Gardant Management Solutions

Things got off to a good start. Then things went downhill. They called to say she did not belong there. They said she belongs in memory care. [name removed] said I can keep her until the weekend. She also gave me a nursing staff name I could use. The weekend came and went with no further contact. Monday, late morning, my daughter called them. My daughter was advised that everything was fine and my sister was adjusting just fine. She was advised that all was well and they would transfer her to memory care as soon as it was open. Since that call everything has gone fine. Take your time, think it through and when YOU feel you are doing the right thing full speed ahead.

Very beautiful ionic place. Recently toured and the staff was great along with the activities and meal. This is definitely the place to retire at. I look forward to having my parents locate here as well as my husband and I in the future

We chose Carriage Court of Grove City because of their competitive pricing, the staff, and the location. My loved one only lived here for four days on hospice before she passed away. The staff during her stay here were very caring and helpful to her and to our family.

My mother recently passed away, and I was so greatful for the help and compassion that the employees gave me while going through this tough time. My mother was a resident for almost two years, and I would visit at least a couple times a week. and I never had any issues with service or non service, She was always happy doing the crafts, enjoying the entertainment, and participating in the social activities. Lets just say My Mom was in her happy place. When it came to communication with the staff, I was always imformed of what was happing with my mom as while she was there she fell and broke her hip and the support that we received was the best. I would sit down with the nurse usually weekly and she would give me a quick update on her health. I honestly never had any negative issues.

Always feel like home every time I walk in to see a patient. All the residents are in the family room watching tv or playing cards.

The Village at Westerville has amazing staff who truly care about the health and wellness of seniors. They provide efficient care and coordination with therapy providers and timely admissions to support the aging community.

The staff is caring, compassionate, and professional. They know the names and needs of each resident. They make sure each resident is safe, comfortable, and well cared for.

We were very worried about my father going into a memory care facility. We thought he would be very resistant. We also thought he might have trouble fitting in. The staff was able to help us through this difficult process and put our minds at ease. Dad is now happy to be there and has made friends with many at the community. this is a great facility, and the staff are incredible.

[name removed] and staff have been wonderful and so helpful with this transition. It has not been easy and I could not have asked for anyone better to help. The nurse staff as well has been very helpful. I am very releived we found you. Thank You so much

We love the staff. Everyone is so nice and loving to granny. We definitely picked the right place. It felt more like home and it's a Medicad facility so she can stay if she were to run out of money. [name removed] is very knowledgeable and helpful and so is [name removed] It was the best one we toured.

The love and care of the staff at White Oaks was unsurpassed. Both of my parents lived there, and part of that time was during covid. They kept them engaged, offered wonderful support. I was able to enjoy my parents in their final years. As the end drew near for both of my parents (at different times), they assisted our entire family. This facility is a treasure of care.

The administrator, [name remove], has always been very helpful and responsive to all our request. The response time from some of the aids at times has been much longer than we would have liked. However, I understand the shortage of help right now. The biggest concern I hear from the residence is that the food has little variety and hard to eat due to meat being tough and vegetables are al dente and hard to chew. The facility has been updated and is pleasant.

When we toured the community, we thought is was acceptable and a good tour. However, we found the community was older and the rooms were smaller than we wanted. It just wasn't right for our needs.

My mother has lived here over 3 years and we have been very pleased with her care. From the front desk receptionist to the maintenance man to administrators, nurses and CNA's. Kindness, patience and love is shown by all!

We placed my mother here and we were pleasantly surprised by the care and compassion of the staff. Everyone is super involved with the care of they’re residents, even saw the administration team helping serve meals. Highly recommend anyone that’s looking for great care

It's an okay place.

They get all 5 stars. We chose Heritage Woods of Huntley over others we looked into because this facility had the warmest and friendliest atmosphere. We felt this would be the best fit for our dad. Everyone was always friendly and kind to my dad. I felt like they had his best interest in mind all the time.

We have had a very good experience at White Oaks of McHenry. What I believe they do very well is keep her engaged. She actually seems happy there. I believe they have both great staff and management. I really have no shade to put their way concerning their operations. Very happy. Any issues we present are quickly resolved in a fair manner. You guys did great steering this decision.

What stood out to us about this facility is the friendliness and across-the-board kindness of all of the staff. It was a real home like feeling throughout the facility.

Our loved one was at Carriage Crossing for a short time, and in the couple of times we visited, I thought everything was a 5/5. The staff were very friendly.