Gardant Management Solutions

The staff at Heritage Woods work very hard to make sure the residents are well-taken care of. They go above and beyond to make them feel as if they are at "home". Friendly, fun, and caring staff with many fun activities! Very welcoming!

Our family was able to have an in person tour and the Independence Village is a very nice community and great tour, but the price was out of our range.

Our family was able to have an in person tour, and the Heritage Woods community was very nice but it was just out of our price range.

We had a very good tour at Heritage Woods. We had to go with another facility because they did not offer memory care here and that is what we were needing.

The community has recently had a change in staff. They always have activities for the residents to participate in everyday. They are renovating the community. There is a washer and dryer on each floor. It is very nice and a clean community. The more care your loved one needs, you will have to pay extra for the care services. The community is adding on assisted living and memory care options.

Our experience has been great, Carriage Court of Washington Court House has just been amazing to our family. I cannot say enough about them, it is unbelievable. I would recommend to other families looking.

I would recommend this community to others based on my experience. Overall I think this community is really good. It is a good value for the money compared to others in the area. The community is clean and neat and the staff is really great.

Facility was very nice. The patient centric culture came through very clearly with all of the staff. Emphasis was clearly on comfort and care of residents. Facility felt comfortable ‘ homey. [name removed] was exceptional. She was the difference.

We did an in person tour with Carriage Court and we were only able to see the units but not the common areas. It is a fancy, upscale facility. The units were very nice and had granite counter tops. It was just too expensive for what we were looking for.

The community is very neat and clean and the staff is just amazing. There are lots of activities to do and the food is very good. Communication between the staff and our family is very good and they keep us well informed. I would recommend this community to others.

Our virtual tour experience was during covid, so it was hard to tell and get a good feel for the community. However the follow ups were great, they were more then willing to answer all of our questions. They do not take medicaid which was a big deal for us, but they are still willing to accommodate our needs and are still very helpful.

[names removed] were wonderful to work with and showed great compassion and concern for my dad's health care needs.

We chose Heritage Woods because they accept medicaid and also it is very close to my home. My mom and dad have a 1 bedroom and it is adequate for what they need. The staff have been really good with communication, they have a family app that they use where they upload pictures and you get PDFs on what was going on as things were changing. Their doctor that comes in has been wonderful with response time, if I have concerns she calls or emails back right away. I would highly recommend them to others looking.

Heritage Woods in Minooka has been so amazing on accommodating my Mom. [names removed] has been very pleasant, assertive and knowledgeable. I feel very confident on my choice for my Mom to call Heritage Woods her new home. Thank you girls for helping me make this all possible for my Mom!!

What a beautiful place. [name removed] gave me and Dad a wonderful comprehensive and happy tour. We will put West Park Place at the top of our list.

They've been wonderful, and very helpful. They were especially helpful in the process to transfer my loved one to Medicaid care. The process itself takes months, and they held a spot for my loved one as long as they possibly could, which gave us a lot of comfort. They've been outstanding during the pandemic, very safe, very concerned. We weren't able to visit as much as we would have liked, but that's just part of the deal right now with Covid. Now we've all been vaccinated and I'm looking forward to being able to see my loved one more.

The experience has been good for us, under the circumstances. The contact person has been good.

It is expensive. If you want a nice, clean, attentive community to have your loved one for memory care this is the place to go. The staff is wonderful. They are receptive to questions or concerns.

The community is secure and the staff is very friendly, they have a senior care manager you can add to your fees that can help with medication etc. I would recommend this community to others.

I am very impressed with the quality of professional, patient and gentle care my parents daily receive since they moved into Heritage Woods. This is especially impressive since they moved in during the COVID-19 pandemic. My parents adjusted well and enjoy the staff as well as the extra amenities such as laundry and meal service. Once things "return to normal", they will definitely appreciate even more of the wonderful services and amenities! I appreciate the technology available to send photographs to be printed and delivered, plus the ability to Zoom. My parents absolutely enjoy the photos and Zoom conversations, too. I have also appreciated the good communication and quick feedback regarding questions and requests I have. The genuinely friendly staff is more than willing to go above and beyond for my parents care and happiness. My parents feel safe and are content. I couldn’t ask for more. Thank you, Heritage Woods!