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7.0
Review Score
2320 Sonora Drive, Grove City, OH 43123
I would like to comment on [name removed], Executive Director. He has been so very helpful with transitioning my Mom into Carriage Court Grove City. He is always there when I need help or just any questions....
One of the most important decisions we make in our senior years is lifestyle. We seek to maintain our independence but what does that mean. Independence doesn’t necessarily mean living alone, using outside services to clean, shop, or transport. No, living independently means living our daily...
12450 Regency Pkwy, Huntley, IL 60142
The facility is lovely. Only one aide assisting with shower was (according to my mother ) not very helpful. " didn't quite know what to do". Not exactly sure what that meant. Administration very helpful and...
Heritage Woods of Huntley provides you with the opportunity to enjoy apartment home living in a residential community while obtaining the personal services you may need to continue a life of purpose and individuality. Imagine a life without household chores, yard work or home maintenance. Invite...
4605 W Crystal Lake Rd, McHenry, IL 60050
What we like the most about White Oaks are the activities and the activities staff. It is a clean facility with friendly front office staff. Yes, we would recommend this community to other families who may...
White Oaks at McHenry opened in 2017 and is a Memory Care Community for the Older Adult. Our community program embraces experiences that offer a sense of purpose, love, and belonging throughout the different seasons of dementia. Through our person-centered planning, we focus on abilities rather...
1440 Somonauk Street, Sycamore, IL 60178
Mom was busy from the time she left her apartment for breakfast until she returned after dinner. I FaceTimed my mom after dinner every day so I got to speak with the nurse on duty when mom received her...
The Grand Victorian of Sycamore is located in the county seat of DeKalb County, an ideal community in the heart of some of America's most productive farmland. Tree-lined streets and stately 19th century architecture offer picturesque small-town surroundings and a comfortable lifestyle....
9600 E. 146th Street, Noblesville, IN 46060
What we like the most about Heritage Woods is the friendliness of the staff and the quality of the facility was excellent. The nursing staff was very fast to respond to my concerns.
301 Weston Ave, Aurora, IL 60505
We visited in hopes to find a home for my Mom and Dad. Mom went with us and was truly amazed at the place right away. It doesn't feel like a retirement home, but an apartment home. The rooms are spacious,...
Bardwell Residences is a senior living community in an incredible historic building. Independent Living, Assisted Living and Memory Care round out this 99 apartment community. We embrace our history and are Senior Living, Reimagined. Scheduled to open 4/1/23 the entire building has been renovated...
1300 Spring Street, South Elgin, IL 60177
White oaks was really ready to accommodate my father's needs and gave him the socialization and autonomy he craves while still being a safe environment for all. Staff are friendly and willing to meet the...
White Oaks of Spring Street is a dedicated memory care community for seniors in the Chicago area. We specialize in working with residents who have Alzheimer’s and other forms of dementia to provide the utmost in amenities, care, support, and security. We know that every resident’s needs will...
300 Twin Lakes, Rantoul, IL 61866
The food is just ok, but we LOVE Brookstone Estates. My loved one is very happy there. The staff are all very nice, she loves most of them.
All Brookstone Estates independent living communities are modern, attractive and impeccably maintained, offering gracious ambiance while meeting the unique needs of each individual resident. The facilities offer a full range of services and amenities for a single, all-inclusive, yet affordable...
1920 Brookstone Lane, Mattoon, IL 61938
Everyone is very friendly and helpful. I can't say that he's happy but he is adjusting in a healthy way. Based on the experience we have had, we would recommend this community to other families.
Good Neighbor Care carries on the Brookstone tradition, providing a senior care program that supports individual freedom and promotes the dignity of each resident. Brookstone communities are all nestled in small Illinois towns of 10,000 to 20,000 residents where families can feel satisfied their...
2750 West Fair Avenue, Lancaster, OH 43130
I would definitely recommend Reflections Retirement Community to others. The staff is amazing. They are attentive and friendly. The move in process was easy. They answer any questions that you have about...
577 E. Martin Ave., Watseka, IL 60970
We recently had to switch from assisted living to memory care and the staff was excellent in helping. The facility common areas are in excellent shape. My father in laws new room stinks like urine that we...
Many people are seeking out affordable senior housing, but they do not want to compromise on the quality of care. Heritage Woods of Watseka in Iroquois County, Illinois can provide you with the affordability and quality of care you want for your senior loved one. There are many great things to...
701 East Mazon Avenue, Dwight, IL 60420
My experience with finding a place for my Dad at Heritage Woods of Dwight was very nice. The administration people answered all my questions and concerns and made the process easy for me and my Father. My...
Heritage Woods of Dwight is an assisted living community located in Dwight, IL. Dwight, which contains a stretch of the original famous U.S. Route 66, lies 80 miles southwest of Chicago. The town boasts a rich history, and is home to numerous landmarks and monuments. With well-preserved...
76 East Rollins Road, Round Lake Beach, IL 60073
Our mother has been living at Oak Hill for 2 years and we are very happy with the care she receives. The staff is very attentive and friendly with her and us. The residents are all very friendly and...
Dedicated to Good LivingOur longstanding mission is to transform the way society thinks about aging and senior living. Our Oak Hill Supportive Living community is an extension of that promise. We are steadfast in our commitment to cultivate a genuine home for you or your loved one. Above all...
12450 Regency Parkway, Huntley, IL 60142
The Director is EXCEPTIONAL, a rare gem! This facility is the ONLY place that my mom has been that treats her with TLC and as a VALUED person!
500 North Glenn Avenue, Washington Court House, OH 43160
I would highly recommend the facility. It is a relief knowing she is happy and well cared for. We picked them because of the care given and atmosphere
Carriage Court of Washington Court House is Community-Based Assisted Living at its finest, offering assistance as needed to suit individual lifestyles and personal requirements. Residents live in the comfort and security of a small, friendly, family-like setting with all the...
3495 McFarland Road, Rockford, IL 61114
Staff have all been very helpful. The food is not appealing to the residents. They might need a new chef. There needs to be an activity director that gets people excited about the activities so they would...
The Grand Victorian of Rockford is located in an all-American city of 150,000 with all the attractions and services of a large metropolis but with the pace and lifestyle of a smaller town. Nicknamed 'The Forest City,' Rockford is a city of tree-lined streets and quiet, friendly neighborhoods. The...
1307 Meadowlark Ln, Macomb, IL 61455
Grand Prairie is a well run facility. They seem genuinely concerned about the residents and have their best interests at heart. Some of the staff have their own parents living there. They respond promptly if...
Grand Prairie is your affordable assisted living community in Macomb, Illinois.Macomb is located along Hwy. 67 in western Illinois, south of Monmouth and east of Carthage.Grand Prairie is the only affordable assisted living community in McDonough County.The community serves as a wonderful...
146 Brookstone Lane, Paris, IL 61944
I lived alone after my husband died. My home had been built by my husband and I and I never thought about living any where else. But my kids talked me into checking out Brookstone. It was the best for me....
Brookstone Estates independent living communities are modern, attractive and impeccably maintained, offering gracious ambience while meeting the unique needs of each individual resident. The facilities offer a full range of services and amenities for a single, all-inclusive, yet affordable price....
1101 North Maple Street, Effingham, IL 62401
Having my loved one at Brookstone gives me peace of mind knowing that they care cared for around the clock in a setting that is non institutional. Nursing staff monitor his medications and assist in...
Brookstone Estates of Effingham! Where Senios Living is Perfected! With Studio, 1 and 2 bedroom options at this location we have something for everyone. Recently remodeled in the spring of 2014, Brookstone Estates of Effingham provides Independent Living and Supportive Living to the people of...
110 Nicolette Rd, Parkersburg, WV 26104
They have really upgraded the activities. The food could be a bit better but with this economy I am sure it's hard. But overall it's a good place. The staff are very friendly and helpful. They really know...
Cedar Grove Senior Assisted Living, located in Parkersburg, West Virginia, has more than 30-years of history providing a friendly and pleasant country setting where residents can enjoy their independence while receiving supportive services tailored to their individual needs. Located in historic...
355 Diversatech Drive, Manteno, IL 60950
Our experience was not top knotch. Mom often asked for soup but rarely did they serve it maybe 3-4 times a month. Care takers tended to tell mom to try doing it herself and then walk away [fee removed] a...
Heritage Woods of Manteno is located in the village of Manteno, IL, a peaceful area with its own form of simple beauty. This assisted living community is part of a residential area that is developing, and it is a great place for seniors to call home. Those who come to visit the residents of this...
2008 South 9th Street, Mattoon, IL 61938
The inside of the facility including the individual apartments are beautiful. However the courtyard space is pathetic. All of the staff is amazing except [name removed], I believe she is the director. She...
All Brookstone Estates independent living communities are modern, attractive and impeccably maintained, offering gracious ambiance while meeting the unique needs of each individual resident. The facilities offer a full range of services and amenities for a single, all-inclusive, yet affordable...
875 W. McKinley Ave., Decatur, IL 62526
The apartments are roomy and lots of space in the facility. Opportunities for activities however the doors lock too early and it's hard to get someone to let you in after 4:30 or earlier PM. Spacious...
Eagle Ridge is an affordable assisted living community that is offered to 65 and older adults. The emphasis is on maintaining your health, wellness, and independence at Eagle Ridge. A full array of amenities and helpfull services will make your days fulfilled and comfortable for you and...
1106 E. Northline Road, Tuscola, IL 61953
Mom has a really nice apartment that's very comfortable for her. She's not a real sociable person but she does have friends there.
Good Neighbor Care carries on the Brookstone tradition, providing a senior care program that supports individual freedom and promotes the dignity of each resident. Brookstone communities are all nestled in small Illinois towns of 10,000 to 20,000 residents where families can feel satisfied their...
1607 W Fillmore St, Vandalia, IL 62471
My Mom passed away Sunday, but I do want to say this. . .Brookstone Estates was a fantastic place. I want to give them props on how well they took care of my Mom. They were wonderful and I would recommend...
Brookstone Estates was founded in 1996 because congregate care was hard to find in rural Southern Illinois. The creation of the first Brookstone community and subsequent quest for additional high quality senior care spawned a comfortable yet manageable 46-unit design that has...
View the Gardant Management Solutions lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how Gardant Management Solutions welcomes its residents home.
1 min • December 22, 2022
Review Score
1,203 reviewsOut of 10
5 star
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A Place for Mom has scored Gardant Management Solutions with 7 out of 10 using our proprietary review score based on 287 reviews in the last 2 years. Over all time, Gardant Management Solutions has 1,203 reviews with an average "overall experience" of 4.1 out of 5.
It's a big place, with a lot of residents. My loved one was only there for 17 nights. Overall the few times I was allowed to go in, mostly just the move-in day. The building itself seemed clean, but the entryway in the dead of winter was disgusting. There were cigarette butts where everyone would congregate to smoke, so you had to walk through smokers to get into the building ,which was a turn-off to me. They were supposed to clean the rooms every week, but I don't think they cleaned it the whole time she was there. They did do her laundry maybe once. The sales lady was super nice, and the manager seems to be upfront and friendly. I didn't get a really good feeling with maybe a couple of the nurses. They were just kind of in a hurry, like maybe they were stressed with a lot going on. My loved one ended up being a fall risk, and I feel like she really shouldn't have been there. She needed more care than anyone realized. They did an assessment of her while she was at rehab, and I feel like they should have known. My loved one had a fall behind closed doors and ended up in the hospital. The day she went into the hospital , I asked to speak to the nurse on the phone and there ewas no registered nurse in for t he day. That was on a Saturday. It was all just a mess and not a good experience. It was too bad, because I was so excited goign ink, and then Physical, mental, monetary stress involved getting her moved out. The only positive was my loved told me she loved the food, the few meals that she had there. It didn't look like they were activities at all due to Covid.
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Heritage Woods of South Elgin in South Elgin, IL
4.3
(5 reviews)
We had some cleanliness issues in my loved ones' room. Housekeeping only showed up occasionally to clean, and things tended to pile up. The common spaces in the facility were fine, but my in-laws were kind of on their own in their living space. The people there were nice, in my limited experience. Most of my interaction with them was over the phone. But mostly the nurses were great. They were friendly and tried to get things done. There was one real stinker there, but the director addressed that for us. The director was very sweet and very nice, but we felt she was overworked. She just had a big job and not enough help. There was a high turnover, especially with the nurses. The director wanted to keep my loved ones there after they were hospitalized, and we agreed. But in the end, she could not provide everything they needed care-wise. I think it was just overwhelming for her. But she was very good. The lady at the front desk was very friendly. They did a lot to keep Covid out. There were some good things, and the people were great, but overall it was a disappointing experience. It was a very high cost out of pocket, and they couldn't provide the assistance that we wanted or needed. I think it would be a great place if you have plenty of money (although they do transition to Medicaid), and if you don't need a lot of care and are pretty self-sufficient. They brought meals to my 90-yr-old loved one in a styrofoam container and expected him to be able to serve it to his wife. They'll deliver your pills and make sure you have those on time, but its a lot to pay for that. They were very slow in responding to requests, including responding to the call buttons the residents wore around their necks. I think it's because they've overworked there. It's a hard job, I know. But still, we expected more. My loved ones were not really impressed with the food there, and there weren't really activities due to the pandemic. I hesitate to give them a bad rap if your loved one just needs a little help with medication and is otherwise active and able. I just don't think this was the right place for my loved ones from the beginning. At first Heritage Woods was hesitant to take them, and eventually they said okay we'll try. I just wish things had worked out better. It's not a bad place, so I'd recommend it for self-sufficient seniors. It's a beautiful place, inside and outside. It was very appealing to the eye. I just wish things had turned out differently.
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Heritage Woods of Manteno in Manteno, IL
4.3
(11 reviews)
My comments are meant to be a help for family members that have a loved ones living at Montclare-Lawndale. My brother was a resident there from [dates removed]. When he completed his original application and all required paperwork he did not have a Power of Attorney on file, he was in pretty good condition health wise. As a family member we had no knowledge of him moving to this facility. All was going well. However, he became ill, was transported to to a local hospital, from there he was referred and transported to a Rehabilitation Facility. During that time Montclare destroyed/threw out all of his belongings without any notification to him or a family member. We were told because there wasn’t a Power of Attorney on file the facility followed the rules in destroying all of his belongings. I was told by a State of Illinois Agency, the rule is a 30 day notification is required. That never happened, I strongly suggest Family Members of Montclare Supportive Living review the loved one file and make sure there is a Power of Attorney on FILE. I have been unable to properly resolve this issue. Thank you very much.
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Montclare Supportive Living in Chicago, IL
3.8
(2 reviews)
The place seems a bit run down. Difficult to reach patient as phones not always answered. Follow through is not always kept as promised. Example is we purchased an immediate response fob that was found to be defective. The replacement did not work. We were told it was most likely due to the system needing replacement. It would seem that this would be a priority as the patients with fobs would need immediate help. So far after a month it has not been updated.
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White Oaks at Heritage Woods of Huntley in Huntley, IL
4.2
(31 reviews)
My mother has lived at Gull Creek since 2017. We chose Gull Creek because of the spacious apartments, welcoming staff and excellent dining experience. There have been several management changes during this time as well as a status change from non-profit to for profit. Under current management, staff turnovers have impacted time to complete work orders for apartment repairs as well as continuity in facility operation. Upper management slow to respond. Food is poor quality. Snacks offer little variety and include single serve packaged crackers and fruit. Dining staff is extremely pleasant, friendly and kind. Floor staff are caring and patient.
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Gull Creek Senior Living Community in Berlin, MD
3.5
(39 reviews)
Nice clean place but the services and maintenance have gone down hill the last year or so. It's sad and I wonder how far down things will go. Staff turn over has been great over the last year, therefore continuity of care and maintenance/housekeeping is suffering. The employees are very nice though. Maybe the turnover tied to search for better pay? We are thinking about moving my parent.
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Independence Village of Greenwood in Greenwood, IN
4.5
(78 reviews)
Food is terrible; lots of staff turnover.
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Independence Village of Zionsville East in Zionsville, IN
4.3
(79 reviews)
My loved one has lived there almost since it opened. It has been disaster after disaster. They start with one director -- she tried but seemed like she had no support. Then they brought in a new director. Simply amazing. She cared about us, listened to us, followed through on our requests, ect... Then I come to visit mom one day and she is gone. No warning, goodbye, anything. They said she was laid off to move another direction. Well, here we are again starting over. HUGE mistake on their part. As far as I know including my family there are 5 others that are currently looking to move. Since moving in in June we have had 3 administrators, 3 nursing directors and now 3 memory care directors. IN 10 MONTHS! The CNAs are good for the most part, however most do not stay. Nursing is okay -- not the best but also not the worst. All in all I would suggest finding a different place. One with more consistency and stronger roots.
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White Oaks at Heritage Woods of Huntley in Huntley, IL
4.2
(31 reviews)
My mother in law felt that the residents were not friendly and not enough activities were offered. She also did not like the type and variety of food choices. Otherwise she was in good health when she came home and we were appreciative that she was in a safe place while we were gone
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Reflections Retirement Community in Lancaster, OH
4.4
(31 reviews)
That one seemed to be crowded. The dining room was the smallest of the four places we saw. There were a lot of people hanging around the hallways. I didn't take a look into the rooms because I didn't like the feel of it from the start.
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Green Oaks of Park Forest in Park Forest, IL
2.3
(7 reviews)
There was never adjustment for special meal requirements- mom needed soft food and the liquid Food in general was just ok, there was not a cook they just reheated prepared meals Having nurses in charge of this facility should of made the facility better but they did not like to be questioned or corrected, which is what occurred between them and the hospice nurse. When we did a review of moms care they lied about moms ability which was a last straw but nothing to be done because I was aware that we were in moms last weeks. Mom was assaulted by another resident last fall, which was stopped by a staff member but it was not handled well. They then offered my mom a space in memory care which was ok. The memory care has a good reputation with hospice and the aides and med techs for the most part were excellent. They like all places had problems with staff shortages. I did hire sitters for mom and they covered every afternoon into evening for 4-5 hours. The facility told me they (the sitters) were not necessary but they were my eyes when I wasn't there so I'm sure they improved the care. If there would be any thing that I would say about future residents - they should not have problems and be able to move themselves (use wheelchair with out assistance).
Read MoreGull Creek Senior Living Community in Berlin, MD
3.5
(39 reviews)
My experience with Oasis at 56th Street was extremely unpleasant. I always went outside to smoke but due to having Covid, I was confined to my room. I lit one cigarette and a nurse walked in on me. I was evicted and they kept my rent refund. [name removed] on the 2nd floor and [name removed] on the 4th floor smoke openly every day and go unpunished. My watch was stolen and they took my laundry and it was never returned. The food leaves a lot to be desired and it's always cold. One day when I was sick, I ask a nurse if she would take my temperature and she sent me on a wild goose chase looking for a thermometer. None was found. BED BUGS throughout the community. They took every article of clothing I own and kept it for 2 weeks. I showered daily but had to wear the same dirty clothes. Privacy is out of the question - they freely use a pass key to walk in on you.
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Oasis at 56th in Indianapolis, IN
3.5
(2 reviews)
I would say there are a some great caregivers who were. Good to my mom. Alot of turnover of staff and short on nights. Do not particularly care for upper management and [name removed]I feel I had to be very present and do many things for my mom myself. I would not necessarily recommend the facility.
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Independence Village of Greenwood in Greenwood, IN
4.5
(78 reviews)
My mother was approved to go there in Assisted Living. That surprised me and I told them that, but they said she had been evaluated and qualified. She was there for basically a week and was sent by them to the hospital and was not allowed to return because she could not stand and pivot on her own. The facility itself is wonderful.
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Bardwell Residences in Aurora, IL
4.2
(13 reviews)
Our loved one had spent several months at Carriage Court and we have to say it was a very poor experience. They have changed executive directors since then, but all of their system they have in play are not good. Everything from food, to individual service, to their follow throughs with personal care and just everything in general need to be worked on. We were paying more and receiving much less.
Read MoreCarriage Court Of Grove City in Grove City, OH
4.0
(38 reviews)
The staff tries, but they are sorely understaffed and over worked like every other facility.
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Cedar Grove in Parkersburg, WV
3.5
(30 reviews)
Every time I come to visit my loved one is just sitting in her room. There is never anything going on for the residents. Whenever I go visit I have a hard time finding any staff to get any information. There has been some miscommunication with staff and they are very organized at all. When I looked at the facility at first, I really liked it because there is a great bit field in the back but my loved one has not been able to use it once and that was the main reason we sent her there. The staff try to tell me that my loved ones dog is using the bathroom inside but we know for a fact that that is not true. Overall it has not been a good experience.
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Carriage Court Of Grove City in Grove City, OH
4.0
(38 reviews)
Minimal help with ADLs. RN works 40 hr wk, not there nights/weekends. Family told all staff in-house but aides mostly agency = rotating strangers providing care. "Good" activities, going out somewhere are RARE. On Medicaid? [price removed] left after cable/phone, you can't go unless family pays. HUGE positive is Medicaid residents get private room. [price removed]+/mo private pay. Our big problem - LACK OF PROMISED CARE/ACTIVITIES. Treated like complainers by apathetic Administrator when we pointed out specific items in Dad's contract not being done. No 2/wk showers, aides spent under 10 mins/day interacting with him, they complained LOUDLY if he'd buzz for a little help standing up from toilet. Calendar activities a joke, shows many daily options but most are lame worksheets left on door to be done alone. Contract states care and activity plan individual to Dad's needs, never happened. Activity woman snippy when asked about activity plan. Average food. Waiting on partial refund 3 mos after move-out.
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Heritage Woods of Yorkville in Yorkville, IL
4.1
(16 reviews)
Life here used to be great and now it’s not unfortunately because I’m stuck living here
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Deer Path of Huntley (For Ages 22-64) in Huntley, IL
2.5
(3 reviews)
The community has had some staffing issues and the care that they have provided was sub-par at best. No communication until we told them we were leaving and I saw the director for the first time after 90+ days. The food was inconsistent and the staffing could be rude. The corporate office did listen and was able to help fix some of the issues.
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Gull Creek Senior Living Community in Berlin, MD
3.5
(39 reviews)
There are 72 total Gardant Management Solutions Facilities.
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