Frontier Senior Living

Our family had an in person tour and the community honestly just seemed a little to dreary and not as bright and airy.

The staff is knowledge and helpful

The community has trouble with staffing as do most communities right now. The community is clean and the staff is friendly.

Communication between the staff and the family was not very good. I had to initiate any communication and it seemed like my question had to get passed to several people before I got an answer. We did not have a care consultation the whole time my loved one was there. I would like to have seen better care coordination, it seemed there was not a plan to follow. I would not recommend this community to others

It's been difficult since Covid hit right after we moved in. If it was a normal situation, we did like the place, the people, the cleanliness, the food. Everything was good up until Covid. We were super disappointed when that happened. We understand it was unprecedented, that nobody knew what to do in that situation. I was disappointed they didn't offer any money back when the dining room closed, there were no activities, and everyone was stuck in their rooms . I understand being safe, but I didn't think their response was fair. But when we first moved in, it was definitely good. I would still recommend it to others.

We think it is overpriced for the care they provide

They have just increased their rent prices against his month, it seems to happen a lot. They are slow about passing on information especially about covid. They are never ahead of the curve and always seem behind. Overall I would not recommend to others.

2 floors, more amenities but more residents, nice walking paths & gathering areas

Was not impressed with Landscape and facility.

We only have limited knowledge to pull from since we have not been able to visit in a number of months. The room size is good. The layout is a little confusing. You do have to know how to get back to your area. My mom is not thrilled with the food. They have an outdoor courtyard for residents to use.

If your loved one is able to get around on their own and is mentally able keep up, Pelican Pointe is suited for their needs. My loved one is struggling towards memory loss. They do not have enough Aides at night to cover the needs. They have personal call buttons on the residents. It can take up to 20 minutes for someone to come. My loved one does not think to push the button. One morning the Med Tech found my loved one sitting on the floor, having tried to get up, never pushing the button. In the summer there were several nights my loved one never changed clothes and went to bed. No one checked. Most of the food is tasty. It tends to be fattening. Some is too salty. If you order something different than the one Special choice, it takes longer and you may not get it. If you can have a hands on care of your loved one, it will work well. Visiting often and making sure care is being done. Eating in the Dining Room is a good way to see whether you accept the food. They have survey sheets on the tables. No pencils and no one encourages them to fill them out. When I am not there, I am directing getting to bed by phone. Some nights the Aides do it. Bottom line we are staying if I can help improve I will.

Very nice tour. It is in need of updates around the inside and outside.

Located across the street from Clackamas Town Center, this facility was calm and clean. The rooms are small, but adequate for a single. Not good for our parents who need more space, so they can continue to sleep in the same room. The activities director was leading a group of residences during my visit. Decor is a bit dated and dark, though that may have been by design. Not good for my family.

Small- . several activity rooms. unassisted dining an assisted. visit anytime. get a card for entry. private rooms

I toured at The Wentworth while looking for a new place for my loved one. I thought that the community was comfortable, but that it lacked a certain feeling of cleanliness that I was looking for, and the set up of the facility just did not seem to flow to me. I just didn't feel that it would be the best fit for us.

I toured this facility while looking for a place for my loved one. We were hopeful for the community but it just didn’t feel right when we first walked in. The person that gave us the tour really seemed like they knew a lot about the facility but the residents didn’t seem like they were doing much. They looked like they were just sitting around and the staff seemed to be doing their own thing. The rooms looked fine and everything was laid out nicely, but it was generally the atmosphere that we didn’t like.

Between the odor, the condition of the rooms and the carpets in the main area, the staff we spoke to and their level of preparedness, this probably isn't our first choice. They did seem to have an active community.

My mother was a resident in the assisted-living for 2.5 years. In that time, I can’t say enough good about how amazing the entire staff has been. They are saints, Julie and Teresa in particular! They have cared for, and loved Mom as if she were their own family and as far as the care and activities are concerned, this is a wonderful place. Two huge thumbs up. However, the same can’t be said for the administrators. The assisted-living facility has had 4 different directors in the time Mom was there. The first one was fantastic but his successors have left much to be desired. They have either been invisible or have gone out of their way to be distant and un-involved with their residents. The man who was in charge, as of the date of this review, was as welcoming as a barbed-wire fence and a major factor in the decision to move. I was told that he was temporary but for how long was unknown. While the staff is fantastic and work their tails off, when considering Coventry Assisted-Living, I would pay particular attention to who is currently in charge because the situation in the director's office has been pretty unstable and cold. If you feel good about that individual, the rest speaks for itself.

My mother had recently had a short respite stay at this community and with only one issue things had went fine for her. The apartment they had given her was comfortable and had nice amenities available. She was able to enjoy a few of the activities they had for the residents and relax throughout her stay. The only issue we had run into was they had a hard time controlling her diet. My mother is diabetic and they did not stick to that meal plan very well that she was supposed to have.

The staff here did a nice job with our tour, they took their time showing us around and answering our questions. We just did not feel as comfortable here and we felt that this would not be the best fit for our dad.