, her SSI payment doesn't get to her account until the 15th to the 18th of the month but Carriage Court kept sending late notices, I explained to them several times about the SSI payment but the late notices continued. My attorney kept contact with Medicaid and Carriage Court throughout the situation and they were able to file a motion of "Act 52" to get the arrearages paid up by Medicaid. While on a visit today to see my mother and take her a few items I was approached by the administrator [name removed] who asked me what I was going to do about the arrearages and that he was planning on moving forward with evicting my mom, I calmly explained the "Act 52" to him and that it would be paid up, he said he was moving forward with the eviction. When I arrived to start moving mom I was met by the administer [name removed] and two police officers who were there because of the way I "got a bit angry" while in the office of the administer. After explaining the situation to the officers they were shocked and left after about 20 minutes. I wasn't prepared to move everything so I asked the administrator. [name removed] if I could come back and pick some things up later and he told me if I didn't have everything out that he would put what was left on the porch of Carriage Court. One of the maintenance men/bus drivers from Carriage Court saw what was happening and offered to help, he got the Carriage Court bus and helped me load my mom's things and deliver them, if it wasn't for John helping me I don't know what I would have done that day. Thank God that my mom's best friend was the owner of a nursing home and her children run it these days, it only took one phone call and my mom is now in a place that she knows and people love and care for he

My mom loved it at first. Then the staffing and ownership changed. There were hours you couldn’t find a staff in the memory unit or anywhere in the building. They had a 85% staff turnover one year. Just because it looks pretty and clean doesn’t mean they provide good care.

My loved one is herr and I am seriously thinking of moving him out because I have witnessed NUMEROUS times 1 staff member in the building. NO NURSE. A CNA. Let that sink in. How is that legal in a 3 story building?? My dad is in good shape but bout those that are not? What if ab emergency happens? A CNA can legally provide transfer and physical care, not emergency care or meds. I am seriously disgusted. I worry about these people here. Do not recommend. I am currently looking for a new home for dad...

Do not consider Heritage woods of Batavia family member there for some years always change in CNA some are very rude and not helpful with residents rude to family members and very disrespectful. when need support from management no help there, Watch the hidden cost if family member has to go to rehab facility for any reason will charge you a daily rate to hold your apartment on top of your rent don't pay you will immediately be escorted out with your family belonging Food service awful not enough servers . when love one needs their help they find ways to get them out for the next person they do keep score. This place is a revolving door be aware.

Clean and enjoyable except they are trying to bill me for time my mother was not there. They also have the residents apply for food stamps if they are Medicaid eligible When my mom was moved to a nursing home I paid for the time she was there until I turned in the keys which was for 10 days- now they have an attorney on me demanding an additional $1000 I have asked for a breakdown and detailed bill to no avail So be sure you understand the amounts on your bill and go over it with a fine tooth comb

First off the care could be a lot better than it is. This place is not worth having our parents or grandparents in. Management doesn't care just there for a check , the nurses really don't do nothing , the aides and the nurses talk about the people who live there , also the aides talk about each other so that interfere with the care they give this people. I think all management needs to be replaced. I give this place 0 stars.

the staff treats its residents with no respect , often [removed] their personal property. residents where left with nowhere to get help,

The aides are wonderful an the nurses are nice to as for the rest pure attitude an I had to move my mother out because they have bed bugs an didn't even tell us would never refer anyone

I am not very happy with Heritage Woods of Belvidere. They didn't taken care of him well. [removed] I wouldn't recommend this facility to anyone. I would rate them as a -1 if I could.

Female family members are not safe here. This place has forever changed our lives. I am a Registered Nurse and what happened to my loved one in their care is horrific.

Has the third floor designated as assisted living. Strictly private pay.