Frontier Senior Living

Nice and clean, staff was very friendly, and I'm sure they are doing the best they can with the patients. For me it was depressing. Thank heavens my husband's memory is not that bad. My heart goes out to the patients and their families.

Our stay was only three weeks and it was rocky from the beginning. They were very, very nice. They worked with us on the cost. We expected better care services than they were able to offer. Overall it’s a beautiful community. The assisted living is what drew us to it, more than the memory care. It’s modern, pretty, light, and most of the staff were great, nice. We weren’t impressed with the food in memory care.

It was a nice facility. I don't think that she was at the same care level as most of the other residents, so this wasn't an appropriate match for her.

My mom was treated very well. The staff there is very attentive and friendly. The facility is new and is very nice because it has some nice amenities. However, it's on a very small parcel of land and there's really no room outdoors. They have 2 or 3 small couryards but they're not big enough for walking; they're fine for sitting. More importantly, they have a couple of residents that I think are placed inappropriately. There is one gentleman that constantly urinates all over the place and takes his clothes off mutilple times a day. He also goes around trying to get into all the rooms and being that it's a memory care place the residents can't always remember to lock their rooms. There is another gentleman that eats everything you put in the common refrigerator. I don't think they have enough staff. They have 2 people in the evenings for 12 fo 14 people. My mom is home now. We took her out of there because it's too expensive. Even if it weren't she probably wouldn't have stayed.

It was newer. The main room was very modern with high ceilings. Just like a huge, great room but it wasn't intimate or cozy. It's very upscale and nice but very expensive. The modern feel of it did not appeal to my father.

We enjoyed the visit but felt that the envirenment would be no different than where she is so not one for us to consider. Also we were a little concerned by the bathroom doors being in the position of being able to block the entry door to the unit.

The room that we were shown in the memory care unit was only big enough to accommodate a twin bed and a chair. Not much bigger than a walk-in closet. Seemed spendy. People were very nice.

I really enjoyed the tour here but the prices are to high and as much as I would like for G to go there, I simply cannot afford it. They have room for 45 and only 11 spots, if they brought their prices down they may find they can sell more rooms and get more residents because they have a very nice home

Brand new facility. Lovely facility.

Does not have to move when on Medicaid. Personal incident account go out twice a week on trips. No additional doctor appt charges... Merrywalker is available. 8 to 1 ratio for caregivers. deposit to get on list and do assessment. Towncenter village living is nearby - within walking distance

The location of Ashley Glen was very good. The facility had a good presences. Director was very helpful and gave me a great deal of information to think about. The rooms were small, and one had a strong urine odor. That bothers me because they are suppose to keep people and apartments clean. Though we like being in a community where you can use the Golf Carts, I felt more comfortable, in comparison, to Benton House.

I would say to make sure that what they say they are going to do that they really do it because that was the problem for us. There are activities but my loved one does not do these activities in the community. The staff are okay and there is a lot of turnover. The communication is very slow unless I am initiating the conversation instead of being proactive.

A year ago I might have written a five star review. But now Redwood seems short-staffed and rushed. My resident reports long waits for food in the dining hall and although urgent needs are addressed, regular attention to daily stuff is hit and miss. I hope the situation improves soon.

My wife passed away in July. We were in the process of moving to Atria Seville because of more space and better facility. I continues the move and am very happy here. The Wentworth seems to have some problems in keeping the facility looking nice, food quality and service, and maintaining adequate staff who are well trained and available when needed.

This community did not look like a very active lively community when I visited. The community felt dark as it is an older community. I saw the residents just sitting around. The people I met were nice and knowledgable.

My mother has made some friends in the community. I am very happy because at home she didn't really have someone to interact with. I really like that the community is kept clean i have not seen anything wrong. She is in a safe place with wonderful friends and nice staff.

I have gone rounds and rounds with the staff trying to get them to fill out long term care insurance claims timely and correctly. I have to call them multiple times a month to check in about it and they still cannot get it right. Very disappointing.

My dear husband of 63+ years was in this facility for almost a month. Our main concern was his personal hygiene which we realized was complicated due to his having a urostomy. Upon admittance, the staff assured me this could be properly administered to. Almost every day that he was in residence, there was an accident. His clothing was not properly attended to and his room unpleasantly odorous. Also, the heat in his room was very difficult to adjust. There were many good things, a lovely facility, great activities and good food. My thoughts are, they assumed he was more capable of caring for himself, which he could do with supervision. After several meetings with staff, we opted to remove him from this facility. I truly believe they were short- staffed.

This was less money than some other places and she got more bang for the buck but I lost confidence in the staff. The gates never worked, you would get stuck outside and fight and fight to get in. There was nothing but trouble and there were doors that wouldn't lock. My mother in law was complaining of terrible pain and she went to the nursing station to tell them, they contacted me saying they were going to send her to urgent care. The maintenence man, who is not medical staff, took her and dropped her off and left her there doubled over in the lobby. That really got me with the medical staff and the residents themselves would say that Rene is as sweet as a pie when you come in but then it changes dramatically. It is a very religious community and if you aren't religious its a very different place for you.

Experience was a 5 until we actually did the paperwork with lady in charge. That would be a 2. When it comes to the friendliness head coordinator 2 other staff 5. Quality of care-long story. Staff ran out of mom's pain meds, which should never happen. I rate that a 3. Support staff, kitchen, laundry, helpers are rated a 5. Yes I would, recommend this community to other families but I would also tell them that with an aging parent, you have to do you do diligants. Follow up and check on them no matter where they are living. This facility is the best in the area where mom resides.