Frontier Senior Living

I felt like all the staff had a caring heart and communication was excellent keeping us informed of anything new happening with mom. Meals and activities seem well organized as well. The rooms seem quite adequate with various options for everyone's needs and budgets.

My cousin needed emergency placement coming out of the hospital. We had already started reviewing facilities, and so we decided to try Cedar Village. It’s been a blessing for us. The care staff is incredibly kind, willing to help and compassionate. The office staff bent over backwards to help facilitate this quick move. Since I live 1,600 miles away, I’ve depended on the entire staff to secure a healthy way of life for my cousin. They respond to my inquiries promptly, try hard to accommodate his requests, and step in when I need information. The staff has developed a friendly relationship with my cousin, and treat him like family. The facility has recently remodeled and is well done. Even when construction was under way, the facility and patient rooms were clean. I would recommend you taking time to see for yourself.

They're really personable and they really care. The facility is always clean, it doesn't smell and they do their best to keep the residents engaged.

Facility is good. Staff very friendly, but difficult to have face to face conversations with. Availability seems to be a problem. Overall I would recommend to others.

This facility has a management company working for the owners. Most people here do not like the management company that is now running this facility, which is frontier. They need to have more live entertainment, maybe on a weekly basis. They've only had two live entertainments In the past year. A piano player that is not very good at all came A few Wednesday nights. There was a mariachi band who performed one time however, they were wonderful. The food menu needs more food choices.

Rooms need to be kept more clean. We had trouble with my father refusing to shower and clean himself. We might be wrong, but we felt they were supposed to be trained in being able to persuade belligerent patients to get clean. That was a primary reason for admitting him into memory care. We were never informed of his status or condition. We had to track a nurse down and ask for updates.

My mother has lived at HomePlace for 5 years and I can’t imagine a better decision. We toured other facilities but this was by far the “homiest”. There are three neighborhoods of no more than 18 residents each which adds to the friendly environment. I especially like that residents are able to freely visit the other neighborhoods through a shared courtyard. The staff is truly caregiving. The atmosphere is loving. I would highly recommend for anyone making the hard decision of finding a new “home” for a loved one. I rated all 4’s because I couldn’t rate a 4.99 because no where is perfect but HP Oak Harbor is close??

[name removed] great. [name removed]still goes there to visit other people and staff. Just sooo expensive but comparable to other care centers.

Adore the staff. Love the activities they are trying to engage their clients in. Love that they all, from the director on down, communicate with me. They are still working to get the kinks out of everything. The place is brand new. Want them to succeed.

My dad loves the caregivers who work with him. They are very kind and caring. He feels comfortable and welcomed. He tells me that he is so lucky to be so well cared for. I appreciate the communication from the med tecs as well.

The staff at Overland Court were fantastic. They really made my Dad's last year the best it possibly could have been. Everyone knew him and loved him. They treated him like family, and cared for him better than I would have expected. I highly recommend Overland Court to anyone seeking memory care for their loved one!

There were some positive aspects: 1) They let us check in on a Friday night since our flight arrived after their normal intake hours. 2) They had a good church option right in the building 3) The accommodations were nice and (for a fee), they took care of cleaning the apartment and washing the linens. However, we found out that even at the highest level of care, no staff would help with the increasingly high level of care that was needed. Mom ended going on hospice, and she needed someone to help her eat and almost 24/7 care so that she wouldn't try to get up by herself (there were several falls). We finally had to hire other caregivers to come in to help her for those additional issues. Also, it was hard to get her enough pain meds, even with hospice, because she needed such close monitoring to find the delicate balance of proper pain management. It was a rough few weeks at the end, and I think the management there could have helped us figure it out a bit better.

Mom has been in the community for two plus years and we have enjoyed every aspect other than the food. She hasn't required much care until recently when she went on hospice. Much to my surprise the care team has gone above and beyond for us. Not too sure where it will go with the recent New executive director.

The communication between staff has not been very good. We've called a few times to let staff know we were coming to get our loved one for dinner and yet they have taken our loved one down to dinner not knowing we had called. Staff is usually just sitting at nurse station without interacting or taking time to help those just standing around.

My mom needed a safe and secure place to live her last days with her progressing dementia. I was unable to give her everything needed at my home. My search led me to Cedar Village. They were kind, patient, and understanding during the move in process. It’s a beautiful community and the memory care is just right for her. The staff are friendly and my mom calls them her friends. Although she is still adjusting to being away from her home, she seems comfortable there and has a routine. She is free to be herself and does not have to worry about a thing. I would recommend Cedar Village.

It's been a very good experience. We picked this community because of the location was close to our home. Rooms were large and I liked the outside area for memory care residents.

What we like the most about Callaway Gardens is the high quality of staff and continuity of staff (low turnover). They also bring in a doctor, dentist, and hair stylist. We would certainly recommend this community to other families based on the experience we have had so far.

The staff are friendly and are willing to help you when asked. The place looks clean and well taken care of.

I stumbled on to this facility. It was a sister facility of the assisted living facility my mom was in, but I had no idea they had other facilities and one dedicated to memory care. When the facility she was in said they had no room in their memory care unit, I called around to other facilities, when a person at a facility in Burlington who had no room clued me into the 5 facility network connected to where my mom was currently living, I called home place and set up a meet. Oak harbor was 45 mins away, but the staff, appearance and price difference made it my choice for my mother. It is still difficult to place your loved one anywhere, but when memory issues are involved, no where is ideal, but Home place was the best for the money. It has been a great choice. My mother is adapting and my frequent visits show her to be clean and cared for. I am grateful I found Home Place and after dealing with two other facilities and staff, home place has the best staff I have worked with to date.

I would tell others, to check 4 or 5 other places thoroughly before going there. There was no supervisor or anyone in authority there when we were called, and informed that my loved one had passed.