Frontier Senior Living

My father is doing very well at here this community. They are caring for him and his needs very well. I'am satisfied with everything they have done for us. It has been a pleasant experience. It is a nice facility with kind people.

My dad is living at this community and It is clean and well kept. The staff treat my dad well and I can only say good things. The meals could be better with more options and at times more portion size. I have found that they do not have a lot of activities. Overall most the concerns may be linked with the new wing not being available and I hope things will improve once my dad is moved into a new room.

Everything went very well for my mother at this community. She will be returning home soon, but her time here was great. The community is very nice looking and everything is very clean. The staff was very helpful and welcoming. They do offer nice activities through out the week. The food was excellent, she really enjoyed the meals. They have been extremely helpful and I would recommend it.

I have lived here for a year and a half. I was in a dreadful situation before and the staff here rescued me from it. I love living here because of the managements ability to resolve problems and how they make a person feel about the results. I ride a scooter, and the location is ideal because I can get to practically any shopping need and there is some very beautiful scenery. I am very happy with the upgrades they have made to the community too.

I thought Autumn Leaves of Cityview seemed like a very nice place, and would be a great option for someone who needs the level of memory care that they provide here. The facility was well kept and clean, and all of the staff I met seemed friendly and professional. However, I don't think the care was the best match for what my loved one was needing at the time.

Things are going very well since my father has been at Redwood Heights Assisted Living. He's still adjusting. Right now they are struggling with keeping it clean, the room hasn't been cleaned for a couple of weeks because the housekeeper has been out. I was happily surprised with the fees, I thought I would be paying more. The communication with the staff is not always great. The food in general is excellent. They do have a lot of activities, but there's not much he can participate in being legally blind.

I think it's a real good place. The building is in good condition, but the front ramp is a little steep. Other than that it's going really good. One of the things that made us choose this was the location, and the fact that they have a fenced community, with security on duty. They also weren't the highest or the lowest priced place, they fell somewhere in the middle.

I recently moved my father to Wentwork. He very much enjoys the food and the staff. There was no orientation or check in procedure for new residents. I had to ask questions to figure everything out. No introduction to the staff without seeking it out. Once the sales representative closes the deal you never see her again which is fine as long as there was an introduction to the facility and staff. There is no check in and check out procedure so anyone can walk in and out both visitors and residents without anyone knowing. That is my main concern now since anyone can come and take my Dad out without anyone asking questions. After 5pm there is no one at the desk and even when someone is there no questions are asked. If security and orientation concerns are dealt with I think it could be a great place.

I wish that there was a way for the residents to ask for help. There is no method of communication. If the resident is in their room and needs assistance, there is no way to contact anyone. They are totally dependent on someone happening to come by and check on them, and that is quite a problem I think.

They have some very compassionate staff, but I would recommend that they increase the staffing. Overall it is pretty good. I would recommend this place to others.

Facility is excellent, Staff is friendly & eager to satisfy both resident & family members. Activities are tremendously beneficial again for both the resident & for the emotional strain of family. Activities are advertised & completed for the enjoyment of residents. All types of activities are available for all physical levels of enjoyment. Employees take on all types of needs within the center. Inefficiences are identified & quickly resolved for resident & then presented to Family. All residents are known on a first name basis & this is your home is a reoccuring theme.

All of the staff members at Princeton Village Community took really great care of my loved one. I really do not know of what they could improve on over there. I would have to give them four - stars overall

My mother is at the beginning stage of having memory issues but needs daily help with her diabetic care. There wasn't a lot of time to find her somewhere to stay that allowed her beloved dog. Autumn Leaves of Qswego had an opening and so that's where we placed her. Autumn Leaves of Oswego is a beautiful, small facility with good care and friendly staff. But this place will be a temporary solution for my Mom as she's not really ready for a "nursing" home environment. The rooms are good sized but don't have anything besides a separate rest room (baths and showers are separate). There is supposed to be a chef there but the food I saw was pretty standard and everyone has the same meal, no choices are given. My Mom is designated a place to sit for each meal and they bring out the food one table at a time. There seems to be activities every day and my Mom seems to enjoy them but she her room it's a sanctuary at this point. They're very into group activities all the time. So it's a good place for those folks who need closer to nursing home care and don't mind the high cost.

The staff is very friendly and caring! The facility itself is beautiful, bright, very clean. They do their best to make it feel like a home environment. We loved the courtyards for being outside! Autumn Leaves is not a "nursing home". It is so much more! From the beautiful setting to the personalized care. The small facility offers much more hands on care, and the staff to resident ratio is much better than a nursing home. The food and food service was good but not great. I feel that is an area that could be improved upon. The kitchen staff did not seem to be aware of our mom's dietary restrictions. Once we brought it to their attention several times, they did improve. There was definitely a "get to know" the resident period. It was important for me to visit our mom daily until the staff understood her needs and preferences. The staff was very friendly and worked hard to resolve any issues. Carolyn, Laura, and Natasha made the evaluation, check-in, and move-in process as easy as they could. They were available to answer any questions that we had, and were very understanding about the emotional aspect of the process. The activities director, Dawn, worked hard to provide activities that our mom could partipate in. That was a challenge as her vision and hearing are very limited. Without those limitations, there are many activities each day for the residents to enjoy. I do feel the communication (returning emails and calls) could be improved upon. I do appreciate that the residents care comes first, so that may have caused the delay. Particularly, the nurse director, Natasha, did not often reply to my emails and follow-up regarding our medical concerns. I would have liked the on call doctor to have seen our mom more regularly, and then communicated with us after his visits. Overall, we feel our mom was well cared for in Autumn Leaves. They could not have friendlier and more caring resident caregivers. Any issues that came up were listened to, and resolutions came to quickly. We would definitely recommend Autumn Leaves to other families! We really appreciate all the staff's time and care.

this is a brand new property! It's beautiful and has a lot of activities!

I really like Redwood Heights Assisted Living. They are doing exactly what we asked and what they promised to deliver. The place is very clean and well kept, and my mother seems very happy there. The staff is great - very helpful and friendly.

Our experience with Redwood Heights Assisted Living has been a good one, overall! I toured quite a few in the area, and this one was at the top of our list! The place was clean, smelled good, and I thought the rooms were spacious and we liked they layout. The staff here have been very friendly and helpful throughout the whole process, and they're doing a great job looking after Mom!

Overall we have had a very positive experience with The Wentworth of Las Vegas . Mom has not complained about anything and I know she would if there were any issues, so things seem to be going very well.

We are very happy that we chose Arbor Terrace, they are doing a fantastic job. The staff here is amazing, and they are what sold me on the place. They are caring, compassionate, and professional. They treat each resident like their own family members, and all of the residents seem happy to be here! My loved one has really shown a lot of improvement since moving in, their physical therapy team does an excellent job! If you do tour the place I wouldn't judge it based on its looks, they are in the middle of some renovations.

The Redwood Heights Assisted Living is a nice community. The only issue is that it is hard to get all the caregivers to know what my mother needs. That's just the frustrating part. Other than that, It has been a pretty good experience. This is a nice community.